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Level 1 & 2 Service Manual
M3588 CONTENTS Page Number SECTION 1: GENERAL 1.1 Introduction v 1.2 Motorola service policy for M3588 in warranty vi 1.3 General Safety Information vii SECTION 2: M3588 DESCRIPTION 2.1 Specifications of M3588 2 2.2 M3588 Overview 3 2.3 Connector Pinout 5 2.4 Talk time, Weight and Volume Matrix 5 SECTION 3: FEATURE LIST 3.1 List of Features available 7 3.2 Phone Book 7 3.3 Call Related Features 8 3.4 Messages 9 3.5 Phone Set Up 10 3.6 Network selection 11 3.7 Call Meters 11 3.9 Prepay Servi
M3588 SECTION 6: REPAIR & TEST PROCEDURES 6.1 Repair introduction 24 6.2 Mechanical repairs 24 6.3 Basic modular troubleshooting 24 6.4 Repair Chart 25 6.5 Software Upgrade 27 6.6 Flexing 27 6.7 Testing on HP8922 28 SECTION 7: ACCESSORIES 7.1 Introduction 30 SECTION 8: SALES MODELS 8.1 Dark Blue 32 8.2 Champagne Gold 32 SECTION 9: GLOSSARY OF TERMS 9.1 List of Abbreviations 34 iii of 45 European Customer Services
M3588 SECTION 1: GENERAL iv of 45 European Customer Services
M3588 1.1 Introduction This manual is intended for use by technicians familiar with similar types of equipment. It contains all service information required for the equipment described and is current as of the printing date. The scope of this document is to provide the reader with basic information relating to the M3588, and also to provide procedures and processes for repairing the units up to and including Level 2 repair. Level 1 and 2 repairs involve the following activities to be carried out
M3588 1.2 Motorola Service Policy for M3588 in warranty 1.2.1 Warranty: Product will be sold with the standard 12 months warranty terms and conditions. Accidental damage misuse, retailers extended warranties will not be supported under warranty. Non warranty repairs will be available at agreed fixed repair prices. Proof of purchase will be required to validate warranty claims. 1.2.2 Out of Box Failure Policy The standard OOB failure criteria will apply. Customer units that fail very early on, af
M3588 1.3 General Safety Information 1.3.1 Portable Operation • DO NOT hold the radio so that the antenna is very close to, or touching, exposed parts of the body, especially the face or eyes whilst transmitting. The radio will perform best if it is held in the same manner as you would hold a ‘land’ telephone handset, with the antenna angled up and over your shoulder. • DO NOT operate the portable phone in an aircraft. Switch off your telephone. The use of a cellular telephone in an aircraft may
M3588 SECTION 2: M3588 DESCRIPTION 1 of 45 European Customer Services
M3588 2.1 Specifications of M3588 General Function Specification Frequency Range GSM 880-915 MHz TX (with EGSM) 925-960 MHz RX Frequency Range DCS 1710-1785 MHz Tx 1805-1880 MHz Rx Channel Spacing 200 kHz Channels 174 GSM/374 DCS carriers with 8 channels per carrier Modulation GMSK at BT = 0.3 Transmitter Phase Accuracy 5 Degrees RMS, 20 Degrees peak Duplex Spacing 45 MHz GSM 95Mhz DCS Frequency Stability + 0.10 ppm of the downlink frequency (Rx) Operating Voltage +4.0V dc to +6.
M3588 2.2 M3588 Overview The M3588 is marketed as a ‘price beater’ unit in its class. It is now designed with the new Whitecap Chipset to allow the unit to operate at a lower working voltage and therefore prolong battery life, in both Standby and Talk time. It is a band aware dual band product, Uses the Motorola AANN404A battery. (This is different to all the M1/2/6 & 788 There will be two colours: - Champagne and Blue. Graphics Display – 96 X 54 Branded within the U or Pay as You go Tariff rang
M3588 Fig 2.1 Mechanical pictorial Overview Keypad Headset Jack Socket Mic Dual Band Logo Antenna Speaker Lens Charging SIM Contacts Socket Antenna Accessory Connector IMEI & MSN Label Battery Contacts Headset Socket 4 of 45 European Customer Services
M3588 2.3 Connector Pinout 1 11 1- Ext B+ 2- Ground 3- Man Test 4- Uplink 5- Not Connected 6- Downlink 7- DSC_EN_B 8- UTXD 9- Ground 10- UTXD_IN 11- Ground 2.4 Talk Times, Weight and Volume Matrix X White holographic film on display Volume Weight Talk Time Standby time With Battery type: (cubic (grams) (minutes) (hours) cm) 157 170 160 - 230 74 - 110 650mAh AAA Long NiMH 5 of 45 European Customer Services
M3588 SECTION 3: FEATURE LIST 6 of 45 European Customer Services
M3588 3.1 List of Features Available Below are the list of Menu functions available at present. Menu st 1 Generation Menu Network Phone Book Selection nd 2 Generation Menu rd 3 Generation Menu Call Related th Call Meters 4 Generation Menu Features Th Generation Menu th 6 Generation Menu Messages Phone Setup Addition to M3188 Removed from M3188 Accessory Prepay Service Setup PHONE BOOK Find Entry 1.Call Number Personal Numbers Enter Name by Name 2.Modify Name or number 3.Erase name or 1.Last Call
M3588 CALL RELATED FEATURES Show battery meter Restrict my 1.Show ID on next call 2.Restrict ID on next call Phone number Call Diverting 1.On Talk and Fax 2.Off Call waiting 1.On 2.Off 1.Int’l Calls Call Barring Bar outgoing calls 2.Int’l Calls Except home 3.All Calls 4.Off 1.When Roaming Bar Incoming Calls 2.All Calls 3.Off Change Bar password Cancel all barring 1.Default Closed user Set Group ID 2.On Group 3.Off 1.On Allow Outside Access 2.Off 1.On Divert when unavailable Divert Voice calls 2.
M3588 Messages Call Voicemail Received messages Go to Next message Delete Message Return Call 1.Send Message Edit Message 2.Store Message Reply to message Delete all messages Outgoing Messages Go to next message Send message 1.Send message Edit message 2.Store message Delete message 1.On Cell broadcast 2.Off 1.Voicemail Number Message Settings 2.Service Centre 3.Expiry Period 4.Outgoing message type Enter Number Message Editor Edit Message Send message Store Message Stored to Outgoing 9 of 45 Eu
M3588 PHONE SETUP Adjust Ring volume 1.On Ringer On or Off 2.Off Standard Tone . Set Ringer Tone . Music Tone Set Ringer Tone 2 1.On Automatic Lock Phone Lock 2.Off Lock Now Change Unlock mode Change SIM PIN2 Code 1.On 2.Off Require SIM card pin 3.Change SIM pin Code New security code 1.On Extended menus 2.Off Change Greeting English . Language Selection . Automatic 1.On Battery saving mode 2.Off 1.Normal Tones Select Keypad tones 2.Single Tones 3.No Tones 1.Status review Phone Status 2.Master r
M3588 NETWORK SELECTION Available 1.Register Now Networks 2.Make Preferred Registration 1.Automatic Search Network Search Preferences 2.Manual Search 1.Slow Search 2.Medium Search Frequency of 3.Fast Search Search 4.Continuous Search Preferred 1.Choose From Available Add network Networks 2.Choose From Known to List 3.Add new Network Code Show List 1.Move to New Location Find New of Networks 2.Delete Selection Networks CALL METERS 1.Show last call Show Call charges 2.Total for all calls 3.Credit
M3588 ACCESSORY SETUP 1.On Automatic answer 2.Off PREPAY SERVICE Service Center Customer Care 12 of 45 European Customer Services
M3588 SECTION 4: DISASSEMBLY & PARTS 13 of 45 European Customer Services
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