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TM-H5000/H5000P
Operator’s Manual
Using this online operator’s guide
The words on the left side of this screen are bookmarks for all the
topics in this guide.
Use the scroll bar next to the bookmarks to find any topic you
want. Click a bookmark to instantly jump to its topic. (If you wish,
you can increase the size of the bookmark area by dragging the
dividing bar to the right.)
Use the scroll bar on the right side of this screen to move through
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Use the zoom tools to magnify or re
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hybrid printer TM-H5000/H5000P Operator’s Manual MICR Option Included 400613704
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Printer Parts and Labels Paper roll cover Auto-cutter cover Paper roll control panel POWER ERROR Front cover PAPER OUT FEED On/Off switch Slip paper control panel POWER FORWARD ERROR RELEASE SLIP REVERSE RELEASE Labels 2 1 Ribbon installation label inside Label affixed on front cover the document table Label inside Slide open this cutter cover cutter section only when paper roll cover cannot be opened. Instruction label for when cover won’t open This label is packed with the printer Label i
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Quick Reference This Quick Reference will direct you to key areas of this Operator’s Manual. For a complete listing of topics, see the Contents. Printer Parts and Labels inside front cover Ordering Paper and Ribbons page viii Where to order paper and ribbons. Setting Up the Printer page 1-1 How to set up the printer. Installing and Replacing Paper page 1-10 How to load or change the roll paper. Validating and Verifying Checks page 2-5 How to validate and verify checks using the optional Magnet
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All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this book, Seiko Epson Corporation assumes no responsibility for errors
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FCC CLASS A FCC Compliance Statement For American Users This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause ha
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DECLARATION OF CONFORMITY Product Name: Printer Type Name: M128A These printers conform to the following Directives and Norms Directive 89/336/EEC EN 55022 (1986 and 1994) Class B EN 50082-1 (1992) IEC 801-2 (1991) IEC 801-3 (1984) IEC 801-4 (1991) Directive 90/384/EEC EN45501: (1992) iv
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EMI and Safety Standards Applied The following standards are applied only to the printers that are so labeled. (EMC is tested using the EPSON PS-170 power supply) Europe: CE marking EN55022 EN50082-1 EN45501 Safety Standard: TÜV North America: EMI: FCC Class A Safety standards: UL 1950-2TH-D3 C-UL Japan: EMI: VCCI Class 1 v
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About This Manual Setting Up and Using ❏ Chapter 1 contains information on unpacking the printer, setting it up, setting the DIP switches, and adjusting the paper near end sensor. ❏ Chapter 2 contains information on using the printer. ❏ Chapter 3 contains troubleshooting information. Reference ❏ Chapter 4 contains specifications ❏ Appendix A tells how to change the DIP switch and paper near end settings, and Appendix B lists the EPSON Sales Subsidiaries and their addresses. Warnings, Cautions,
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Introduction Features The TM-H5000 and TM-H5000P are high-quality POS printers that can print on slip and receipt paper (paper roll). The printers have the following features: Slip Section ❏ Wide slip paper capability (maximum characters per line: 88 with 7 × 9 font). ❏ Copy printing is possible. ❏ High throughput using bidirectional, minimum distance printing. ❏ Optional Magnetic Ink Character Recognition (MICR) reader that enables the printer to perform consecutive reading and processing of
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Options and Accessories ❏ Magnetic Ink Character Recognition (MICR) reader (factory installed option) ❏ Direct connection display modules, DM-D102-012 and DM-D203-012 ❏ EPSON power supply unit, PS-170 ❏ EPSON ribbon cassette, ERC-31(P) ❏ Front extension table (WT-5000) Ordering Paper and Supplies Thermal paper can be ordered from the supplier in your area. Specified Thermal Paper: NTP080-80 In Japan: Nakagawa Seisakujo 2-5-21 Nishiki-Cho Warabi-Shi Saitama-Ken 335 Japan Tel: (048) 444-8211 Fax:
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In Southeast Asia: N.A.K. Mfg (Malaysia) SDN BHD Lot 19-11, Bersatu Industrial Complexs, Jalan Satu, Kaw Per. Cheras Jaya,. Balakong Industrial Area, 43200 Cheras. Selangor Darul Ehsan, Malaysia Tel: 03-9047896, 9047900, 9047691 Fax: 03-9047889 Other Qualified Suppliers for Thermal Paper The following suppliers sell thermal paper that may be used if desired. Contact each company for information. Original paper: TF50KS-E Nippon Paper Industry Co., Ltd. 1-12-1, Yuraku-Cho, Chiyoda-Ku Tokyo 100 Ja
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Original paper: F380 Kanzaki Specialty Papers, Inc. Cummings Street Ware, MA 01082 U.S.A. Tel: (413)967-6204 Fax: (413) 734-5101 Ordering Ribbon Cassettes The TM-H5000/H5000P uses a long-lasting ribbon cassette in the slip section. To order ribbon cassettes, contact your dealer or your local affiliate. See Appendix B for a list of EPSON subsidiaries with their addresses and telephone numbers. x Introduction
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Contents Quick Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Chapter 1 Setting Up the Printer Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Removing the protective material . . . . . . . . . . . .
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Chapter 4 Reference Information Printing Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Slip Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Receipt Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 1 Setting Up the Printer Unpacking Your printer box should include these items. If any items are damaged or missing, please contact your dealer for assistance. Ribbon Paper roll Instruction label for Hexagonal when paper roll cover Switch lock screws cannot be opened cover These screws are used only for the serial interface See the note on page 1-4 for information about the hexagonal lock screws. Note: When you lift the printer, be sure to hold the bottom of the printer to prevent
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Removing the protective material 1. Open the printer by pulling up on the tab on the front cover. Tab 2. Remove the two dampers from the printer as shown below. 3. Store the dampers with the other packing materials and use them when transporting your printer. 1-2 Setting Up the Printer
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Connecting the Cables and Grounding the Printer You can connect up to five cables to the printer. They all connect to the connector panel on the bottom of the printer, which is shown below: Grounding screw Power supply Drawer kick-out Display module Interface Note: There are caution labels beside the drawer kick-out connector and the display module connector. Depending on the interface installed, the interface connector on your printer may look different from the one illustrated. Before conn
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2. Tighten the screws on both sides of the cable connector. Note: Your printer has inch-type hexagonal lock screws installed. If your interface cable requires millimeter-type screws, replace the inch-type screws with the enclosed millimeter-type screws using a hex screwdriver (5 mm). Millimeter screw Inch screw 3. Attach the other end of the cable to the computer. 1-4 Setting Up the Printer
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Connecting the Drawer WARNING: Use a drawer that matches the printer specification. Using an improper drawer may damage the drawer as well as the printer. CAUTION: Do not connect a telephone line to the drawer kick-out connector; otherwise the printer and the telephone line may be damaged. Plug the drawer cable into the drawer kick-out connector on the bottom of the printer next to the power supply connector. Setting Up the Printer 1-5
