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Packard Bell oneTwo M3350 / oneTwo M3351 /
oneTwo L5350 / oneTwo L5351
All-In-One Computer Service Guide
Service guide files and updates are available
on the Acer/CSD web site; for more
information, go to http://csd.acer.com.tw
PRINTED IN TAIWAN
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Revision History Refer to the table below for changes made on this version of the Packard Bell oneTwo M3350 / oneTwo M3351 / oneTwo L5350 / oneTwo L5351 All-In-One Computer Service Guide. Date Chapter Updates ii Packard Bell oneTwo M3350 / oneTwo M3351 / oneTwo L5350 / oneTwo L5351 Service Guide
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Copyright Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no rep
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Conventions The following textual conventions are used in this service guide. SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives additional information related to the current topic. WARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedure
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Service Guide Coverage This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for our "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional
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vi Packard Bell oneTwo M3350 / oneTwo M3351 / oneTwo L5350 / oneTwo L5351 Service Guide
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Table of Contents Chapter 1 – Features and Specifications . . . . . . . . . . . . . . . . . . . . . . . 1 System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 System Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Front View .
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Table of Contents Removing the Power Supply Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Removing the Touchscreen Control Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Removing the Power Button Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Removing the LCD Assembly . . . . . . . . . . . . . . . . . .
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Chapter 1 Features and Specifications This chapter lists the features and specifications of the Packard Bell oneTwo M3350 / oneTwo M3351 / oneTwo L5350 / oneTwo L5351 AIO computer. NOTE The items listed in this section are for reference only. The exact configuration of your PC depends on the model purchased. System Features Component Description Processor • Socket AM3, 941 pin contacts • Supports the AMD Phenom™ II X3 or X4 Processors Chipset nVIDIA GeForce 8200 (MCP78PV) Memory • Number of
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Component Description Connectivity • Wired LAN: Onboard 10/100/1000 Ethernet support • WLAN option: Mini Card wireless network adapter (802.11 b/g/n) ® • WPAN option: Bluetooth 2.1+EDR (Enhanced Data Rate) • Integrated 2.0 MP webcam Power supply 220 W power supply unit with PFC or non-PFC option (power factor correction) Operating system support • Microsoft Windows 7 (Home Premium x64/x86, Home Basic x86) •FreeDOS • Linux LL95 Antivirus software Norton Internet Security Security • BIOS-based us
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System Tour The pictures and tables in this section illustrate the physical outlook of the computer. Front View Item Icon Component 1 Integrated webcam 2 Display screen 3 Speakers 4 Power button/indicator • Blue – System is in power-on mode • Flashing blue – System is in standby mode 5 Auxiliary lighting capacitive key 6 LCD brightness capacitive key 7 Decrease volume capacitive key 8 Increase volume capacitive key NOTE: Icons for the capacitive keys are only visible when the system is turn
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Left View Item Icon Component Item Icon Component 1 Optical disc drive (ODD) 10 Ethernet port (RJ-45) 2 I/O cable cover 11 USB ports 3 9-in-1 card reader 12 eSATA port 4 HD dual digital TV tuner 13 Serial-to-DVI port (optional) (optional) 5 Line-in jack 14 Monitor port 6 Line-out jack 15 HDMI port 7 Microphone jack 16 PS/2 mouse port 8 Line-in jack 17 PS/2 keyboard port 9 Line-out jack 18 AC power jack 4 Packard Bell oneTwo M3350 / oneTwo M3351 / oneTwo L5350 / oneTwo L5351 Service Guide
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Right View Item Icon Component 1 Microphone jack 2 Line-out jack 3 USB ports Packard Bell oneTwo M3350 / oneTwo M3351 / oneTwo L5350 / oneTwo L5351 Service Guide 5
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Rear View Item Icon Component 1 Ventilation slots 2 Mounting holes for wall mount option 3 Computer stand 6 Packard Bell oneTwo M3350 / oneTwo M3351 / oneTwo L5350 / oneTwo L5351 Service Guide
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Hardware Specifications Processor AMD Phenom II Processors Item Specification Series X3 X4 Model 700e 705e 900e 910e Frequency 2.4 GHz 2.5 GHz 2.4 GHz 2.5 GHz # of cores 3 3 4 4 L2 cache 1.5 MB 1.5 MB 2 MB 2 MB L3 cache 6 MB 6 MB 6 MB 6 MB Package type 45 nm 45 nm 45 nm 45 nm Socket Socket AM3 Socket AM3 Socket AM3 Socket AM3 Max TDP 65 W 65 W 65 W 65 W AMD Athlon II Processors Item Specification Series X2 X3 X4 Model 215 240 245 405e 600e 605e Frequency 2.7 GHz 2.8 GHz 2.9 GHz 2.3 GHz 2.2 GHz
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Memory Item Specification Controller Integrated in the AMD processor Number of DIMM slot 4 Maximum memory 8 GB (using four 2 GB modules) Data rate 1333 MT/s Supported capacities 1 or 2 GB DIMM type 240-pin DDR3 SO-DIMM Supported brands A-Data, Apacer, Kingston, Transcend, Unifosa, Samsung Population rule You can install memory modules in any combination as long as they match the above specifications. Hard Disk Drive Item Specification Controller Integrated in the nVIDIA GeForce 8200 (MCP78PV)
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Ethernet Item Specification Controller Marvell 88E1116 Intel WG82567V Gigabit NIC LAN protocol 10/100/1000 Mbps LAN connector type RJ-45 Wireless LAN Item Specification Model Lite-On WN6607LH Protocol 802.11 b/g/n Form factor PCIe Mini Card Bluetooth Item Specification Model • Lite-On WB111C-C1 • Xavi BC10B-04C1 Version Bluetooth 2.1 + EDR Audio Item Specification Controller Realtek ALC888S 7.1+2 Channel High Definition Audio Codec Features • Two built-in 5W stereo speakers • Right panel audio
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LCD Panel Item Specification Model ZX6350 and ZX6351 ZX4350 and ZX4351 Screen size (diagonal, inch) 21.5-inch 23-inch Type Wide XGA Resolution 1920 × 1080 Backlight CCFL Interface LVDS Brightness (typical) 300 nits Display colors 16.7M Aspect ratio 16:9 Contrast ratio 1000:1 Response time (typical) 5 ms Touchscreen • ZX6350: Yes • ZX4350: Yes • ZX6351: No • ZX4351: No Surface treatment AG type, 3H hard coating, Haze 25 Supported models • • LG LM230WF1 • Samsung LTM230HT01 • E-Turbo SR-230M18223
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Chapter 2 System Utilities CMOS Setup Utility CMOS Setup Utility is a hardware configuration program built into the system ROM. Since most systems are already properly configured and optimized, there is normally no need to run this utility. You will need to run this utility under the following conditions: • When changing the system configuration including: • Setting the system time and date • Configuring the system drives and peripherals • Specifying the boot device sequence • Configuring the
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Accessing the Setup Utility 1. Turn on the computer. If the computer is already turned on, save your data and close all open applications, then restart the computer. 2. During POST, press Delete. If you fail to press Delete before POST is completed, you will need to restart the computer. Use the Up/Down/Left/Right arrow keys to move between the menu options, then press Enter to execute that option. Some options lead to pop-up dialog boxes that prompt you to verify that you wish to execute
