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® ™
My Book Live
Personal Cloud Storage
User Manual
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® WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at http://support.wdc.com. If the answer is not available or if you prefer, please contact WD at the best telephone number shown below. Your product includes 30 days of free telephone support during the warranty period. This 30-day period starts on the date of your
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Table of Contents WD® Service and Support................................ii Registering Your WD Product .............................ii 1 Important User Information....................1 Important Safety Instructions..............................1 Recording Your WD Product Information.....................2 2 Product Overview............................3 About the Drive ........................................3 Features..............................................3 About WD’s Online Learning Cent
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Mapping the Drive (Windows Only).........................48 Creating a Shortcut to the Public Share (Windows only).........49 Viewing Drive Properties ................................49 Safely Shutting Down...................................50 Monitoring Alerts ......................................51 Uninstalling the WD Quick View Icon .......................53 6 Using the My Book Live Dashboard ............54 Launching the My Book Live Dashboard ....................54 Starting the My Book Live
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11 Accessing Your My Book Live Remotely ........95 WD 2go: The Pathway to Your Personal Cloud ...............95 Enabling Remote Access................................97 Setting Up Mobile Access ...............................98 Setting Up Web Access Through WD 2go..................106 Accessing Your Personal Cloud..........................108 12 Playing/Streaming Videos, Photos, & Music ....112 Media Server Overview ................................112 Media Server Settings ......................
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MY BOOK LIVE USER MANUAL Important User Information 1 Important Safety Instructions Recording Your WD Product Information Important Safety Instructions This device is designed and manufactured to assure personal safety. Improper use can result in electric shock or fire hazard. The safeguards incorporated into this unit will protect you if you observe the following procedures for installation, use, and servicing. Follow all warnings and instructions marked on the product. Unplug this product
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MY BOOK LIVE USER MANUAL Recording Your WD Product Information Remember to write down the following WD product information, which is used for setup and technical support. Your WD product information is found on the label on the bottom of the device. - Serial Number - Model Number - Purchase Date - System and Software Notes IMPORTANT USER INFORMATION–2
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MY BOOK LIVE USER MANUAL Product Overview 2 About the Drive Features About WD’s Online Learning Center Package Contents System Requirements Pre-Installation Instructions Handling Precautions Specifications Product View About the Drive Connect this powerful drive to your wireless router for shared storage on your home network that you can access within and outside the home. Share files with Mac computers and PCs, stream media to your television through your DLNA-enabled devices, and access your f
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MY BOOK LIVE USER MANUAL ® Serve up your music with iTunes —The drive includes iTunes server support so you can centralize your music and video collection and stream it any Mac or PC with iTunes. Easy to set up, easy to find on your network—Set up is a snap. In just a few ® ® ® minutes, you're up and running. Mac, Windows 8, Windows 7, and Windows Vista computers will automatically find your My Book Live drive in seconds. Add an extra layer of protection for your files—You can automatically make
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MY BOOK LIVE USER MANUAL About WD’s Online Learning Center WD’s Online Learning Center provides the latest information, instructions and software to help users get the most out of their personal cloud storage. This web-based guide offers step-by-step help with setting up remote access, backing up data, monitoring drive status and more. It’s an interactive resource to walk users through installing and using their My Book Live. The Online Learning Center allows you to: Learn about your new perso
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MY BOOK LIVE USER MANUAL Global AC Adapter Configurations For information on additional accessories for this product, visit: US www.shopwd.com or www.wdstore.com Canada www.shopwd.ca or www.wdstore.ca Europe www.shopwd.eu or www.wdstore.eu All others Contact WD Technical Support in your region. For a list of Technical Support contacts, visit http://support.wdc.com and see Knowledge Base Answer ID 1048. PRODUCT OVERVIEW–6
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MY BOOK LIVE USER MANUAL System Requirements Operating System ® Windows Mac OS X ® � Windows 8 � Mountain Lion * ® � Windows 7 � Lion * ® � Windows Vista � Snow Leopard ® � Windows XP (32 bit) SP3 or later � Leopard ** * ForLionandMountainLion,youwillneedtoinstallthe Note: For Windows OS, you will Java runtime client. For additional information, visit need to install Java runtime http://support.apple.com/kb/dl1421 client ** Leopard (Mac OS 10.5) is only supported when running on an Intel process
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MY BOOK LIVE USER MANUAL Secluded from electromagnetic fields from electrical devices such as air conditioners, radio, TV transmitters. Handling Precautions WD products are precision instruments and must be handled with care during unpacking and installation. Drives may be damaged by rough handling, shock, or vibration. Be aware of the following precautions when unpacking and installing your external storage product: Do not drop or jolt the drive. Do not move the drive while it is powered
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MY BOOK LIVE USER MANUAL Product View Reset button Multi-color LED Activity LED Gigabit Ethernet port Link LED ® Kensington Security Slot Component Icon Description GigabitEthernet Connects the device to a local network. port Reset button Restores settings such as the admin user name and password for the device. See “Resetting the My Book Live” on page 125 for more information. Power port Connects the device to an AC adapter and the power outlet. Kensington For drive security, the device is equi
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MY BOOK LIVE USER MANUAL Connecting the Drive and Getting Started 3 1 Getting Started Using the Online Setup Software Getting Started Without the Online Setup Software (Windows & Mac OS) What Can I Do Now? It’s easy to set up the My Book Live device -- all you have to do is unpack your device, download and run the quick setup software, available at http://www.wd.com/setup, then follow the instructions for connecting your device on the screen. LEDs on the front and the back of the drive let you k
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MY BOOK LIVE USER MANUAL Physically Connecting the Drive 4 2 1 3 Important: To avoid overheating, make sure the drive is upright as shown in the illustration above and nothing is blocking or covering the slots and openings on the top and bottom of the drive. In the event of overheating, the device will perform a safe shutdown, interrupting all processes currently being performed. If this occurs, data may be lost. Follow the steps below to connect the My Book Live to a home or small office networ
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MY BOOK LIVE USER MANUAL Checking the Front Panel LED The following table describes the front panel tricolor (red/green/blue) LED behavior. State Color Appearance State Description Power Off None Displays if the drive is unplugged. Power On Blue Solid Displays when you first apply power to the unit. Boot Yellow Solid Drive has begun loading the Operating System (OS). Attention Yellow Blink The following circumstances trigger this state: � Disk thermal warning threshold exceeded (under or over t
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MY BOOK LIVE USER MANUAL State LED Appearance State Description Link up – 1000 Mbps Link Green Cable is plugged in, and both ends of the link have successfully established communications. Network negotiated at 1000 Mbps. Link idle Activity Off Active communication is not in progress. Link busy Activity Green - Blinks Active communication is in progress. Connecting the Drive to Your Network 1. Select Getting Started. 2. Following the step on your screen or outlined in “Physically Connecting the D
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MY BOOK LIVE USER MANUAL 3. When the LED on your device turns a solid green, click Next on your computer screen. The software will discover your device. 4. Select your My Book Live device, then click Next. 5. Continue following the instructions on the screen and outlined in “Creating a Personal Cloud with WD 2Go and Registration” on page 15 If your device is not detected, continue to “Connecting and Troubleshooting” on page 15. CONNECTING THE DRIVE AND GETTING STARTED–14
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MY BOOK LIVE USER MANUAL Connecting and Troubleshooting The Connect - No My Book Live found screen displays when the setup software can not find the device on your system. 1. Follow the steps on the screen to ensure that your device is: Pugged into a working outlet. Connected to your router. Displaying a solid green light on the front. 2. Select the Refresh button. If the device still can not be found, select WD Support for additional suggestions or to contact WD Support. Creating a Pers
