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User Manual
®
Phaser 350
Color Printer
First printing March 1997
070-9682-01
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Copyright © Tektronix, Inc. Printed in the U.S.A. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Tektronix, Inc. ® ® ® ® Tektronix , Phaser , ColorStix , and Made for Each Other are registered trademarks of Tektronix, Inc. TekColor™, PhaserShare™, PhaserPrint™ and PhaserLink™ are trademarks of Tektronix, Inc. ® ® ® ® ® ® Intell
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® Phaser 350 Warranty Tektronix warrants that the Phaser 350 will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment and that the Maintenance Cartridge in the Phaser 350 will be free from defects in materials and workmanship for a period of ninety (90) days from the date of shipment or six months where longer periods are required by law. If the Phaser 350 or its Maintenance Cartridge proves defective during their respective warranty
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Users safety summary Terms in manual: CAUTION Conditions that can result in damage to the product. WARNING Conditions that can result in personal injury or loss of life. Power source: Do not apply more than 250 volts RMS between the supply conductors or between either supply conductor and ground. Use only the specified power cord and connector. Refer to a qualified service technician for changes to the cord or connector. Operation of product: Avoid electric shock by cont
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Contents 1 Introduction Overview 1-1 Information roadmap 1-4 2 Getting Set Up At a glance 2-1 Setting up the printer 2-2 What you get with your printer 2-2 Optional accessories 2-4 Touring the printer 2-6 Registering the printer 2-7 Removing the packing material 2-7 Installing the optional Lower Paper Tray Assembly 2-7 Unlocking the transit restraint 2-10 Installing the maintenance tray 2-11 Loading ink sticks 2-13 Selecting a media tray configuration 2-14 Loading media trays 2-15 Connec
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3 Printing Basics Printing from different platforms 3-1 Printing from a PC 3-2 Printing from a Macintosh 3-14 Printing from a workstation 3-20 Printing from specific applications 3-23 General hints and tips 3-23 Windows applications 3-23 Macintosh applications 3-24 Selecting print features 3-25 Print quality modes 3-27 Color corrections 3-28 All about media 3-29 Media size and weight 3-30 Margins and image area 3-31 Media and ink handling tips 3-32 Media trays 3-33 Establishing a default me
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4 Printing: Beyond the Basics Working with color 4-2 TekColor corrections — making the best selection 4-3 Deciding which color correction to use 4-4 Color correction descriptions 4-6 Special considerations 4-9 Printing and using the color sampler charts 4-10 Using the Quick Collate option 4-12 Quick Collate and the Check Print option 4-13 Previewing with Check Print 4-14 Using Image Smoothing 4-16 5 Caring for Your Printer Overview 5-1 Adding ink 5-2 Ink handling tips 5-3 Emptying the wa
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6 Troubleshooting If you need help 6-1 Using the automated fax systems 6-2 Front panel messages 6-3 Problems and solutions 6-6 All about media jams 6-14 Locating jammed media 6-15 Removing jammed media 6-16 Improving print speed 6-18 If your file doesn’t print 6-21 General things to check for 6-21 If you are using PC/NFS 6-23 If you can’t print from Windows to an LPT port 6-23 Check the printer’s language mode 6-25 PostScript printing errors 6-26 Using a PostScript error handler 6-27 Fixin
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7 Using the Front Panel Front panel overview 7-1 Front panel indicators 7-1 Front panel buttons 7-2 Two-line display 7-3 Enabling and disabling the front panel menu 7-4 Front panel menu map 7-5 Printer Help Pages 7-6 Printing the help pages 7-7 Printer standby modes 7-8 Selecting the cleaning page source 7-9 8 Supplies, Accessories, and Expanding your System Tektronix supplies: the mark of quality 8-1 Customizing your printer 8-1 Ordering printer supplies 8-2 Interface cables and adapter
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9 Regulatory Information and Specifications Declaration of conformity 9-1 Canadian EMC (Electromagnetic Compatibility) regulatory standards 9-2 FCC Class B warning (for 115 VAC equipment) 9-2 Material Safety Data Sheets 9-3 MSDS for ColorStix ink sticks 9-4 MSDS for silicone oil 9-6 Specifications 9-8 Safety and emissions 9-9 Index xii Phaser 350 Color Printer
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Chapter 1 Introduction Overview ® The Tektronix Phaser 350 Color Printer uses Tektronix’ solid ink-jet technology. Solid ink-jet refers to the melting of the solid inks inside the printer which then resolidify quickly as the image is transferred onto paper. The ink hardens so rapidly that it does not have time to bleed into the paper, so the printed colors remain brilliant and well-defined. The Phaser 350 printer produces laser-quality color prints on Letter-size and A4-siz
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1 Introduction Options and Accessories. The printer can be upgraded with a variety of accessories to expand its capabilities. A 500-sheet Lower Paper Tray Assembly increases print capacity for high-demand printing environments. Optional Letter- and A4-size transparency trays make it possible to print on paper and transparency media without changing trays. Network options make the printer a fast, sharable printing resource. Network printing. The printer wo
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Introduction 1 PhaserLink™ PhaserLink software printer control and information access. software provides a breakthrough in printer control and information access. Rather than use vendor-proprietary, printer-specific, and platform-specific management utilities, PhaserLink software provides this function using HTTP (HyperText Transfer Protocol, the basis for World Wide Web browsers). This allows you to use a standard web browser to view printer status, control printer config
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1 Introduction Information roadmap Tektronix provides information on the Phaser 350 printer in several ways: User Manual The Phaser 350 Color Printer User Manual (this manual) includes information on setting up and using the printer: n Hardware and software set up n Selecting print features in a driver n Caring for your printer n Maintaining print quality and troubleshooting Diskettes The printer’s diskettes contain printer drivers, printer description fil
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Chapter 2 Getting Set Up At a glance Installation of your printer involves these tasks: 1. Setting up the printer (page 2-2). Putting all the pieces together: unpacking the printer and accessories, installing the optional Lower Paper Tray Assembly, installing the optional Phaser CopyStation, loading the media tray(s), loading ink sticks, and installing the maintenance tray. Note For instructions on installing a SCSI hard disk for font storage and print collation, refer to the pr
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2 Getting Set Up Setting up the printer What you get with your printer The printer and its basic accessories are shipped in a single box. If you ordered an optional Lower Paper Tray Assembly or Phaser Copystation, each is shipped separately. The following items are shipped with the printer: 1. Quick-Start Installation guide 2. Phaser 350 printer ColorStix ink starter pack 3. Paper tray (Letter- or A4-size) 4. Power cord 5. Maintenance tray 6. Cleaning kit 7. TekColor Care envelope (includes
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Getting Set Up 2 3 2 1 5 4 6 7 8 9 10 11 12 9682-01A User Manual 2-3 Quick-Start Installation ™ Phaser 350 ™ TekColor Care Information Envelope User Manual Cleaning Kit Media Sampler PhaserShare Manuals
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2 Getting Set Up Optional accessories When you order one of the printer’s optional accessories, each is shipped separately in its own box. For information on ordering optional accessories, refer to Chapter 8. 1. Lower Paper Tray Assembly (recommended). With a 500-sheet capacity, the Lower Paper Tray Assembly transforms the printer into a high-volume printing solution for networked environments. Dual-tray printing capability is especially useful if you commonly print on several types of