SSI America Tropos(TM) SuperSearch 2.4.0.000 user manual

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TM
TROPOS
INSTALLING TROPOS
SUPERSEARCH
MANUAL No. INST_TROPOS_SUPERSEARCH
Issue 1, October 2002
(Package Software Release 2.4.0.000)








SSI
Hampshire International Business Park
Crockford Lane, Chineham
BASINGSTOKE
Hampshire RG24 8WH

PRINTED IN ENGLAND

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TROPOS INSTALLING TROPOS SUPERSEARCH COPYRIGHT NOTICE Copyright , 2002 by STRATEGIC SYSTEMS INTERNATIONAL LIMITED All rights reserved. This document is supplied on the strict understanding that it is not to be copied or supplied in part or in whole to third parties without the prior written consent of: SSI Hampshire International Business Park Crockford Lane, Chineham Basingstoke Hampshire RG24 8WH Telephone: (01256) 685200 FAX No: (01256) 685201 TRADEMARKS ™ The

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TROPOS INSTALLING TROPOS SUPERSEARCH CONTENTS 1. INTRODUCTION ......................................................................................................................................................... 4 1.1 APPLICABILITY.................................................................................................................................................. 4 2. TROPOS SUPERSEARCH INSTALLATION.......................................................................

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TROPOS INSTALLING TROPOS SUPERSEARCH 1. INTRODUCTION Installation of TROPOS SuperSearch is carried out using an `Installation Kit' which consists of an installation program and a set of instructions. This kit is described in this Installation Manual. Essentially, this manual covers the following types of situation: 1. Installation of TROPOS SuperSearch prerequisites. 2. The installation of the TROPOS SuperSearch software onto a new machine. 3. Removal of the TROPOS SuperSearch softwa

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TROPOS INSTALLING TROPOS SUPERSEARCH 2. TROPOS SUPERSEARCH INSTALLATION This Section describes the process of installing TROPOS SuperSearch onto a Windows system. TROPOS SuperSearch is supported on Windows NT Server SP6 and Windows 2000 Server. 2.1 SEQUENCE OF EVENTS The sequence of events during an installation is as follows: 1. Log in to Windows. 2. Install the prerequisite software. 3. Install the TROPOS SuperSearch software. 2.2 PREREQUISITES 2.2.1 TROPOS Web Server The softwa

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TROPOS INSTALLING TROPOS SUPERSEARCH • The system may request a reboot partway through the installation process. When the machine has restarted, log in as the same user and the installation program will resume automatically. Click on “Next” (twice) to continue with the installation. • When installation has completed, click on “Finish”. INST_TROPOS_QUERYBUILDER Issue 1 Page 6 of 8

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TROPOS INSTALLING TROPOS SUPERSEARCH 3. UPGRADING TROPOS SUPERSEARCH 3.1 INTRODUCTION This section of the manual describes the procedures used to upgrade an TROPOS SuperSearch installation. 3.2 INSTALLATION The TROPOS SuperSearch installation program will automatically upgrade any previous installation of the software. Follow the instructions in section 2.3.2. INST_TROPOS_QUERYBUILDER Issue 1 Page 7 of 8

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TROPOS INSTALLING TROPOS SUPERSEARCH 4. ERROR RECOVERY 4.1 DEINSTALLING TROPOS SUPERSEARCH This section describes the procedure for completely removing an entire installation of TROPOS SuperSearch. • Log in to Windows as a user with administrative rights. • From the Windows control panel, run the “Add/Remove programs” applet. • Select the name of the software to be removed, and then click on “Remove…” (“Add/Remove…” on Windows NT). • On the “Application Maintenance” dialog, select “R