Brother PT-1290 user manual

User manual for the device Brother PT-1290

Device: Brother PT-1290
Category: Uncategorized
Manufacturer: Brother
Size: 6.49 MB
Added : 7/25/2023
Number of pages: 3
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Brother PT-1290 Guide - Online PDF
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Brother PT-1290 - Support and Troubleshooting

How do I reset my P-Touch Brother label maker?

To reset your P-Touch Brother label maker, you can follow these steps:
1. Ensure the label maker is turned on and remove any tape cassettes from the machine.
. Press and hold down the "Power" button until the machine turns off.
3. While holding down the "Power" button, plug in the power cord to turn the machine back on.
4. Continue holding the "Power" button for about 5 seconds until the machine beeps and displays "Factory Reset" on the screen.
5. Release the "Power" button and wait for the machine to reset.
6. Once the reset is complete, the label maker will power back on and display the default settings.
7. You may need to go through the initial setup process again, which involves setting the language, date/time, and any other required settings.
Note that performing a factory reset will erase any saved settings and data on the label maker, so be sure to back up any important information or settings before doing a reset.

Why is my P-Touch label maker not printing?

There could be several reasons why your Brother P-Touch PT-1290 label maker is not printing. Here are some troubleshooting steps you can try:
1. Check the power: Make sure that the label maker is properly powered on. Ensure that the batteries are not drained or the power adapter is correctly plugged in.
2. Verify the label cassette: Ensure that the label cassette is correctly installed in the label maker. Make sure the cassette is placed securely and in the proper direction.
3. Check for label jam: Open the label maker and inspect the feeding mechanism for any jammed labels. If you find any, carefully remove them and make sure the remaining labels are properly aligned.
4. Clean the print head: Over time, the print head may accumulate debris, affecting the print quality. Use a soft, lint-free cloth or cleaning pen (included with some label makers) to clean the print head. Follow the instructions provided in the user manual.
5. Adjust print settings: Check the print settings on the label maker. Make sure the desired font, size, style, and other settings are selected. If necessary, adjust the settings to your preference.
6. Replace the tape: If the label maker is loaded with an old or empty label cassette, it may not print. Replace the tape cassette with a new or fully loaded one.
7. Reset the label maker: If none of the above steps worked, you can try resetting the label maker to its default settings. Refer to the user manual for instructions on how to perform a factory reset.
If you have tried all of the above steps and your Brother P-Touch PT-1290 label maker still does not print, it may be a technical issue. In that case, it is recommended to contact Brother customer support or take the device to an authorized service center for further assistance.
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