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Toshiba Personal Computer
TECRA A11/S11/P11/Satellite Pro S500 Series
Maintenance Manual
First edition December 2009
TOSHIBA CORPORATION
File Number 960-784
[CONFIDENTIAL]
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Copyright © 2009 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the information contained herein. Toshiba Personal Computer TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual First edition December 2009 Disclaimer The information presented in this manual has been reviewed and validated for
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Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer TECRA A11/S11/P11/Satellite Pro S500 Series The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units (FRUs) and replace them in the field. SAFETY PRECAUTIONS Four types of messages are used in this manual to bring important information to your attention. Each of these messages will be italicized and ident
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The manual is divided into the following parts: Chapter 1 Hardware Overview describes the Qosmio F60 Series system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service. Chapter 4 Replacement Procedures describes the removal and replacement of the FRUs. Appendices The appendices describe the following: Handling the LCD
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Conventions This manual uses the following formats to describe, identify, and highlight terms and operating procedures. Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition. For example: Read Only Memory (ROM) Keys Keys are used in the text to describe many operations. The key top symbol as it appears on the keyboard is printed in boldface type. Key operation Some operations require you to simulta
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Table of Contents Chapter 1 Hardware Overview 1.1 Features...................................................................................................................... 1-5 1.2 System Unit Block Diagram .................................................................................... 1-13 1.3 3.5-inch Floppy Disk Drive (USB External) ........................................................... 1-18 1.4 2.5-inch Hard Disk Drive.....................................................
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Chapter 2 Troubleshooting Procedures 2.1 Troubleshooting.........................................................................................................2-6 2.2 Troubleshooting Flowchart........................................................................................2-8 2.3 Power Supply Troubleshooting................................................................................ 2-13 2.4 System Board Troubleshooting.........................................................
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Chapter 3 Tests and Diagnostics 3.1 The Diagnostic Test ................................................................................................... 3-7 3.2 Executing the Diagnostic Test ................................................................................. 3-10 3.3 Setting of the hardware configuration ..................................................................... 3-17 3.4 Heatrun Test................................................................................
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3.32 Maintenance (WinPE&FreeDos) Test Program Operation ..................................... 3-94 3.33 Starting TOSHIBA Test & Diagnostic .................................................................... 3-95 3.34 Windows PE T&D ................................................................................................... 3-97 3.35 DOS T&D..............................................................................................................3-143 3.36 Maintenance (WinPE&Fre
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1 Hardware Overview Chapter 1 Hardware Overview TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784)[CONFIDENTIAL] 1-1
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1 Hardware Overview 1-2 TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) [CONFIDENTIAL]
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1 Hardware Overview Chapter 1 Contents Chapter 1 Hardware Overview......................................................................................... 1 1.1 Features......................................................................................................................... 5 1.2 System Unit Block Diagram ....................................................................................... 13 1.3 3.5-inch Floppy Disk Drive (USB External) .............................
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1 Hardware Overview Figures Figure 1-1 Front of the computer........................................................................................... 10 Figure 1-2 System unit configuration .................................................................................... 11 Figure 1-3 System unit block diagram................................................................................... 13 Figure 1-4 3.5-inch FDD (USB External)................................................
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1 Hardware Overview 1.1 Features The Toshiba TECRA A11/S11/P11/Satellite Pro S500 Series Personal Computer uses extensive Large Scale Integration (LSI), and Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide compact size, minimum weight, low power usage and high reliability. This computer incorporates the following features. There some models and options. Refer to the Parts List for the configuration of each model and options. Microprocessor The Toshib
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1 Hardware Overview Chipset Toshiba TECRA A11/S11/P11/Satellite Pro S500 Series computer is Equipped with Intel Ibex peak QM57 or HM55. VGA Controller The PC comes in with one of the following two types: The internal graphics controller in Intel Ibex peak is used. NVIDIA N10M-NE is used. HDD The computer has a 2.5-inch SATA HDD. The following capacities are available. 160/250/320 GB USB FDD A 3.5-inch USB FDD accommodates 2HD (1.44MB) or 2DD (720KB) disks. Optic
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1 Hardware Overview TOSHIBA Dual Pointing Device The TOSHIBA Dual Pointing Device consists of Touch Pad and AccuPoint. The touch pad and control buttons enable control of the on-screen pointer and scrolling of windows. The pointer control stick and AccuPoint enables convenient control of the cursor. Batteries The computer has two batteries: a rechargeable Lithium-Ion main battery pack and RTC battery (that backs up the Real Time Clock and CMOS memory. Universal Serial Bus (USB2.0
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1 Hardware Overview Bridge Media slot This slot lets you insert an SD™/SDHC™ memory card, miniSD™/microSD™ Card, Memory Stick® (PRO™/PRO Duo™), xD-Picture Card™ and MultiMediaCard ExpressCard slot(Some models) This slot allows you to install a single ExpressCard device. Serial port(Some models) The serial port enables connection of serial devices such as an external modem, serial mouse or serial printer. SmartCard Slot (Some models) This slot can accommodate a single Smart C
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1 Hardware Overview Sound system The sound system is equipped with the following features: Stereo speakers Built-in microphone Stereo headphone jack External microphone jack Internal modem The computer contains a MDC, enabling data and fax communication. It supports ITU-T V.90 (V.92). The transfer rates are 56 Kbps for data reception, 33.6 Kbps for data transmission, and 14,400 bps for fax transmission. However, the actual speed depends on the line quality. The RJ11 m
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1 Hardware Overview Web Camera Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger. TOSHIBA Web Camera Application will help you to add various video effects to your video or photograph. Figure 1-1 Front of the computer 1-10 TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) [CONFIDENTIAL]
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1 Hardware Overview The system unit configuration is shown in figure 1-2 and 1-3 Figure 1-2 System unit configuration (case of 10, 10c model） TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784)[CONFIDENTIAL] 1-11
