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Welcome to Nextel
Thank you for choosing Nextel as your wireless digital
communications provider. The Nextel i390 is one of the most
sophisticated digital cellular phones available today, offering
you a range of unique, state-of-the-art features.
This guide contains all the information you’ll need to take full
advantage of your Nextel Phone service, including:
• Digital cellular calling for crystal-clear connections and
built-in call security.
• Nextel Direct Connect , an exclusive feature
Table of Contents Getting Started Getting Started..........................................................pg. 3 Learn to use your Nextel Phone Activating your phone..............................................pg. 3 in just minutes! Charging your battery...............................................pg. 3 Attaching and Detaching your Battery ..................pg. 4 We’ve prepared this guide as a quick and easy way for you to Turning your phone on/off......................................pg. 4
Getting Started Getting Started Attaching your Battery Flashing Red: Your phone is signing on to the Nextel Engraved Arrows National Network. Please wait. To attach the charged battery to your portable phone, align the battery with the Solid Red: Your phone cannot sign on. Keep your engraved arrows on the phone. Slide the phone on and it will continue trying to battery upward until you hear a click. register every two minutes. If this continues for 15 minutes or longer, call Nextel Customer
Getting Started Getting Started 6. Once the name is entered, press under “Store.” Making and receiving calls is simple! 7. Enter the Phone List number you want for this number Here’s how ... or accept the default number that is displayed. Making a call 8. Press under “Store.” To make a call, use the keypad to dial the phone number. 9. When you have entered all the new numbers that you Be sure to use 1 + area code when placing calls outside your want, press under “Exit.” local calling area.
Getting Started Getting Started Selecting call notification Phone List dialing made easy! Choose from nine ring styles To find the name or number you want to call, start from the “Phone Ready” mode and ... With your Nextel Phone, you even have a choice on how you’d like to be notified of incoming calls. Your Nextel Phone features Press the keys to scroll through your pre- and nine selectable ring styles. programmed list of names/numbers. (Press to place 1. Press , , , to quickly access the the
Getting Started Getting Started Banner Copy Or ... Changing the display language: If you know the number of the item you wish to select, you can Choose from English, Spanish or Portuguese! enter the number directly, without scrolling. You can customize your Nextel Phone to display menus in English, Select Programming Menu Items Spanish or Portuguese (the built-in default setting is English). To set or change the display language: 1 Own phone number (Displays your Nextel phone number.) 1. Press
Digital Services Digital Services More features to make calling even easier! To forward calls, press until “Forwd” is on the display, The following features have been included in your digital then press . Next, enter the number where you want your Nextel Phone to make it even simpler to place and receive calls forwarded, press under “On” and then press calls — and they can save you time and money. under “Exit.” Your calls will now be forwarded to the number you’ve indicated and you will see t
Digital Services Digital Services Banner Copy Caller ID* from Nextel allows you to: Voice Mail and Paging: these integrated 1. Identify important calls before you answer. Nextel services provide added flexibility! With Caller ID, your Nextel Phone automatically displays the Nextel Voice Mail phone number and/or name of the person calling unless Your Nextel Phone has a powerful and easy-to-use Voice Mail service blocked by the caller. that takes messages when you are unable to answer your phone
Digital Services Digital Services Sample Greetings Retrieving New Voice Mail Messages 1. For Voice Messages Only Your Nextel Phone will alert you each time you receive a new Voice Mail message. Hello, you’ve reached _________. I’m sorry I missed your call. If you leave a message at the tone, I’ll return your call When you receive a new Voice Mail message, as soon as possible. If you would like to bypass this greeting your Nextel Phone will: in the future, press pound. Thank you for callin
Digital Services Digital Services Viewing Messages in Your Mailbox Enjoy the added convenience of To see how many new and saved messages you have in Nextel Paging! your mailbox: Text and Numeric Paging • Press under “Mail,” then press under “Voice.” Your Nextel Phone also offers Text and Numeric Paging built The screen will indicate the total number of messages in right in! So whether you’re in a client meeting and can’t be your box, as well as the number of new messages. An interrupted
Digital Services Digital Services What to do if your mailbox is full To view the message now, press under “Now.” The screen will briefly display the number of new and saved If your paging mailbox is full, your Nextel Phone will display messages. Then your first message will appear on the screen. the message “Mail Waiting, Memory Full.” Until you delete Press under “Read” to view the entire message. some of your saved or unread pages, no new pages can be received. The Nextel Phone will store
SM SM Nextel Direct Connect Nextel Direct Connect SM Finally, press and hold the Push-To-Talk (PTT) button on the side Introducing Nextel Direct Connect . of your phone, wait for the chirp and speak into the mouthpiece. The revolutionary way to communicate Release the PTT button to listen. with your co-workers and clients ... When you receive a Private Call, you’ll hear a single alert and save! tone (the number of the caller will be displayed or the name of the caller if it is programmed in you
SM SM Nextel Direct Connect Nextel Direct Connect SM Simple steps for programming your Nextel Direct Use Nextel Direct Connect Group SM Connect Private Call calling list Call to call your team. Every Nextel subscriber has a unique identification number Much simpler than setting up a conference call, a Group up to 5 digits in length specifically for this service. We refer Call allows you to instantly communicate with members of a to them here as IDs. If you’d like to create a private callin
SM Nextel Direct Connect Useful Information All the convenience of a speaker or a private phone Enjoy quality digital Nextel service with Your Nextel Phone acts like a phone or speaker with Nextel NO ROAMING CHARGES! SM Direct Connect . If the Group/Private Speaker is set ON, Nextel’s all-digital National Network is constantly expanding. all incoming audio will be heard through the speaker. This We currently provide quality service in over 400 cities throughout is helpful in monitoring gr
Useful Information Useful Information Understanding your Nextel billing More helpful information about your bill. statement. Account and Service Summaries At Nextel, our goal is to provide a billing statement that gives you The Account Summary itemizes payments, adjustments, taxes the information you want efficiently, clearly, and easily ... and and other charges not associated with a specific category of can help you manage your communications expenses, with service. It provides this infor
Useful Information Useful Information 1 Your account number appears at the top of each page. Page 1 of your Nextel bill. Be sure to have this number handy whenever you call Nextel Customer Care. Page 1 2 Your activity for the month is summarized in eye-catching Account Name Account Number Invoice Date boxes at the top of the page. 1 For Billing Inquires XYZ Company Call 1-800-639-6111 Multi-Unit 0010001000 -5 Feb 28, 1997 PREVIOUS PAYMENTS PAST DUE LATE PAYMENT MONTHLY TOTAL CREDITS 2 BALANC
Useful Information Useful Information 1 Your regular monthly access charges are displayed first. When you Account and Services Summaries. begin a service, add a service, or change your rate plan, your first bill may show two charges: for the period from the first day of service to the beginning of your billing cycle and for your regular billing Page 2 Account Name Account Number Invoice Date cycle. This is shown in the “Performance 50” example here. If you For Billing Inquires XYZ Company
Useful Information Useful Information Q. What do I do if my phone breaks? Frequently Asked Questions A. Call Nextel Customer Care at 1-800-639-6111. Q. Which services or calling features follow me when I travel? A. All digital cellular calling services, including Voice More Questions? Just call 1-800-639-6111, Mail, Paging and related features follow you no matter or dial 611 on your Nextel Phone. where you use your phone on the Nextel National SM Network. Nextel Direct Connect can only be u
Useful Information Useful Information Error Messages Terms and Conditions of Service TERMS AND CONDITIONS OF SERVICE: before calling the Nextel Customer Service Error Messages Message Description Activation Number contained in these materials, you (“Customer”) must read and agree to the following terms and conditions of Nextel wireless telephone service Number Not in Service The number that you entered (“Service”). By calling to activate service, Customer
Useful Information Useful Information 5. RATES, CHARGES AND PAYMENTS — Company shall issue invoices for Service 9. NOTICE REGARDING USE OF SERVICE FOR 911 OR OTHER EMERGENCY on a monthly basis which are due and payable upon receipt. Monthly Access CALLS — the Service provider hereunder does not interact with 911 and other Charges shall be invoiced in advance. Airtime and long-distance charges shall be emergency services in the same manner as land line telephone service. Depending invoiced in
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