Summary of the content on the page No. 1
Alcatel OmniPCX Office
Alcatel 4018/4019
Summary of the content on the page No. 2
First
Summary of the content on the page No. 3
User manual How Introduction How to use this guide Thank you for choosing a telephone from the 4018/4019 range manufactured by Alcatel. Your terminal has a new ergonomic layout for more effective communication. Lift the receiver. Line key. Hang up. Specific key on numeric keypad. 2 Numeric keypad. Partial view of display. Means that the feature is subject to programming. If necessary, contact your installer. Adjustment “reduce”. Fixed key. Adjustment “increase”. MENU key. Speaker, Voice mail ac
Summary of the content on the page No. 4
How
Summary of the content on the page No. 5
Contents Toc Getting to know your telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 6 4. Keeping in touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 17 1. Using your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 7 4.1 Selecting calls to be forwarded. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 17 1.1 Making a call . . .
Summary of the content on the page No. 6
Navigation Getting to know your telephone Telephone Up-down navigator: used to navigate around the home page, through the menus or in a text zone Who Am I when entering characters. Receiver The home page consists of: • information on the status of the set (set locked, call forward, etc.), Lock • date and time, Alphanumeric keypad • set programming and configuration features. Settings Features accessible (set in idle position): Features accessible in conversation: Identifying the te
Summary of the content on the page No. 7
1 Using your telephone Other Making a call Using the telephone in 'handsfree' mode (Alcatel 4018 only) 1.1 1.3 Terminal idle: OR OR you are in handsfree mode dial the lift the number handsfree number number for receiver required (Alcatel 4018 required press and your call only) release Call in progress: OR conv. programmable you are in conversation conv. line key with the destination number you are in press and release conversation with To make an external call, dial the outside line acce
Summary of the content on the page No. 8
Using your telephone 1 • When you receive a call: Calling your correspondent by name (company directory) 1.5 you hear the message left by your call caller name or number of OK the caller long press first letters of your select the name from OR OR or press correspondent’s the displayed list twice name to take the call to stop listening only You enter your contact's name in predictive text mode. In this mode, enter each letter of the name by pressing only once on the key with this letter. Red
Summary of the content on the page No. 9
Using your telephone 1 Answering an internal call in intercom mode (Alcatel 4018 only) Mute, so that your correspondent cannot hear you 1.10 1.12 You can answer without lifting the receiver. When you receive an internal call, your telephone rings and you are connected You can hear your correspondent but he/she cannot hear you: directly in handsfree mode. The screen shows the caller’s identity. • To activate - Terminal idle: conv. The key lights up corresponding LED lights up you are in disable m
Summary of the content on the page No. 10
During a call 2 Other Making a second call during a conversation Answering a second call during a conversation 2.1 2.2 • A second correspondent is trying to call you: conv. OR The first call is placed on hold conv. call you are in number of auto call back conversation with second party (short press) you are in name or no. of the caller light flashes the destination conversation with displayed for 3 seconds number the destination • Other methods for calling a second correspondent number Answer
Summary of the content on the page No. 11
During a call 2 Hang up on all correspondant: Transferring a call 2.4 • To transfer your call to another number: After the conference, to leave your two correspondents talking together: conv. The first call is placed on hold you are in no. of the 2nd conversation with terminal cancel the conference 'transfer' programmed key the destination number • If the number receiving the transfer answers: Placing a call on hold (HOLD) 2.6 • Exclusive hold: During a call, you may place the call on hold
Summary of the content on the page No. 12
During a call 2 • To recover the parked call: Store a number 2.9 PickUp OK Unparkcall OK During a call, to save the number onto a call key: number of telephone from which call was conv. »Directory OK OK parked you are in select the key to conversation with programme (0 to 9) If the parked call is not recovered within a preset time (default value 1 min 30), it is transferred to the attendant. the destination number OK display number OK Intrusion into an internal conversation 2.8 enter the n
Summary of the content on the page No. 13
3 Sharing Other Receiving supervised call ringing Individual pick-up 3.1 3.4 To receive the special ringing for calls to another number: You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone. • If the telephone ringing is in your own pick-up group: “Supervised call press the same key to ringing” programmed cancel 'group call pick-up' key programmed key • If the telephone ringing is not in your pick-up group: 3.2
Summary of the content on the page No. 14
Sharing 3 Answering briefly in place of the attendant 3.5 3.7 Calling an internal correspondent on his/her pager Outside calls to the attendant will ring on your telephone and you can answer the call: The number called does not answer and you know that the person called has a pager: your telephone will ring at the alert same time as the switchboard “Attendant press the same your party does 'page' programmed help” programmed key to cancel not answer key key • Calls to the switchboard: Paging i
Summary of the content on the page No. 15
Sharing 3 • The 27 standard messages are shown below: 1 Call me back 15 Meeting on ___ (*) 2 Call me back tomorrow 16 Meeting on ___ at _:_ (*) Sending a written message to an internal correspondent 3.10 3 Call me back at _:_ (*) 17 Out for a while 4 Call back _____ (*) 18 Absent for the rest of the day 5 Call the attendant 19 Absent, back at _:_ (*) 6 Call the assistant 20 Absent, back on ___ at _:_ (*) SendTxtMsg OK 7 I will call back at _:_ (*) 21 On vacation, back on ___ (*) 8 Use paging 22
Summary of the content on the page No. 16
Sharing 3 • *To record a comment: 3.13 Broadcasting a message on the loudspeakers of a station group Record OK recording A message not requiring an answer can be broadcast on the loudspeakers within your broadcast group: start recording the comment recording speak, you have 20 seconds OR OK # Listen number of end recording replay comment broadcast group OK OR Record OK OK The message will only be broadcast on terminals not in use and which have a loudspeaker. re-record a comment send message
Summary of the content on the page No. 17
4 Keeping in touch Other Selecting calls to be forwarded Forwarding your calls to your voice message service 4.1 4.3 When a forwarding is applied, you can select the types of call to be forwarded: outside, internal, all. Forward OK Immediate»VM OK forwarding is acknowledged type of call forwarded is Forward OK Ext/Int OK displayed select the 'forward' feature select the 'Forward' select the type of Out/Int feature call When you return, review your recorded messages 4.4 if the type of call forw
Summary of the content on the page No. 18
Keeping in touch 4 Personal assistant: reaching you with one number only Forwarding your calls from the receiving terminal (“Follow me”) 4.6 4.8 You wish to receive your calls in your present location: Use the “Follow me” feature. Settings OK Assistant OK Menu OK Forward OK Followme» OK select type of forwarding select the 'Forward' your extension InternalNo. OK ExternalNo. OK feature number dial number of a colleague dial an outside line number OR forwarding is acknowledged or other key indivi
Summary of the content on the page No. 19
Keeping in touch 4 Cancelling all forwardings Leaving a recorded message for internal callers 4.11 4.14 You can leave a message on your terminal which will be displayed on the screen of the terminal calling you. OR Forward OK Cancelforw» OK Forward OK Text OK press the 'call select the 'Forward' forward' feature feature select the 'Forward' key feature • Predefined message: 4.12 Forwarding calls when your line is busy (forward if busy) OK OR GoTo OK OK Callers can be forwarded to another telepho
Summary of the content on the page No. 20
Keeping in touch 4 • The 27 standard messages are shown below: During consultation of a message, pressing the 'i' key provides access to the following features ( ): 1 Call me back 15 Meeting on ___ (*) 2 Call me back tomorrow 16 Meeting on ___ at _:_ (*) Erase message. Clear 3 Call me back at _:_ (*) 17 Out for a while 4 Call back _____ (*) 18 Absent for the rest of the day 5 Call the attendant 19 Absent, back at _:_ (*) Call sender of message. Call 6 Call the assistant 20 Absent, back on ___ at
