Summary of the content on the page No. 1
Installing the Operating System on the
Cisco Unified Communications Server, Versions
2000.4.3 and 2000.4.3a
Note This document supports operating system installations 2000.4.3 and 2000.4.3a; it also supports
operating system upgrade 2000.4.3a.
Use this document as a guide for installing the Cisco-provided Windows 2000 operating system on the
Cisco Unified Communications server. Cisco Unified Communications applications that use this
operating system include Cisco Unified CallManager, Cis
Summary of the content on the page No. 2
Revision History Revision History Table 1 provides the revision history of this document. Table 1 Revision History of This Document Revision Date Comment July 5, 2006 � Updated the “Important Considerations” section on page 6. � Updated the list of applications that are supported; see the “Which Cisco Unified Communications applications use the Cisco Unified Communications operating system?” section on page 8. � Included information about the operating system 2000.4.3a upgrade; see the “
Summary of the content on the page No. 3
Contents – Which Cisco Unified Communications applications may I install on the same server as Cisco Unified CallManager?, page 14 – May I run a web browser on the server?, page 14 – What preinstallation tasks should I perform?, page 16 – How do I connect the keyboard and mouse to the server?, page 16 – What if I encounter problems during the installation?, page 16 – Where do I obtain the release notes?, page 17 � Installing the Operating System, page 17 � Performing Post-Installation Tasks
Summary of the content on the page No. 4
Conventions Conventions The following documentation conventions apply to this document: Blue Text—To quickly navigate to a section or URL, click text that appears in this color. Note Reader, take note. Notes contain helpful suggestions or references to material that is not covered in the publication. Tip Reader, use the information to perform a task. Tips provide helpful information for performing tasks. Caution Reader, be careful. You may do something that could result in equipment damage
Summary of the content on the page No. 5
What’s Changed in This Release Table 2 Quick Reference for Documentation and Software URLs Related Information and Software URL Server hardware specifications http://www.cisco.com/en/US/products/hw/voiceapp/ps378/index .html (for Cisco MCS) http://www.cisco.com/en/US/products/hw/voiceapp/ps378/prod _brochure_list.html (for Cisco-approved, customer-provided servers) Related operating system and http://www.cisco.com/univercd/cc/td/doc/product/voice/iptel_os/ server documentation, which index
Summary of the content on the page No. 6
Hardware Requirements Hardware Requirements For hardware requirements, refer to the Cisco Unified Communications Operating System Release Notes. To obtain the document, see Table 2. Important Considerations Before you proceed with the operating system installation or software update, review the following recommendations and information: � Cisco labels new installations of the operating system as either 2000.4.3 or 2000.4.3a, and Cisco labels the operating system upgrade as 2000.4.3a. For
Summary of the content on the page No. 7
Frequently Asked Questions About the Operating System Installation � Installing or using Netscape Navigator on the Cisco MCS or the Cisco-approved, customer-provided server causes severe performance problems. � Carefully read the instructions that follow before you proceed with the installation. � The Ephemeral (Dynamic) port range in operating system version 2000.4.2 specifies 49152–65534 instead of the Windows 2000 default of 1024–4999. � To protect the server from virus attacks during t
Summary of the content on the page No. 8
Frequently Asked Questions About the Operating System Installation All Cisco MCS and customer-provided servers that meet approved Cisco configuration standards ship with a blank hard drive. When you purchase a Cisco Unified Communications application, you receive an operating system installation disk and another installation disk for the Cisco Unified Communications application. Can I install this version of the Cisco Unified Communications Server operating system on any Cisco MCS? No. T
Summary of the content on the page No. 9
Frequently Asked Questions About the Operating System Installation How does the operating system installation work? When you begin the installation, you boot the server from the operating system installation disk. After the system boots, the installation utility loads automatically and guides you through the installation process; likewise, the utility performs several preinstallation tasks that include preparing your server hard drive and loading server configuration information. (See “Wh
Summary of the content on the page No. 10
Frequently Asked Questions About the Operating System Installation � Do not include a space anywhere in the computer name, including leading or trailing spaces. Do not use the following characters and symbols, which are not valid entries in computer names: \ " / [ ] : | < > + = ; , ?. Be aware that the labels are case insensitive and must begin and end with a letter or digit character. Do not create domain names that contain digits only. Note For unsupported cases, a message warns that
Summary of the content on the page No. 11
Frequently Asked Questions About the Operating System Installation Caution If you choose to use Dynamic Host Configuration Protocol (DHCP), Cisco Technical Assistance Center (TAC) requires that you reserve an IP address for each server in the DHCP server scope. This action prevents the release or reassignment of IP addresses. If you do not reserve IP addresses through the DHCP server scope, the DHCP server may assign a different address to the server if the server is disconnected from, a
Summary of the content on the page No. 12
Frequently Asked Questions About the Operating System Installation Configuration Data See Table 3 on page 12 for configuration information that is required for installing the operating system on your server. � Complete all fields unless otherwise noted. � Gather this information for each Cisco Unified Communications Server that you are installing in the cluster. � Make copies of this table and record your entries for each server in a separate table. � Before you begin the installation,
Summary of the content on the page No. 13
Frequently Asked Questions About the Operating System Installation Which Cisco-verified, third-party applications may I install on the server? Caution Cisco supports a limited list of applications on the servers where Cisco Unified CallManager is installed. If you are uncertain whether a third-party application is supported, do not install it on the server. To review a list of third-party, Cisco-verified applications that you may install on the server, perform the following procedure: Proc
Summary of the content on the page No. 14
Frequently Asked Questions About the Operating System Installation Which Cisco Unified Communications applications may I install on the same server as Cisco Unified CallManager? Consider the following information before you install other software besides Cisco Unified CallManager on the Cisco MCS or the Cisco-approved, customer-provided server: � The system does not support Cisco Unity on a server that runs this version of the operating system. � To identify the Cisco Unified Communication
Summary of the content on the page No. 15
Frequently Asked Questions About the Operating System Installation May I use Terminal Services, VNC, or ILO to install the operating system on this server? About Terminal Services Cisco does not support installations or upgrades through Terminal Services. Caution Before a software update, for example, an upgrade, Cisco strongly recommends that you disable Terminal Services and immediately reboot the server to prevent remote access to the server. Accessing the server via Terminal Services
Summary of the content on the page No. 16
Frequently Asked Questions About the Operating System Installation What preinstallation tasks should I perform? For preinstallation tasks that you must complete before you install this operating system, see Table 4. Table 4 Preinstallation Tasks Preinstallation Tasks Important Notes Step 1 Carefully review the hardware documentation To obtain the server hardware specifications, that accompanies your server. Make sure that see Table 2. you have the appropriate hardware before installing the
Summary of the content on the page No. 17
Installing the Operating System Note Be aware that not all messages that display in the log file are catastrophic. Messages appear in the log file for many reasons. For example, messages show attempts to access a service that Cisco Unified CallManager does not use. Where do I obtain the release notes? To obtain the release notes, see Table 2 on page 5. Installing the Operating System Caution Before the installation, be aware that the process erases the server hard drive and all data and c
Summary of the content on the page No. 18
Installing the Operating System Procedure Step 1 Locate the operating system installation disk. Step 2 Insert the disk and then power up the server. You must boot from this disk to begin installing the operating system. Tip The first time that you start up a new server, you do not see any indication that the startup process is operating normally. The startup on a new server takes longer than on preinstalled servers. You may wait as long as 3 minutes before a video connection occurs. Do n
Summary of the content on the page No. 19
Performing Post-Installation Tasks Step 9 The Workgroup or Computer Domain windows display. If the server exists in a domain, Cisco requires that you place the server in a workgroup during the installation. To join a workgroup, perform the following procedure: a. Click the No, this computer is not on a network, or is on a network without a domain radio button. b. Enter a name of the workgroup, for example, WRKGRP. Make sure that you enter a workgroup name that differs from the computer n
Summary of the content on the page No. 20
Performing Post-Installation Tasks Table 5 Post-Installation Tasks (continued) Task Notes If you plan to install Cisco CallManager Release See the “Uninstalling Microsoft Hotfix 831877” 3.3(2) or 3.3(3), uninstall the non-security section on page 22. Microsoft hotfix 831877 that the operating system includes. Subscribe to the Cisco Unified CallManager This task enables you to receive e-mail Notification Tool and PSIRT notification tool. notification whenever new fixes, operating system
