Summary of the content on the page No. 1
Packard Bell EasyNote TK11BZ/TK13BZ
SERVICEGUIDE
Summary of the content on the page No. 2
Revision History Refer to the following table for the updates made to this Packard Bell EasyNote TK11BZ/TK13BZ service guide. Date Chapter Updates Service guide files and updates are available on the ACER/CSD Website. For more information, go to http://csd.acer.com.tw.The information in this guide is subject to change without notice. Copyright Copyright © 2010 by Packard Bell Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in
Summary of the content on the page No. 3
The following typographical conventions are used in this document: Book titles, directory names, file names, path names, and program/process names are shown in italics. Example: the DRS5 User's Guide /usr/local/bin/fd the /TPH15spool_M program Computer output (text that represents information displayed on a computer screen, such as menus, prompts, responses to input, and error messages) are shown in constant width. Example: [01] The server has been stopped User input (text that represent
Summary of the content on the page No. 4
iv
Summary of the content on the page No. 5
CHAPTER 1 Hardware Specifications Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Operating System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5 Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5 System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5 Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Summary of the content on the page No. 6
Hard Disk Drive (AVL components) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29 Hard Disk Drive (AVL components) (Continued) . . . . . . . . . . . . . . . . . . . . . 1-30 Super-Multi Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31 LED 15.6”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-32 LCD Inverter (not available with this model) . . . . . . . . . . . . . . . . .
Summary of the content on the page No. 7
CHAPTER 3 Machine Maintenance Procedures Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Recommended Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Maintenance Flowchart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Summary of the content on the page No. 8
Fan Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-35 Heatsink Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-36 Heatsink Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-37 LCD (Liquid Crystal Display) Module Removal . . . . . . . . . . . .3-39 LCD Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-40 DC-IN Cable Removal . . . . . . . . . . . . . . . . . . . . . . . .
Summary of the content on the page No. 9
CHAPTER 5 Jumper and Connector Locations Mainboard Jumper and Connector Locations . . . . . . . . . . . . . . 5-3 USB Board Jumper and Connector Locations. . . . . . . . . . . . . . . 5-5 Power Board Jumper and Connector Locations. . . . . . . . . . . . . 5-6 Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . 5-7 Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-7 Clear CMOS Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Summary of the content on the page No. 10
x
Summary of the content on the page No. 11
CHAPTER 1 Hardware Specifications
Summary of the content on the page No. 12
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Operating System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5 Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5 System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5 Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5 Audio Subsystem . . . . . .
Summary of the content on the page No. 13
LCD Inverter (not available with this model) . . . . . . . . . . . . . . . . . . . . . . . . 1-32 Display Supported Resolution (LCD Supported Resolution) . . . . . . . . . . . . 1-33 Display Supported Resolution (GPU Supported Resolution). . . . . . . . . . . . 1-33 Mini Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-35 3G Card (not available in this model). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-35 Audio Codec an
Summary of the content on the page No. 14
1-4
Summary of the content on the page No. 15
Hardware Specifications and Configurations Features 0 The following is a summary of the computer’s many features: Operating System 0 Genuine Windows® 7 Home Premium 64-bit Genuine Windows® 7 Home Basic 64-bit Genuine Windows® 7 Starter Platform 0 AMD E-Series processor E-350 (512 KB / 1 MB L2 cache, 1.60 GHz, DDR3 1066 MHz, 18 W) AMD A50M Fusion™ Controller Hub System Memory 0 Dual-channel DDR3 SDRAM support: Up to 4 GB of DDR3 system memory, upgradable to 8 GB using two soDIMM modules
Summary of the content on the page No. 16
Graphics 0 ATI Radeon™ HD 6310 Graphics with 256 MB of dedicated system memory, supporting Unified Video Decoder 3 (UVD3), OpenCL® 1.1, Open GL 3.1, OpenEXR High Dynamic-Range (HDR) technology, Shader Model 5.0, Microsoft® DirectX® 11 Dual independent display support 16.7 million colors External resolution / refresh rates: VGA port up to 2560 x 1600: 60 Hz HDMI® port up to 1920 x 1080: 60 Hz MPEG-2/DVD decoding VC-1 and H.264 (AVC) decoding MPEG-4 Part 2 DivX® and Xvid decoding HDMI
Summary of the content on the page No. 17
WPAN: Bluetooth® 3.0+HS LAN: Gigabit Ethernet, Wake-on-LAN ready Dimension and Weight 0 381 (W) x 253 (D) x 31/34.14 (H) mm (15 x 9.96 x 1.22/1.34 inches) 2.6 kg (5.72 lbs.) with 6-cell battery pack Power Adapter and Battery 0 ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving modes Power adapter 3-pin 65 W AC adapter: 95 (W) x 50 (D) x 25.4 (H) mm (3.74 x 1.96 x 1 inches) 216 g (0.47 lbs.) with 180 cm DC cable Battery 48 Wh 4400 mAh 6-cell Li-ion sta
Summary of the content on the page No. 18
Optional Items 0 1/2/4 GB DDR3 1066 MHz soDIMM module 4400 mAh 6-cell Li-ion battery pack 3-pin 65 W AC adapter Warranty 0 One-year International Travelers Warranty (ITW) Software 0 Productivity Packard Bell MyBackup Solution Packard Bell Power Management Packard Bell Recovery Management Packard Bell Social Networks Adobe® Flash® Player 10.1 Adobe® Reader® 9.1 Bing Bar™ Microsoft® Office 2010 preloaded (purchase a product key to activate) Microsoft® Office Starter 2010 Security Nor
Summary of the content on the page No. 19
Environment 0 Temperature: Operating: 5°C to 35°C Non-operating: -20°C to 65°C Humidity (non-condensing): Operating: 20% to 80% Non-operating: 20% to 80% Hardware Specifications and Configurations 1-9
Summary of the content on the page No. 20
Notebook Tour 0 Top View 0 1 2 3 4 11 5 6 7 8 910 Figure 1-1. Top View Table 1-1. Top View # Icon Item Description 1 Webcam Web camera for video communication (for selected models). 2 Microphone Internal microphone for recording sound. 1-10 Hardware Specifications and Configurations
