Summary of the content on the page No. 1
BlackBerry Enterprise Server for
Microsoft Exchange
Version 4.1.4
Upgrade Guide
Summary of the content on the page No. 2
BlackBerry Enterprise Server Version 4.1.4 for Microsoft Exchange Upgrade Guide Last modified: 25 June 2007 Document ID: 12654300 Version 4 At the time of publication, this documentation is based on BlackBerry Enterprise Server Version 4.1.4 for Microsoft Exchange. Send us your comments on product documentation: https://www.blackberry.com/DocsFeedback. ©2007 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive p
Summary of the content on the page No. 3
warranty or guarantee whatsoever in relation to the Third-Party Information and RIM assumes no liability whatsoever in relation to the Third- Party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages. Research In Motion Limited Research In Motion UK Limited 295 Phillip Street Centrum House, 36 Station Road Waterloo, ON N2L 3W8 Egham, Surrey TW20 9LF Canada United Kingdom Published in Canada
Summary of the content on the page No. 4
Summary of the content on the page No. 5
Contents 1 Planning to upgrade your BlackBerry environment.......................................................................................9 Upgrading to BlackBerry Enterprise Server Version 4.1.4.......................................................................... 9 Confirm the version from which you are upgrading ............................................................................ 9 Changes to the BlackBerry Enterprise Server Version 3.5.2 and earlier environment............
Summary of the content on the page No. 6
Checklist: BlackBerry MDS Connection Service system requirements...........................................29 Checklist: BlackBerry Collaboration Service system requirements.................................................30 3 Preparing your BlackBerry Enterprise Server environment for upgrade...................................................31 Preparing to upgrade from BlackBerry Enterprise Server Version 3.5.2 and earlier.............................31 Migrate BlackBerry Enterprise Server inf
Summary of the content on the page No. 7
Checklist: Confirm the installation requirements on the new computer ...............................................49 Install the BlackBerry Enterprise Server Version 4.1.4 on a new computer...........................................50 Migrate the user accounts.............................................................................................................................50 Stop the old BlackBerry Enterprise Server.....................................................................
Summary of the content on the page No. 8
Add the BlackBerry Device Software to the network drive...............................................................64 Create a software configuration ...........................................................................................................64 Assign a software configuration to a user (optional).........................................................................65 Upgrade the BlackBerry Device Software ......................................................................
Summary of the content on the page No. 9
1 Planning to upgrade your BlackBerry environment Upgrading to BlackBerry Enterprise Server Version 4.1.4 Choosing a BlackBerry Enterprise Server upgrade option Upgrading to BlackBerry Device Software Version 4.1 and later Choosing a BlackBerry Device Software upgrade option Additional upgrade resources Upgrading to BlackBerry Enterprise Server Version 4.1.4 When you upgrade to BlackBerry® Enterprise Server Version 4.1.4, the changes to your BlackBerry environment depend on the version from wh
Summary of the content on the page No. 10
BlackBerry Enterprise Server for Microsoft Exchange Upgrade Guide Changes to the BlackBerry Enterprise Server Version 3.6 environment When you upgrade from BlackBerry Enterprise Server Version 3.6, the following changes occur: • updates to the BlackBerry Enterprise Server software • consolidation of BlackBerry Enterprise Server instances • creation of a new schema for the BlackBerry Configuration Database • migration of user accounts to the new schema You can preview the user account migration
Summary of the content on the page No. 11
1: Planning to upgrade your BlackBerry environment Choosing a BlackBerry Enterprise Server upgrade option Upgrade option Description Advantages Disadvantages User impact Upgrade the BlackBerry The in-place upgrade •you do not require • you cannot remove • BlackBerry devices Enterprise Server using an process installs BlackBerry additional computers BlackBerry Enterprise running BlackBerry® in-place process. Enterprise Server Version to perform this Server Version 4.1.4 Device Software 4.1.4 o
Summary of the content on the page No. 12
BlackBerry Enterprise Server for Microsoft Exchange Upgrade Guide Upgrade option Description Advantages Disadvantages User impact Upgrade the BlackBerry The cutover upgrade • you can add user • you require one extra • BlackBerry devices Enterprise Server using a process installs BlackBerry accounts back to the computer running BlackBerry cutover process. Enterprise Server Version old BlackBerry Device Software • if you upgrade from a 4.1.4 on a new computer Enterprise Server if Version 4.0
Summary of the content on the page No. 13
1: Planning to upgrade your BlackBerry environment Upgrading to BlackBerry Device Software Version 4.1 and later When you upgrade the BlackBerry Enterprise Server you might also want to upgrade the BlackBerry Device Software so that users can use the BlackBerry Enterprise Server Version 4.1.4 features. You are not required to upgrade the BlackBerry Device Software. The BlackBerry Enterprise Server Version 4.1.4 supports BlackBerry devices that are running BlackBerry Device Software Version 4.
Summary of the content on the page No. 14
BlackBerry Enterprise Server for Microsoft Exchange Upgrade Guide Upgrade option Description Advantages Disadvantages User impact Upgrade the BlackBerry This upgrade process uses • you can monitor the • you cannot force users • users must bring their Device Software at a software configurations to BlackBerry Device to upgrade their BlackBerry devices to central computer or kiosk. help control the Software upgrade BlackBerry Device an administrator to BlackBerry Device process at the Software
Summary of the content on the page No. 15
1: Planning to upgrade your BlackBerry environment Additional upgrade resources The following upgrade options might apply to your BlackBerry environment. Use the resources listed in the following table to plan and perform the upgrade. Upgrade option Description Resource Move the BlackBerry You must upgrade from Microsoft® SQL Visit www.blackberry.com/knowledgecenterpublic to read Configuration Database to a Server™ Database Engine (MSDE) Version 7 article KB-03112 for more information. differe
Summary of the content on the page No. 16
BlackBerry Enterprise Server for Microsoft Exchange Upgrade Guide 16
Summary of the content on the page No. 17
2 System requirements Hardware requirements System requirements for the BlackBerry Enterprise Server System requirements for your corporate environment System requirements for remote components Hardware requirements Visit www.blackberry.com/knowledgecenterpublic to read the BlackBerry Enterprise Server Version 4.1 for Microsoft Exchange Server Capacity Calculator and the BlackBerry Enterprise Server Version 4.1 for Microsoft Exchange Performance Benchmarking for more information about calculat
Summary of the content on the page No. 18
BlackBerry Enterprise Server for Microsoft Exchange Upgrade GuideUpgrade Guide Checklist: Operating system requirements Note: You must install the most current service pack for each Microsoft product. Considerations Install one of the following operating systems on the computer on which you plan to install the BlackBerry Enterprise Server: • Microsoft® Windows® 2000 Service Pack (SP) 4 (Server or Advanced Server editions) • Microsoft® Windows Server® 2003 (SP1 is required for Microsoft Wind
Summary of the content on the page No. 19
2: System requirements Checklist: Messaging and collaboration server software requirements Warning: Do not install Microsoft® Outlook® on the same computer as the BlackBerry Enterprise Server. Visit www.support.microsoft.com/kb/266418 for more information. Considerations Install one of the following Microsoft Exchange administration tools on the computer on which you plan to install the BlackBerry Enterprise Server: • Microsoft Exchange Version 5.5 Administrator • Microsoft Exchange 2000 Syst
Summary of the content on the page No. 20
BlackBerry Enterprise Server for Microsoft Exchange Upgrade GuideUpgrade Guide Checklist: Multilanguage support requirements Considerations Set your language preferences in Microsoft® Internet Explorer® to display encoded web pages correctly. Checklist: Virtual machine support requirements Considerations Install VMware® ESX Server Version 2.5.2 on the computer on which you plan to install the BlackBerry Enterprise Server. Checklist: Additional software requirements Considerations If you run
