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Section 520 - TSAPI Installation and Feature Description The contents of this document are subject to change without notice and do not constitute a commitment on the part of Panasonic Telecommunication System Company (PTSC). Every effort has been made to ensure the accuracy of this document. However, due to ongoing product improvements and revisions, Panasonic cannot guarantee the accuracy of printed material after the date of publication nor can it accept responsibility for errors or omissi
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Contents Chapter 1. Overview of Telephony Services for the DBS . . . . . . . . . . . 1 Chapter 2. Limitations and Specifications . . . . . . . . . . . . . . . . . . . . . . . 3 Chapter 3. Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Telephone System Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Installing the API Circuit Card/Connector . . . . . . . . . . . . . . . . . . . . . . . .
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Table of Contents Section 520 - TSAPI Answer requests from DBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 PC packet sends aborted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 RX Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 TX Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Section 520 - TSAPI Table of Contents Query MWI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Query DND. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Query FWD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Query LNR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Table of Contents Section 520 - TSAPI h: N/A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 i: Set Debug Trace Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 1. Trace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 2. Debug . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 1. Overview of Telephony Services for the DBS Most businesses already use computers and telephones extensively in their day-to-day operations. With few exceptions, however, business telephone and computer systems have historically remained independent entities - no interaction or common communication was possible between the two types of systems. Recent advances in technology have made possible the merger of the two systems into a cohesive and more effective communications and ope
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Chapter 1. Overview of Telephony Service for the DBS Section 520 - TSAPI With Telephony Services, a Novell Netware® Network is required. To communicate with the DBS, a Panasonic DBS driver called “Panadrvr” (developed as a Netware Loadable Module or NLM) is installed on the telephony server. Application developers designing to Netware Telephony Services specifications can design products that communicate to the DBS driver via the Novell Tserver NLM, which is also installed on the telephony
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Chapter 2. Limitations and Specifications DBS/Telephony Services Item Capacity Maximum DBS extension ports monitored 50 minimum Maximum individual monitors per extension 3 port Maximum monitors per client on network 8 Maximum Outstanding CSTA requests 1 (Applications must wait for either a positive or negative response from Panadrvr prior to issuing further requests.) Maximum wait between client applications 45 seconds requests and driver response Maximum allowable dialed digits in a 32 MakeCa
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Section 520-TSAPI Chapter 2. Limitations and Specifications This page intentionally left blank. 4 Issued April 2000 Doc. No. 570X00101
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Chapter 3. Installation Overview This chapter describes how to install Telephony Services for use with the DBS. The first part of this chapter describes installation of the API hardware and procedures for programming the DBS. The second part of the chapter describes how to install the Panadrvr Telephony Services NetWare Loadable Module (NLM) on the Novell Server. Requirements One VB-43941 Telephony Services Kit. This kit includes a Panasonic API Card, the API Serial Connector (two ports),
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1 X U A 1 X U A Chapter 3. Installation Section 520 - TSAPI Figure 1. DBS API Circuit Card/ Serial Connector Installation 3. Attach the API serial port connector to the side of the DBS cabinet with two screws. 4. Connect the API serial port connector white cables as follows: API Serial Port Connector API Circuit Card Connector Port 1 (CN102) Port 1 (CN2) Port 2 (CN103) Port 2 (CN3) 6 Issued April 2000 DBS-92-520
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Section 520 - TSAPI Chapter 3. Installation 5. Connect the provided serial cable from Port 1 (or Port 2) to the serial port on the Network Server. The cable must be configured as shown in Figure 2 below. The API port used must match the DBS API Port Type setting specified in FF1 2# (41-42)# 1# (0-1)# and the port specified with the NetWare Loadable Module driver “Panadrvr”. See “Programming the DBS” on page 8 and “DBS Driver Installation” on page 9 for more information. Note: If the dista
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Chapter 3. Installation Section 520 - TSAPI Programming the DBS 1. Enter the DBS programming mode 2. Set the API port to Telephony Services as follows:. Program API Port Type Name Address FF1 2# 1# (41 or 42)# 1# (0-1)# API Port Number Port Type: 41 = Port 1 0 = Standard API protocol (default) 1 = Telephony Services protocol 42 = Port 2 Note: The Telephony Services NLM defaults to use the first port (41). 3. Set the Telephony Services API Port Baud rate to the desired baud rate as follows:.
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Section 520 - TSAPI Chapter 3. Installation DBS Driver Installation Caution: Installation of the DBS Driver must be performed by a Novell Netware Technician. Overview The Panasonic Telephony Services DBS driver ‘Panadrvr’ is a NetWare Loadable Module created to run on a Novell 3.12 or 4.X 486 (or greater) server with at least 8 megabytes of RAM and equipped with a serial port of 9600 baud plus capacity (16550 UART required). The driver is distributed on a single 1.44MB diskette. The diskett
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Chapter 3. Installation Section 520 - TSAPI Novell loader will advise of unresolved external symbols and Panadrvr will not be loaded. Loading Panadrvr Before Panadrvr can be loaded, Telephony Services must be installed and running and a client logged into the server as Administrator or Supervisor. During the installation process, Panadrvr is copied to the system directory of the server. The Panadrvr NLM can be loaded manually by entering it on the command line, or automatically by adding th
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Section 520 - TSAPI Chapter 3. Installation Option: port= Range: 1 to 8 Default: 1 Runtime modifiable: No Purpose: Specifies which serial port on the server PC is connected to the DBS for Telephony Services. Option: baud= Range: 9600 or 19200 Default: 9600 Runtime modifiable: No Purpose: Specifies the DBS API baud rate. This must match the DBS setting. Option: security= Range: 1 to 3 Default: 2 (Medium) Runtime modifiable: No Purpose: Specifies the CSTA stream control security level. The value
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Chapter 3. Installation Section 520 - TSAPI Option: clearcall= Range: 0 or 1 Default: 1 (Enabled) Runtime modifiable: Yes Purpose: Specifies whether the driver honors CSTA clearcall commands from applications. Clearcall commands allow the application to disconnect ALL parties on a given call. Option: log Range: N/A Default: Off Runtime modifiable: Yes Purpose: Specifies whether the driver should create a trace log file in the SYS volume in the SYSTEM directory called panadrvr.log. When active
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Section 520 - TSAPI Chapter 3. Installation Panadrvr and call cleared events sent to all the applications monitoring the affected extensions. Note, this has not effect on the actual DBS call. Option: c= Range: N/A Default: None Runtime modifiable: N/A Purpose: Specifies a load time ASCII text configuration file containing the aforementioned options. The name and full path of the file must be specified. The format of the file is as follows: api=1 port=2 /this is a comment baud=19200 ... Commen
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Chapter 3. Installation Section 520 - TSAPI Setting up Telephony Services Users Caution: Set-up of Telephony Services Users must be performed by the Novell Netware Technician. Overview The individuals or agents who use telephony services are known in the Netware Telephony Services environment as users. A user can be either an actual person or an application. Each user must have various attributes defined so that the server knows which PBX and device or extension the user is linked to. The
