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User Guide
Dialog 3213
System telephone for MD110, release BC7-BC10
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Welcome Welcome to the User Guide for the Dialog 3213 telephone in the Ericsson Enterprise business communication system MD110, release BC7-BC10. It is a state-of-the-art business communications system. Its alliance of features and facilities effectively improves communications for virtually any kind of organization. To take full advantage of these advanced features and facilities there is a line of telephones, designed for ease of use in every situation. Your phone is equipped with programmabl
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Table of Contents Table of Contents page Description ................................................4 Incoming Calls ..........................................6 Outgoing Calls ..........................................8 During Calls ............................................11 When You Receive a Busy Tone ............17 Call Forwarding ......................................21 Internal Messages ..................................32 Voice Mail ..............................................34 Inf
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Description Description 1 16 2 Dialog 3213 Dialog 3213 MD1 MD110 10 Program Menu • 3 10 ABC DEF • 4 15 GHI JKL MNO • 5 • 6 PQRS TUV WXYZ • 7 • 6 6 Transfer • 8 Inquiry • 11 Access 2 • 12 9 Access 1 • 13 14 17 MD110 Program • Menu ABC DEF • GHI JKL MNO • • PQRS TUV WXYZ • • Transfer • Inquiry • Access 2 • Access 1 • 1 Display 3x40 characters. See section ”Display information”. 2 Soft keys The functions depend on the traffic state. When you are requested to ”(see display)”, press the required key
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Description 4 Callback See section ”When you receive a busy tone”. Function can be removed or moved to other programmable function key by system administrator. 5 Diversion (follow-me) See section ”Call forwarding”. Function can be removed or moved to other programmable function key by system administrator. 6 Programmable function keys See section ”Programming”. 7 Programmable function key/Headset key Normally a programmable function key as described at 6. With Option unit DBY 410 02 (optional
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Incoming Calls Incoming Calls Answer calls A ringing signal and a flashing lamp indicate an incoming call. On Access 1 Normally you will receive calls on the Access 1 line. Lift the handset On any other line key Lift the handset Press the flashing line key Handsfree Press the flashing line key You are connected to the caller via the loudspeaker and microphone. Press to terminate a handsfree call 6 Dialog 3213
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Incoming Calls On another extension You can answer a call to a phone in another room: Call the ringing extension 14:25 12FEB 2001 2222 LNR CAW CUP INT Note: The display image might differ from the above. Press 8 Notes: - You can also press CUP (see display) or On-hold/Pick-up (function key pre-programmed by you). - France-press 4; Sweden-press 6 Answer a second call during an ongoing call If your telephone is pre-programmed with a ”Free on 2nd access” key, you can recei
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Outgoing Calls Outgoing Calls Make calls How to make internal and external calls: Lift the handset and proceed depending on call type: Internal calls Dial the extension number External calls Dial the digit or digits to get an external line 0 Dial tone. Note: The particular digit or digits used in your office, e.g. 0 or 00. Dial the external number or Press to end the call Note: If you receive a queue tone when the digit or digits to get an external line are dialled (optional function Least Cost
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Outgoing Calls Handsfree With the handset on hook: Dial the number You are connected via the loudspeaker and microphone. Press to terminate a handsfree call Note: You can make your calls faster by using common abbreviated numbers and by using your own programmed abbreviated numbers. See section ”Abbreviated numbers”. Individual external line To make a call on a specific external line: Press 0 * * Dial the individual external line number and press # Dial the digit or digits to get an external lin
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Outgoing Calls Save external number When you make an external call, you can save the number in order to redial the same number easily. Any previously saved number is erased. To save an external number: Redial Press before you finish the call Note: Function key pre-programmed by system administrator. Redial number Lift the handset Redial Press to redial the number Note: Function key pre-programmed by system administrator. 10 Dialog 3213
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During Calls During Calls Group listening (loudspeaking) This function lets other people in your room listen to your tele- phone conversation. You speak in the handset while the other party´s voice is heard on the loudspeaker. During an ongoing conversation: Press to switch between loudspeaker and handset When the key lamp is lit, the other party´s voice is heard on the loudspeaker. Note: You can adjust the volume, See section ”Adjustments”. From loudspeaking to handsfree Replace the handset Han
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During Calls From handset to handsfree Press and replace the handset Handsfree conversation. Press to end the call From handsfree to handset Lift the handset Conversation via the handset. Mute Press to switch the microphone on or off When the lamp is lit, the person on the line cannot hear what is being said in your room. 12 Dialog 3213
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During Calls Inquiry You have speech connection on Access 1 and want to make an inquiry to an internal or external party. Inquiry Press Note: You can also press Access 2. Call the second party The first party is put on hold (the Access 1 key lamp flashes slowly). When the other party answers you can switch between the calls (refer back), transfer the call, create a conference and end one of the calls. Press to end the inquiry call The second party is disconnected. Access 1 Press to return to the
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During Calls Transfer You want to transfer an ongoing call. Inquiry Press Call the second party Transfer Press before or after answer The ongoing call is transferred. Note: If you have put more than one call on hold, the last call that was put on hold will be transferred. If the dialled extension is busy or transfer is not allowed, your phone will ring again. Conference With this procedure you can include up to seven parties in a conference. Only the conference leader can admit participants. Du
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During Calls On hold You can temporarily put the ongoing call on hold. Calls put on hold can be resumed on your own telephone or another. Individual Press the ongoing call line key and replace the handset The key lamp flashes slowly. Press the line key again to resume the call Common Press 8 Notes: - You can also press: CUP (see display) or On hold/Pick-up (function key pre-programmed by you). - France-press 4; Sweden-press 6 Replace the handset The key lamp flashes slowly. To resume the call on
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During Calls Send caller identity code at transfer When transferring a call you can send the caller´s identity code or number to the receiver´s display. You have speech connection with an external party on Access 1. Inquiry Press to put the call on hold Note: You can also press Access 2. Press 77 * * Dial the caller´s identity code or number and press # Call the second party Transfer Press before or after answer The ongoing call is transferred with the caller´s identity code or number. Note: You
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When You Receive a Busy Tone When You Receive a Busy Tone Busy extension or external line If you call an extension and receive a busy tone or get no answer or all external lines are busy you can use these methods: Automatic callback If a called extension is busy or there is no answer: 14:25 12FEB 2001 EXTENSION BUSY 4444 LNR CAW CUP INT Press 6 Notes: - You can also press: CAB (see display) or Callback (function key pre-programmed by you). - Finlan
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When You Receive a Busy Tone If all external lines are busy (after dialling the digit or digits to get a line): Press 6 Notes: - You can also press: CAB (see display) or Callback (function key pre-programmed by you). - Finland and Sweden-press 5 Dial the external number and press # Replace the handset to finish procedure When an external line becomes free you will be called back (recall ringing signal). You have to answer within eight seconds, otherwise the Callback service is cancelled. Lift
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When You Receive a Busy Tone Activate call waiting If you urgently wish to contact a busy extension or external line, you can notify it by a call waiting signal. Press 5 Notes: - You can also press: CAW (see display) or Call waiting (function key pre-programmed by you). - France and Finland-press 6; Sweden-press 4 Keep handset off-hook. When the called extension or the external line becomes free, it will be called automatically. Note: The call waiting function might be blocked for use on your e
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When You Receive a Busy Tone Intrusion on a busy external line You can intrude on an ongoing call on a busy external line. Press and dial the individual external line number 44 * * Press and dial the digit or digits to get an external line # Busy tone. Press 4 Notes: - You can also press: INTR (see display) or Intrusion (function key pre-programmed by you). - France and Sweden-press 8 Before the intrusion is executed a warning tone is sent to the parties in the ongoing call. A three party call
