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HP G4 Notebook PC
Maintenance and Service Guide
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© Copyright 2011 Hewlett-Packard Development Company, L.P. AMD, the AMD Arrow logo, Athlon, Phenom, Sempron, Turion, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Celeron, Core, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of it
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during
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iv Safety warning notice
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Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ................................................................................................................ 9 Display .................................................................................................................................................. 9 Top .......
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Electrostatic discharge damage ........................................................................ 42 Packaging and transporting guidelines ............................................. 44 Component replacement procedures ................................................................................................. 46 Service tag ......................................................................................................................... 46 Computer feet .....................
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14.0-inch, display specifications ....................................................................................................... 102 Hard drive specifications .................................................................................................................. 103 Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive specifications ....................................... 104 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications ............................... 1
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viii
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1 Product description Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Product Name HP G4 Notebook PC √√ Processors AMD® Fusion E-450 1.65-GHz processor √ (dual core, 18 W) AMD Fusion E-350 1.60-GHz processor √ (dual core, 18 W) AMD A8-3520M 2.50-GHz processor (1.6-GHz FSB, √ 4.0-MB L2 cache, quad core, 35 W) AMD A8-3500M 2.40-GHz processor (1.5-GHz FSB, √ 4.0-MB L2 cache, quad core, 35 W) AMD A6-3420M 2.40-GHz processor
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Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor AMD Phenom II N660 3.00-GHz processor (2.0- √ MB L2 cache, 1333-MHz, 3.6GT/sec, dual core, 35 W) AMD Phenom II P960 1.80-GHz processor (2.0- √ MB L2 cache, 1066-MHz, 3.6GT/sec, quad core, 25 W) AMD Phenom II P860 2.00-GHz processor (1.5- √ MB L2 cache, 1333-MHz, 3.6GT/sec, triple core, 25 W) AMD Phenom II P650 2.60-GHz processor (2.0- √ MB L2 cache, 1066-MHz, 3.6GT/sec, tr
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Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Intel Pentium B970 2.30-GHz processor (2.0- √ MB L3 cache, dual core, 35 W) Intel Pentium B960 TJ85 2.20-GHz processor (2.0- √ MB L3 cache, dual core, 35 W) Intel Pentium B950 TJ85 2.10-GHz processor (2.0- √ MB L3 cache, dual core, 35 W) Intel Pentium B940 TJ85 2.00-GHz processor (2.0- √ MB L3 cache, dual core, 35 W) Intel Pentium P6200 2.13-GHz processor (3.0- √ MB L3 cache,
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Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Switchable discrete graphics: √ ● AMD Radeon HD7450M with 1024-MB of dedicated video memory (128 MB×16 DDR3 @ 900 MHz × 4 modules); support for Blu-ray and/or HD-DVD playback with HD decode AMD Radeon HD6470M with 1024-MB of dedicated video memory (128 MB×16 DDR3 @ 900 MHz × 4 modules); support for Blu-ray and/or HD-DVD playback with HD decode ● AMD Radeon HD6470M with 512-MB of
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Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Panel 14.0-in, high-definition (HD), light-emitting diode (LED), √√ SVA BrightView (1366×768) display; typical brightness: 200 nits All display assemblies include 2 wireless local area network (WLAN) antenna cables Supports 16:9 wide aspect ratio Lighted logo on top bezel Memory 2 customer-accessible/upgradable memory module √√ slots Supports dual-channel memory √√ Supports up t
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Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Supports Blu-ray ROM DVD±R/RW Super Multi Double- √√ Layer Drive Supports DVD±RW and CD-RW Super Multi Double- √√ Layer Combo Drive Supports zero-power optical drive √ Audio and video One digital microphone √√ HD audio √√ Supports SRS Premium Sound √√ 2 Pavilion-branded Altec Lansing speakers √√ Low-light HD VGA webcam (fixed, no tilt) with √√ activity LED, 640×480 by 24 fr
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Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Ports ● 3-pin AC power √√ ● Audio-in (mono microphone) ● Audio-out (stereo headphone) ● HDMI version 1.4 supporting up to 1080p, 1920×1200 @ 60Hz and 1920×1200 @ 60Hz in DVI mode ● RJ-45 (Ethernet, includes link and activity lights) ● USB 2.0 (3 ports) ● VGA (Dsub 15 pin) supporting: ◦ 2048×1536 external resolution @ 85Hz (on computer models equipped with an AMD Athlon, Phenom, Tu
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Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Operating system Preinstalled: √ ● Windows 7 Home Basic 64-bit ● Windows 7 Home Premium 64-bit ● Windows 7 Starter (32-bit; only with 500 GB and smaller hard drives, 2 GB and less of system memory, Intel Pentium P6200 processor, AMD V- series or Athlon II processor, cannot support switchable graphics) ● FreeDOS ● Windows 7 Home Basic 64-bit √ ● Windows 7 Home Premium 64-bit ● Wi
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2 External component identification Display Item Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with WLAN devices. (2) Webcam light On: The webcam is in use. (3) Webcam Records video and captures still photographs. To use the webcam, select Start > All Programs > CyberLink YouCam > CyberLink YouCam. (4) Internal microphone Records sound. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediat
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Top Button Component Description Power button* ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibernation. If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds
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Keys Item Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Displays system information when pressed in combination with the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Displays a shortcut menu for items beneath the pointer. (5) Action keys Execute frequently used system functions. Top 11
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Lights Item Component Description (1) TouchPad light ● Off: The TouchPad is on. ● Amber: The TouchPad is off. (2) Caps lock light ● White: Caps lock is on. ● Off: Caps lock is off. (3) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (4) Wireless light ● White: An integrated wireless device, such as a WLAN device and/or a Bluetooth device, is on. ● Amber: All wireless devices are off. 12 Chapter 2 Exter
