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Polycom® SoundPoint IP® 650
Phone User Guide
UC Software 4.0.1 | November 2011 | 1725-12648-001 Rev. F
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Trademark Information ® POLYCOM , the Polycom “Triangles” logo and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient’s personal use, without the express written
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About This Guide Thank you for choosing the Polycom® SoundPoint IP 650, a full-duplex, hands-free SIP desktop phone. This unit provides business telephony features and functions such as multiple call appearances, call hold, transfer, and conference over an IP network. This guide includes overview information that you may find helpful when you are first learning about your phone, or when you have experience but need a quick refresher. Be sure to verify with your system administrator that yo
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User Guide for the SoundPoint IP 650 Desktop Phone iv
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Contents About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Changes to This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . –iii 1 Getting Started with Your Phone . . . . . . . . . . . . . . . . . . . . 1–1 Features of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Before You Use Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6 Us
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User Guide Polycom SoundPoint IP 450 User Guide 450 Phone Locking and Unlocking Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . 2–25 Calling and Answering from a Locked Phone . . . . . . . . . . . . . . . . . . 2–26 Logging Into Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–27 Logging In and Out of a Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–28 Placing Calls from Phones that are in the Logged Out State . .
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Contents 5 Customizing Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 Configuring Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 Changing the Appearance of the Time and Date . . . . . . . . . . . . . . . . 5–1 Changing the Display Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 Changing the Backlight Intensity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3 Changing the Backlight T
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User Guide Polycom SoundPoint IP 450 User Guide 450 Phone Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6 Productivity Suite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7 Testing Phone Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7 Regulatory Notices . . . . . . . . . . . . . . . . .Regulatory Notices–1 End-User License Agre
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1 Getting Started with Your Phone This chapter provides basic installation instructions and information for obtaining the best performance with the Polycom® SoundPoint IP 650 desktop phone. The SoundPoint IP 650 provides a powerful, yet flexible IP communications solution, delivering excellent voice quality. The high-resolution graphic display supplies content for call information, multiple languages, directory access, and system status. The SoundPoint IP 650 supports advanced functionalit
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User Guide for the SoundPoint IP 650 Desktop Phone Features of Your Phone The features of your SoundPoint IP 650 phone are: Item Description 1 Message Waiting Indicator Alert for voice and text (instant) messages. 2 Arrow Keys Scroll through displayed information. Select a field of displayed data. Delete displayed data. 1 - 2
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Getting Started with Your Phone Item Description 3 Feature Keys: Allow you to quickly access important features with a single press. 4 Microphone Mute Mutes audio transmission locally during calls and conferences. 5 Allows you to place and receive calls through Headset an optionally connected headset. 6 Allows for hands-free communication during Speakerphone calls. 7 Hands-free Microphone Picks up audio during hands-free calls. Place your phone on a hard, flat surface for best results.
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User Guide for the SoundPoint IP 650 Desktop Phone Item Description 13 Color Graphic Display Shows the user interface of the phone. For more infomration, refer to Information Status on page 1-7. Associated line icons are described in the following table. 14 Line/Speed Dial Key Use these keys to activate up to six lines or speed dials that can be assigned to your phone. 15 Line Indicators Individual multi-color LEDs display the dynamic call state and remote user status (busy lamp field (BL
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Getting Started with Your Phone Icons associated with the line keys appear on the graphic display and represent: Icon Description Registered line (solid) Registered shared line Unregistered line (outline) Voice mail/Text messages Speed dial Ringing Call in progress with HD Voice Call in progress Call Forward Held/On Hold Line Do Not Disturb Conference Presence/Busy Lamp Field (BLF) 1 - 5
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User Guide for the SoundPoint IP 650 Desktop Phone Before You Use Your Phone This section includes information on how to navigate the phone’s menus, how to enter data, and how to read the phone’s information status bar. Note The background and key colors that appears on your SoundPoint IP 650 phone may differ from what appears in this user guide. Using the Navigation Keys To navigate menus and enter data, use these tips: After 20 seconds of inactivity, the menu system automatically exits to t
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Getting Started with Your Phone If you want to... Then do this... Enter special characters Press *, #, <1>, <0> one or more times quickly in alphanumeric mode. Press * or # once or twice quickly in numeric mode. To enter a space, press <0> three times quickly in alpha mode. Enter an IP address or URL Press a dial pad key once for numbers and one to four more times quickly for letters. Change the character set Press the Encoding soft key to select the character set (shown in the title bar)
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User Guide for the SoundPoint IP 650 Desktop Phone If your phone is not part of a large deployment, it may not be registered after you set it up. Before you use your phone, you or your system administrator will have to register it. For detailed information on how to register your phone after you install it, refer to Quick Tip 44011 Registering Standalone SoundPoint IP, SoundStation IP, and Polycom VVX Phones, available from http://www.polycom.com/usa/en/support/voice/soundpoint_ip/VoIP_T e
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Getting Started with Your Phone 4 From the Web Configuration Utility login screen, select User, and then enter the User password. The factory default password for a User is 123. Note 5Click Submit. The Web Configuration Utility Home screen is displayed. 1 - 9
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User Guide for the SoundPoint IP 650 Desktop Phone 1 - 10
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2 Using the Basic Features of Your Phone Your Polycom® SoundPoint IP 650 desktop phone is designed to be used like a regular phone on a public switched telephone network (PSTN). You call place a call, transfer a call to someone else, or conduct a conference call. At any time, at most one active call may be in progress on your phone. The active call is the one that has audio associated with it. There may be multiple other calls on hold in an “Incoming call” or “Ringing” state. This chapter
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User Guide for the SoundPoint IP 650 Desktop Phone To customize your phone, refer to Customizing Your Phone on page 5-1. To read about the phone’s advanced features, refer to Using the Advanced Features of Your Phone on page 3-1. To add a SoundPoint IP Expansion Module to your SoundPoint IP 650 phone, refer to Using the SoundPoint IP Backlit Expansion Module on page 4-1. If you require additional information or assistance with your new phone, contact your system administrator. Placing Calls
