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®
Welcome to the GreatCall Family.
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Thank you for choosing the Jitterbug. At GreatCall, we’ve made it easy for you to
stay connected to friends and family with the simplicity of the Jitterbug, our 24-hour
service professionals, and our innovative Apps designed to keep you connected,
safe and healthy. This helpful guide contains all the information you need to start
using your new cell phone. And if you have any questions or need assistance, you
can count on us to be here for you day and n
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Table of Contents 2 Table of Contents
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Table of Contents Activate Your Jitterbug ............................................................................. 1 Section 1: Getting Started ....................................................................... 9 How To Use This Guide .....................................................................................10 Key Items In The Jitterbug Box ..........................................................................11 Using The Battery .........................................
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Table of Contents • Turning Your Jitterbug On: .........................................................................26 • Your Main Screen: ....................................................................................27 • Making Your First Call: ..............................................................................32 • To Turn Your Jitterbug Off: .........................................................................33 Personalize Your Jitterbug ..........................
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• Answering A Call When Your Jitterbug Is Closed: ........................................51 • Receiving A Call When Your Jitterbug Is Open: ...........................................52 Ending A Call ...................................................................................................52 Ignoring A Call .................................................................................................52 • To Ignore A Call When Your Jitterbug Is Closed: ............................
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Table of Contents – Deleting A Contact Directly On Your Jitterbug : ............................................70 Section 4: Call History ........................................................................... 73 Using Call History To See Recent Calls ..............................................................74 • To Review Call History: ..............................................................................74 Returning Missed Calls And Redialing .................................
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Letting You Know That You Have Voice Mail Messages ......................................96 Listening To Voice Mail Messages .....................................................................97 Listening To Saved Voice Mail Messages ..........................................................98 Section 8: JitterbugSimpleText ............................................................101 Using JitterbugSimpleText Service ..................................................................102
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Table of Contents – Abc-W Mode ...........................................................................................119 – abc Mode ...............................................................................................119 Section 9: JitterbugCamera .................................................................121 Taking A Photo With Your Jitterbug .................................................................122 Viewing A Photo On Your Jitterbug ............................
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• To End A Call When Your Jitterbug Is Open: ..............................................140 • To End A Call When Your Jitterbug Is Closed: ............................................140 Health and Safety Information .............................................................143 The Fine Print .......................................................................................191 Your Customer Agreement ...................................................................217 Table of Con
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Activation
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Activate Your Jitterbug This guide will give you all the information you need to operate your Jitterbug. Before you get started, please make sure you activate your new phone using the instructions on the next pages. Once activated, this helpful guide will provide mor e inf orm ation about the f e at ur e s and benefits av ai l ab l e on y our Jitt erb ug. Important: Please do not turn your phone on until you are instructed to do so in the activation process. Activation 1 Activation
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Activation There are five simple steps required to activate your Jitterbug phone. Important: Please do not turn on your phone until a representative or the website instructs you to do so. If you’ve turned it on, please turn it off until instructed otherwise. Step 1: Locate your serial number as you will need it to set up the phone. You c an find it either on the s ide of y our Jitt erb ug bo x, or on the A ctiv ation C ar d y ou received in the Jitterbug box. It will look like this,
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Step 3: The website or an operator will guide you through the activation process. At some point, you will be instructed to insert the battery and turn on your on Jitterbug. To turn on your Jitterbug, simply press the button. Once powered off on, you will see screen 1: Screen 1 When ready, the website or operator will instruct you to press the button. Important: Please ensure you keep your phone OPEN until activation is complete. Activation 3 Activation
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Activation Screen 2 Your phone will now show screen 2, indicating your phone is ready to begin the activation process. The website or operator will instruct you to press the button. Activation could take several minutes or in rare cases up to several hours. It is recommended you charge your phone throughout the activation process using your wall charger to eliminate any possible interruptions. 4 Activation
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Step 4: After you press the button the second time, the phone will continue the activation process. You will see several screens until your phone is activated and ready to use. Screen 3 Screen 4 If for some reason you encounter any issues during activation, just give us a call at 1-866-482-1424 and we will get you set up in no time! Activation 5 Activation
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Activation Step 5: Hit the button one last time to begin using your Jitterbug Plus! Now that your Jitterbug is ready to go, we encourage you to set up a mygreatcall.com account. On mygreatcall.com, you can pay your bill online, view your minute usage, add helpful apps and services, and even add phone numbers into your Jitterbug Phone Book. Phone numbers will automatcially update and appear right in your phone! Mygreatcall.com is your online home for everything you need to get the most out
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Activation 7 Activation
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Section 1 8 Getting Started
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Section 1 Getting Started This section explains how to start using your Jitterbug phone. Topics • Ho w T o U se Thi s Guide • The In s ide O f Y our Jitt erb ug • K ey It ems In The Jitt erb ug Bo x • Ho w T o R e a d The In s ide Di s p l a y • U s in g The B att ery • U s in g Y our Jitt erb ug F or The Fir s t Time • In s t al lin g And R emo v in g The B att ery • P er son aliz e Y our Jitt erb ug • Ch ar gin g The B att ery • Oper at or As
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Section 1 How To Use This Guide This “How-To Guide” is divided into 10 sections that describe the features of your Jitterbug and how to use them in a few simple steps. We recommend that you read the entire guide and keep it handy for easy reference. You can also skip directly to the section you’re looking for by using the Table of Contents on page I, the purple side tabs on each page or the Index on page 225. Throughout this guide, we have included the following illustrations, images and sym
