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for Sony Ericsson P990
Contents Password problems .......................................... 16 What is Exchange ActiveSync™?............... 4 SSL-related problems ...................................... 16 Installing Exchange ActiveSync™.............. 5 Technical support............................................. 17 If you lose your phone ..................................... 17 Setting up Exchange ActiveSync™............. 5 Your first synchronization ................................. 6 Synchronization settings.....
Exchange ActiveSync™ for Sony Ericsson P990 Note Some of the services in this User Guide are not supported by all networks. This also applies to the GSM International User Guide Emergency Number 112. Please contact your network operator This User Guide is published by Sony Ericsson Mobile or service provider if you are in doubt whether you can use a Communications AB, without any warranty. Improvements and particular service or not. changes to this User Guide necessitated by typographical
4 Exchange ActiveSync™
Note: Push synchronization requires Microsoft What is Exchange Exchange Server 2003 with SP2 or later. ActiveSync™? Exchange ActiveSync supports SSL (Secure Socket Layer) connections, enabling the same level of security With Exchange ActiveSync™ in your phone you can trusted for online banking. Your IT department or wirelessly synchronize corporate email, calendar items, operator can tell you if you can set Exchange and contacts on a Microsoft™ Exchange Server 2003 ActiveSync to connec
Installation via computer Installing Exchange You can also download the installation file to your ActiveSync™ computer from www.sonyericsson.com/support and Note: Before installing and setting up Exchange transfer it to your phone. (The server software is already ActiveSync you have to set up an Internet account in included in your company Microsoft Exchange Server your phone. Ask your IT department or operator which 2003). settings to use for the Internet and Exchange ActiveSync To instal
2. Select Next. 6. The next screen recommends you turn off the calendar, contacts, and email synchronization 3. Enter the following information: categories of the Sony Ericsson PC Suite while User Name – the name you will use to connect to using Exchange ActiveSync. This is to avoid the Exchange account. It is usually the same as your duplication of synchronized items. Select Next. Windows login user name. 7. Choose how you would like to synchronize your Password – the password you will u
checks for new data, downloads new data, and finally Changing Exchange ActiveSync™ updates your phone. settings When the synchronization is complete the message Select Tools > ActiveSync to open the main ActiveSync “Direct Push Active” or “Last sync”, with a time stamp, application. appears. C ActiveSync TM TM Powered by DataV Powered by DataViiz z Synchronization settings You can have Exchange ActiveSync automatically push new information to and from your phone, you can select to synchro
Settings dialog ActiveSync log All Exchange ActiveSync settings are available from Select Tools > Exchange ActiveSync > ActiveSync > this tabbed dialog. Tap an arrow icon ( or ) to View log to view and manage the log. For advanced scroll the tab list. The tabs provide the following troubleshooting you can enable more detailed logging, settings: select Tools > Exchange ActiveSync > ActiveSync >Settings > Adv tab > mark the check box Verbose Server – specify your user name, your password, the
The figure below shows the main view in Messaging • Inbox – contains your received email messages. In Control panel, you can set how you will be notified with the Exchange ActiveSync mailbox: when a message is received. Messaging • Outbox – contains messages ready to be sent. • Drafts – contains messages that are not ready to be Call voicemail A sent. When you create a message, and exit the Create new message message before sending it, you will be asked if you Messages want to save it. If
2. On the Mail tab, under Signature, enter your signature text. ActiveSync To attach your electronic business card to all your A To: E messages B Subject: D 1. Open the ActiveSync account and select ActiveSync > Account settings. 2. On the Mail tab, mark Always attach your card. C To always reply with the sender's text intact 1. Open the ActiveSync account and select ActiveSync > Account settings. Send Cancel 2. On the Mail tab, mark Always reply with history. A. Address field. Select thi
from the current time of day and 24 hours prior to that Invitations time. If you receive an invitation to an appointment (meeting The size of email messages to be downloaded is set to 1 request) via an email message, you can accept, decline kB. If you find that your received messages are or give a tentative reply using your phone. Select constantly being truncated and you want to avoid the Accept, Decline or the menu option ActiveSync > delay of downloading the remainder, try increasing
Note: Categories associated with contacts in your PC Contacts Contacts application are synchronized as custom fields in the Contacts details in your phone. There is no With Exchange ActiveSync in your phone, you can use synchronization with your Contacts folders. your phone application Contacts as usual. Features such as speed dial, caller ID and message alerts are integrated Search options and Global Address List with Exchange ActiveSync. To find a contact, you can use the search options
2. Select ActiveSync menu > Settings. • Options for viewing meeting attendees, location, date and time. 3. Tap an arrow icon ( or ) to navigate to the • Support for online and offline work. Cont tab. See the User Guide for P990 for more information about 4. Select the option Reset Contacts Data. these features. 5. Select Ok. Meetings If you accept a meeting invitation (from your Exchange ActiveSync messaging account), an email message with your response will be sent to the meeting organiz
Note: On your phone, you can respond to a meeting Working offline invitation through the Exchange ActiveSync messaging application, but not invite to a meeting. You can use your phone for offline work, when no service is available. For example, you can still use your Option to reset Calendar data phone in flight mode to write and address email If you select the option Reset Calendar Data, all your messages to contacts that are available in your phone. Calendar information in the phone will
To insert a contact from the Global Address List in an Global Address List email address field (flip open) 1. Tap the To:, Cc: or Bcc: field, then tap to open a With Exchange ActiveSync in your phone, you can still menu of options. access your corporate Global Address List, while away 2. Select Global contact. from office. 3. Enter your search string. Contacts 4. Select Search. Contact Search 5. Mark the contact (or contacts) and select Done to B insert it (them) in the field. Peter 2. Ba
application has closed down due to errors. If you cannot Troubleshooting start the application again, try the following suggestions: • Turn your phone off, then turn it back on. If you get any errors or problems related to Exchange • Remove and reinsert the battery. ActiveSync, check the suggestions below for troubleshooting. If the problem persists, and you are sure that it is related to the Exchange ActiveSync client, it is recommended to reset all the data from the advanced settings in T
Check with your IT department which certificates and Password problems settings you must use. Check if Caps Lock is activated on your keyboard. Your Note: It is not recommended to enable direct push server account password is case sensitive. synchronization without having a matching set of root certificates on the server and the phone. SSL-related problems If you have enabled SSL and have connection or Technical support synchronization problems, perform the following If you need technical
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