DeLonghi NESPRESSO-CITIZ-EN-267 user manual

You can use white vinegar as a natural descaling solution. Here is a step-by-step guide:
Items Needed:
1. White Vinegar
. 1 liter of water
3. Soft cloth
Steps:
1. Remove all capsules and capsule container: Eject any capsules into the container and remove it from the machine.

. Prepare descaling solution: Fill half of the water tank with white vinegar.
3. Add water: Fill the rest of the water tank with 1 liter of water.

4. Descale your machine: Place a container capable of holding up to 1 liter of liquid under the coffee outlet. Turn your machine on and press the "Lungo" button. Repeat this process until the water tank is empty.
5. Let it sit: After descaling with vinegar, let the machine sit for 15 to 20 minutes, allowing the vinegar to break down any remaining scale.
6. Rinse: Rinse out the water tank and coffee outlet. Fill the water tank with fresh, clean water and press the "Lungo" button to rinse the machine. Repeat until the water tank is empty.
7. Clean outer parts: Use a soft damp cloth to wipe down the outer parts of your machine.
Make sure to descale your Nespresso machine every three months or so to keep it in good condition. Please note that white vinegar will not clean as thoroughly as a descaler, but it's enough for regular maintenance.
Additionally, keep in mind that the use of vinegar could void the warranty. Therefore, make sure to verify this information first with the manufacturer or consult the machine’s service manual to make sure vinegar is safe to use.

There could be several reasons why your Nespresso Citiz machine is not working. Here are a few possible causes and troubleshooting steps you can take:
1. No Power: Ensure that the machine is plugged in and the power switch is turned on. Check if there is an issue with the power outlet or the cord itself.
2. Water Reservoir: Make sure the water reservoir is properly filled with fresh water and correctly attached to the machine. Ensure that the water level is above the minimum fill line.
3. Priming: If you recently descaled the machine or it has been unused for a while, it may need priming. This involves running water through the machine without a capsule to remove any air bubbles. Refer to the user manual for priming instructions.
4. Capsule Compatibility: Ensure that you are using Nespresso-compatible capsules. Other brands or incompatible capsules may not work with the machine.
5. Blocked Nozzle: If the machine is turning on but not dispensing coffee, the nozzle might be blocked. Remove the capsules and clean the nozzle using a small brush or toothpick.
6. Descaling: If your machine hasn't been descaled in a while, it may not be working properly. Follow the descaling instructions provided with the machine to clean any limescale buildup.
7. Technical Issues: If none of the above solutions work, there might be a technical issue with your machine. Contact Nespresso customer support for assistance or servicing options.
Remember to consult your machine's user manual for specific troubleshooting steps or contact Nespresso customer support for more detailed assistance.

There could be several reasons why your Delonghi Nespresso Citiz EN-267 coffee machine is not working. Some possible causes are:
1. Power issue: Make sure the machine is properly plugged in and the power switch is turned on. Also, check if the power outlet is working.
2. Water tank empty: If the water tank is empty or not properly inserted, the machine will not work. Ensure the water tank is filled with clean water and securely placed in its position.
3. Blocked water system: Over time, mineral deposits or coffee grounds can accumulate and block the water system. Try descaling the machine using a descaling solution recommended by the manufacturer.
4. Coffee capsule not inserted correctly: Ensure that the coffee capsule is properly inserted and aligned according to the machine's instructions.
5. Machine needs to be cleaned: A dirty machine can cause malfunctions. Clean the machine regularly, following the manufacturer's instructions.
6. Technical malfunction: If none of the above solutions work, there might be a technical issue with the machine. In such cases, it's best to contact the Nespresso customer support or the retailer from which you purchased the machine for assistance or possible repairs.