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Owner’s
Instruction Manual
TalkSwitch TS-100
Multi-Feature Telephone
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PLEASE READ THIS MANUAL BEFORE INSTALLING OR USING YOUR NEW TELEPHONE EQUIPMENT. TS-100 Owner’s Manual i
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Table of Contents Telephone Part Identification.................................................. iii Telephone Display Iddentification .......................................... iv Important Safety Instructions .................................................... v Telephone Usage .......................................................................... 1 Telephone Features .................................................................... 4 Using The Telephone With TalkSwitch...............
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Telephone Part Identification 78 9 10 111213 14151617 18 27 1 28 2 19 3 20 21 29 4 22 23 5 24 30 25 31 6 26 32 33 34 35 36 37 38 39 1 Handset Hook 20 Options Button 21 Transfer 2 Store Button 3 Volume Button 22 Cancel Transfer 4 Mute Button 23 Conference 5 Memory Dial Button 24 Do not Disturb 6 Handset Cord Jack 25 Voicemail 7 Line Cord Jack 26 5 Auto Memory Buttons 8 Data Cord Jack 27 Tone / Pulse Switch 9 Hook Switch 28 Ringer Volume Switch 10 Delete Button 29 Speakerphone Volume 11 Review Up/
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Telephone Display Identification 12 3 4 5 7 1 & 2 6 8 7 9 1 Extension In Use icon. This icon displays, along with the MESSAGE LED whenever any phone is using the phone line. 2 Voice Mail Message Waiting. When using Central Office or TalkSwitch Voice Mail, this icon displays and the MESSAGE LED illuminates when a new message is waiting. 3 Current Time 4 CW displays when you receive a call on the same line you are currently using (Call Waiting) 5 Current Date 6 Call # displays when viewing Calle
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Important Safety Instructions Always follow basic safety precautions when using your telephone equipment to reduce the risk of fire, electrical shock, and injury. 1. Read and understand all instructions in the Owner’s Instruction Manual. 2. Read all warnings and follow all instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Use a damp cloth for cleaning. Do not use liquid or aerosol cleaners. 4. Do not use the telephone near water. For example, do not
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Telephone Usage INSTALLATION 1. Connect the adapter. Plug the large part of the adapter into the wall outlet and the adapter tip to the jack at the rear side of unit. (Use only 9V DC. 200mA, center positive Class 2 adapter.) 2. Connect the telephone line cord. a. To connect to TalkSwitch Use the new line cord to connect the LINE jack of your new caller ID phone to the modular wall jack associated with your TalkSwitch extension. b. To connect to a phone line. Use the existing line cord suppl
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Telephone Usage 4. Replace and secure the directory cover by placing the directory cover on and moving the holding clip down. Warning: Setting this switch in a position other than OFF can cause this phone to function incorrectly. When enabled, this feature is for certain PBX systems, and not meant for direct Central Office (CO) interface. If connecting to TalkSwitch or CO telephone lines, make sure this switch is set to OFF. WALL MOUNT INSTRUCTIONS 1. Install wall mount bracket in wall mount p
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Telephone Usage FACTORY PRESETS The following table shows you the factory settings for your unit: Display Setting Language English LCD Contrast 3 Area Code no setting LDS Code 1 Access Code - <- No Hunt Group selected Note: After you have set up the unit completely for the first time, use the MENU button to review or reprogram the Language, Contrast, Area Code, LDS Code or Access Code. SETUP After the adapter is connected, the display will show as indicated below for setting 1. [SET LANGUAGE]
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Telephone Features PULSE AND TONE DIALING 1. If your telephone line accepts a touch-tone dialing, set the PULSE/TONE switch to the Tone position. In order for the phone to function properly with TalkSwitch, this switch must be set to Tone. If your telephone line requires a rotary (pulse) dialing, set the PULSE/TONE switch to the Pulse position. Note: In order for the Caller ID callback to work (see Using the Caller ID Function), you must set the PULSE/TONE switch to the Tone position. RECEIVING
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Telephone Features DURATION COUNTER A built-in counter will start counting from your reference 6 seconds after you lift the handset or 6 seconds after you dial a telephone number. MUTE BUTTON Press MUTE to speak without the person on the phone hearing your conversation. The MUTE Indicator will light up and remain lighted until you resume your conversation. To resume your conversation, press MUTE. The MUTE indicator will go out and your call can continue. AUTOMATIC MEMORY To Store A Number In M
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Telephone Features REDIAL BUTTON 1. If the number you dialed is busy, or you want to call the last number dialed again, lift the handset, or press and release the hookswitch for a new dial tone. 2. Press REDIAL. The number will appear on the display window. 3. The last number called (31 digits maximum) will automatically be redialed. Note: If you use a hunt group such as ‘9’ to get external dialtone first, you may encounter problems with dialing out since it takes time for TalkSwitch to switch f
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Telephone Features HEADSET COMPATIBLE This telephone will accept a 2.5mm cell phone-style headset or an RJ-type headset. To enable headset mode, move the switch on the right side of the phone (see Page 7 for switch location) to the ON position. The SPEAKERPHONE button is used to connect or disconnect from a call. Note: With the headset switch turned to the ON position, the speakerphone feature will be disabled. DATA PORT This is a connection which is in parallel with the telephone line. It al
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Using The Telephone With TalkSwitch The TS-100 Phone is designed to work specifically with the complete line of TalkSwitch Phone Systems. You may skip this section if you are not using a TalkSwitch in conjunction with this phone. hold /flash Place a caller on hold The caller hears music-on-hold and is waiting for you to either transfer the call, or pick it back up hold /flash Take a caller off hold You are now re-connected with the caller. transfer Transfer a caller transfer 1 1 4 Example
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Using The Telephone With TalkSwitch cancel transfer Cancel a Transfer? You are now connected with the caller, and any transfer you attempted has been aborted. Make a Conference Call 3 Local Extensions 1. Establish a call with a local extension. hold /flash 2. Place local extension on hold. 3. Call the second local extension. 4. Connect the three extensions. conf. 2 Outside / 1 Local Caller 1. Establish a call with an outside party. hold /flash 2. Place the outside party on hold. 3. Establish a s
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Customizing the Telephone For Talkswitch Your TalkSwitch phone has all features automatically programmed for you, however there are a few modifications you may like to do to customize the phone for your use. Voicemail You will need to program the voicemail button for your own voice mailbox. As each person's mail box number is different this feature cannot be pre-programmed. Follow these steps … 1. Determine your voice mailbox number. It is usually the same as your extension, and is numbered b
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Caller ID Features MESSAGE LIGHT An indicator marked NEW CALL will light up to let you know when there are new calls received. If you have a TalkSwitch voice mailbox associated to the local extension where this phone is connected, another indicator marked MESSAGE will flash to alert you of new messages. Dial ‘ * * + your extension number’ to access messages. If Direct Line Access is enabled, you will need to press HOLD/FLASH first. The MESSAGE indicator also monitors the unit’s situation. When t
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Caller ID Features RECEIVING CALLS 1. When the telephone is not in use and a new call is received, the display will show the NEW symbol, the phone number, the caller s name, and time and date of the call for 20 seconds. The RPT (repeat) symbol will appear if the call has come in more than once. REPEAT SYMBOL CALL# AM 8:59 8/24 06 NEW RPT NEW SYMBOL 765-555-1234 JOHN SMITH CALL# AM 8:59 8/24 05 NEW TOTAL CALLS 06 2. After 20 seconds with no activity, the display will default to the S
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Caller ID Features DELETING CALLS 1. To delete an individual call: When reviewing calls, you can delete an individual call by pressing the DELETE button once. The display will be erased line by line and the rest of the records will be renumbered. CALL# AM 8:59 8/24 NEW 06 RPT 765-555-1234 JOHN SMITH 2. To delete all calls: When reviewing calls, you can delete all calls by pressing and holding DELETE for more than 3 seconds. Then [DELETE ALL]’ will appear. Press DELETE to confirm you real
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Caller ID Features OPTIONS BUTTON The OPTIONS button allows you to change the format of the displayed number The available format follows: 7-digit 7-digit telephone number. 10-digit 3-digit area code + 7-digit telephone number. 11-digit long distance code 1 + 3-digit area code + 7digit telephone number. If a local call, and its 7-digit number is displayed: Pressing OPTIONS once will change it to a 10-digit format (your area code + 7-digit number). Pressing OPTIONS twice will change it to an
