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Operating Guide
Digital Mailing System
Models
DM225 and DM300
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Contents ABOUT THIS GUIDE These instructions assume that your Digital Mailing System has already been installed by yourself, using the Quick Install Guide supplied. Used after initial installation, this Guide will act as a ‘refresher’ and provide additional information on operating techniques. Later, it will act as a reference when you wish to perform an operation which is only carried out occasionally (such as changing the meter setup etc.). 1. INTRODUCTION Gives basic details of your new syst
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Contents 3. CONFIGURING YOUR SYSTEM Shows you how to setup the system to suit your own mailing operation… The Options Key … … … … … … … … … … … … … … … … … … … … … … … 3-1 Navigating the Menus … … … … … … … … … … … … … … … … … … … … … 3-1 The Menu Structure … … … … … … … … … … … … … … … … … … … … … 3-3 Menu Options: Postage Mode … … … … … … … … … … … … … … … … … … … … … … 3-4 Seal Only … … … … … … … … … … … … … … … … … … … … … … … … 3-4 Ink Functions … … … … … … … … … … … … … … … … … … … … … …
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Contents Accounting Setup … … … … … … … … … … … … … … … … … … … 3-19 Enable/Disable Account … … … … … … … … … … … … … … … 3-20 Create Account … … … … … … … … … … … … … … … … … … 3-21 Delete Account … … … … … … … … … … … … … … … … … … 3-22 Change Account … … … … … … … … … … … … … … … … … … 3-22 Clear All Accounts … … … … … … … … … … … … … … … … … 3-23 Enable Passwords … … … … … … … … … … … … … … … … … 3-23 Enable Clear Individual Accounts … … … … … … … … … … … … 3-24 Meter Graphics … … … … … … …
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Contents 6. PROBLEMS? Tells you what to do if things go wrong… Getting Help … … … … … … … … … … … … … … … … … … … … … … … … 6-1 Power Problems … … … … … … … … … … … … … … … … … … … … … … … 6-2 Envelope Feeding Problems … … … … … … … … … … … … … … … … … … … 6-2 Tape Feeding Problems … … … … … … … … … … … … … … … … … … … … 6-3 Printing Problems … … … … … … … … … … … … … … … … … … … … … … 6-4 Display Problems … … … … … … … … … … … … … … … … … … … … … … 6-4 Moistening Problems … … … … … … … … … … …
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Introduction 1. INTRODUCTION About your new system Your new DM225/DM300 is a full-featured, programmable postage system that lets you tailor its operation to your own unique requirements. Your system comprises of a Postage Meter, which holds your postage and accounting information and a Mailing Machine which transports and prints your envelopes/tapes with postage. The DM300 system uses the Model F9MM Mailing Machine which offers a postage tape facility and envelope moistening. The DM225 system
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Introduction Safety and Compliance Mains Connection In most countries your system is supplied with a moulded mains lead and plug. In other countries, or if the supplied lead is not used, the following information applies: 1. An approved mains lead for the country concerned must be used. 2. As the colours of the wires in the mains lead of this equipment may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows: - The wire which is coloured green and
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Introduction General To comply with health and safety standards, operators must observe all local standard safety precautions relating to the operation of office equipment. In particular DO NOT remove covers from the machine. Keep fingers, long hair, jewellery and loose clothing away from moving parts at all times. In order to comply with Post Office regulations, DO NOT tamper in any way with Post Office seals. Compliance This is a Class A product. In a domestic environment this product may caus
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Introduction Machine Identification 3 1 2 13 12 4 11 10 5 6 9 8 7 1-4
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Introduction 1. Postage Meter Stores and controls your postage. You can remove the Postage Meter from the Mailing Machine if you need to. 2. Card Slot This slot accepts ‘smartcards’ which can contain new or updated Town Circle and/or Ad (slogan) information. 3. Stacker Finished mailpieces are neatly stacked here. 4. Front Access Open to allow access to the print head. The Postage Meter Cover has to be removed before this cover will open. The cover must be closed before the Mailing Machine will o
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Introduction 4. Normal Preset Press to return to the meter settings you use most often. 5. Custom Presets Press to select from a list of up to 10 custom meter settings. Each preset can include a name, a postage value, an ad, and an account number. 6. Date/Ad/Insc. Press to change the date or choose the ad you want to print. 7. Account Press to see and select from a list of accounts. The meter charges the postage used to the account you select and stores the information for report printing. The m
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Introduction 1 2 3 4 1. Phone Socket Plug an analogue telephone line into this socket. This allows you to add postage automatically using the one-button refill facility (see Chapter 4). 2. Rear Cover Open this cover to replace the Ink Cartridge (see Chapter 5). 3. Communications This is used to connect your system to an external device Port like a Pitney Bowes ‘N’ Series electronic postal scale or a printer. This is a standard RS-232 serial port. 4. Power Inlet Plug the power cord in here. Make
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Operation 2. OPERATION About this Chapter This chapter explains how to perform the functions you’ll use most often. It assumes you’ve installed the equipment correctly and set it up the way you want. If you haven’t yet set up your system, or you’d like to change one or more setup options, follow the instructions in Chapter 3. Operating Checklist Before operating the system, check the following: • Make sure the Postage Meter is correctly fitted to the Mailing Machine (see page 4-6). • Make sur
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Operation Sleep Mode ® Your DM225/DM300 is ENERGY STAR Compliant. It automatically enters a low power (“sleep”) mode after 10 minutes of inactivity. This saves energy costs and helps preserve the environment. When the system enters the sleep mode, the display goes blank and the LED switches from green to orange. Press any key to wake the system. The system will revert to the normal preset settings and will ‘lock’ itself if the Meter Lock function is in use. Ready Screen Your meter is ready to
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Operation Checking/Setting the Date The Ready Screen will show the date that is set to print on your mail (today’s date). If you wish, you can advance the date: Advancing the Date 1. Press the Date/Ad/Insc key. 2. Press 1 (Date). 3. Press 1 (Advance Date). 4. Press the Date/Ad/Insc key to advance the date one day at a time or key in the number of days you want to advance the date by. NOTE: You can’t advance the mail submission date by more than 30 days. The meter will display an error message
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Operation Selecting an Account £0.27 Date: 01.01.00 If you’re using the meter’s accounting Ad: None feature, you will have to select an account Acct: None before you can print postage. The meter prompts “No Account Selected” as shown No Account Selected in the example: If you know the number of the Account you want… Simply key in the Account number, then press the Account key. or, if you don’t know the number of the Account you want… 1. Press the Account key to see a list of accounts. If your m
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Operation A short-cut to enter whole pound values is to enter the value in pounds followed by the decimal point. Enter For example, £11.00 can be entered: 1 1 . NOTE: If ‘High Value’ displays, you have entered a large postage value. The meter checks if you want to continue. Press yes to accept the value. To change the postage value you keyed in, press Clear (CE/C) and re-enter the value you want. Selecting the Normal Preset 1. At the Ready Screen, press the Normal Preset key. 2. The display show
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