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57i IP Phone
User Guide
Release 2.1
41-001201-00
Rev 02
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Aastra Telecom does not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom is not liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice. Copyright 2007 Aastra Telecom. www.aastra.com All Rights Reserved.
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Software License Agreement Software License Agreement Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement. These programs are confidential and prop
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Table of Contents Table of Contents Software License Agreement .................................................................................. iii About this Guide........................................................................................................1 Documentation ...........................................................................................................1 Introduction.............................................................................................
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Table of Contents BLF List Key..........................................................................................................71 Automatic Call Distribution (ACD) Key (for Sylantro Servers)............................74 Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers)...................79 XML Key................................................................................................................83 Flash Key...................................................
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Table of Contents Table of Contents Additional Features ...............................................................................................159 Star Codes.............................................................................................................159 Suppressing DTMF Playback...............................................................................159 Display DTMF Digits...........................................................................................161
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About this Guide About this Guide This guide explains how to use the basic features of your new 57i phone. Not all features listed are available by default. Contact your system or network administrator to find out which features and services are available to you on your system. Your System Administrator has the ability to customize some features on this phone. For information on more advanced settings and configurations, administrators should refer to the Aastra SIP 53i, 55i, 57i, and 57i CT
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Introduction This 57i IP telephone has all the features of a regular business phone, allowing you to make and receive calls, transfer, conference and more. The 57i IP telephone provides communications over an IP Network using the SIP IP telephony protocol. Phone Features • 11 line graphical LCD screen (144 x 128 pixels) with white backlight • 12 multi-functional softkeys — 6 Top Keys: Static softkeys (up to 10 programmable functions) — 6 Bottom Keys: State-based softkeys (up to 20 programma
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Introduction Requirements The 57i IP Phone requires the following environment: • SIP-based IP PBX system or network installed and running with a SIP account created for the 57i phone. • Access to a Trivial File Transfer Protocol (TFTP), File Transfer Protocol (FTP), Hypertext Transfer Protocol (HTTP) server, or Hyper Text Transfer Protocol over Secure Sockets Layer (SSL) (HTTPS). • Ethernet/Fast Ethernet LAN (10/100 Mb) • Category 5/5e straight through cabling • Power source For Ethernet netw
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Getting Started The 57i must be set up and be configured prior to its first use. This section describes phone behavior and start up screens you may see when the phone is first plugged in, or when it is restarted. Plugging in and Starting the Phone The 57i automatically begins the start up sequence as soon as it is connected. The phone goes through this process the first time you plug in your phone and every time you restart your phone. The phone displays the following startup screens. Checki
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Getting Started DHCP: waiting for IP ... The 57i phone then checks settings and looks for new configuration and firmware updates for the phone from a server. If a new update is found, the phone displays the message “Updating Configuration”. This may take a few moments while the phone downloads the latest updates. Updating Checking for firmware... configuration..... Do not unplug the phone! Note: New updates to your phone can be automatically scheduled from the server. This is set up o
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If language packs were loaded to your phone by your System Administrator, the following screen displays during startup. Downloading Language Packs When the configuration update is complete, the phone displays the following screens and then displays the Idle screen.. DSP Network Done SIP 6 Model 57i IP Phone User Guide Getting Started
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Getting Started Services Icom Dir Callers John Smith L1 Sat Jan 1 12:18am Idle Screen Model 57i IP Phone User Guide 7
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Network Connected/Network Disconnected If your phone is successful when connecting to the network the following screen displays before changing to the Idle screen.. Services Icom Dir Callers John Smith L1 Network Connected Sat Jan 1 12:18am If your phone did not successfully connect to the network, the "Network Disconnected" prompt appears on the display and the telephone status light turns on. Services Icom Dir Callers John Smith L1 Network Disconnected Sat Jan 1 12:18am Check that t
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Getting Started Idle Screen When the phone has successfully updated the configuration and connected to the network, the phone displays the Idle State screen. The idle screen is shown whenever your phone is not in use. Services Icom Dir Callers John Smith L1 Sat Jan 1 12:18am Note: Your System Administrator sets up your SIP screen name, line number, and any other administrative features required. If your name does not display on the screen, contact your System Administrator. The Idle Stat
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Reference For more information about configuring the top and bottom softkeys, see "Softkeys" on page 53. For more information about using the Services, Directory, Callers List, Intercom, Dial, Conference, and Transfer keys, see the following sections: • "Making Calls" on page 112. • "Handling Calls" on page 122. • "Managing Calls" on page 132. Idle Screen With Softkeys Configured If you or your administrator have configured softkey functions on your phone, the labels for those functions displ
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Getting Started Idle Screen with Voicemail Messages The envelope icon displays on the Idle State screen only if you have new messages waiting. The number next to the envelope indicates how many new messages you have. Services Icom Dir Callers 1 John Smith L1 Voicemail Icon Sat Jan 1 12:18am Idle Screen To access your voicemail messages, use the star codes for your system if a voicemail softkey has not been configured on your phone. For more information on your system’s star codes, plea
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Screen Display After Picking Up the Handset When you pickup the handset, the screen displays as follows: Services Icom Dir Callers L1 John Smith > Dial Conf Xfer More This screen displays the following keys located on the bottom left of the screen: •Dial • Conf (Conference) • Xfer (Transfer) A More softkey also displays at the bottom right of the screen if you have configured softkeys other than the default softkeys. For example, if you configure a bottom softkey for speeddialing to Home, an
