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Dell™ Photo All-in-One Printer 962
Owner’s Manual
Look Inside For:
• Ordering Supplies
Getting Started
Using Your Printer
Understanding the Software
Maintenance and Troubleshooting
www.dell.com/supplies | support.dell.com
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Ordering Ink Cartridges and Supplies Your Dell™ Photo All-In-One Printer 962 includes software installed to detect the ink levels in the printer. During a print job, a screen appears on your computer to warn you of low ink levels. You can order ink online at www.dell.com/supplies or by phone. United States 877-INK-2YOU Netherlands 020 - 674 4881 Algeria Contact your local distributor Norway 231622 64 Argentina Contact your local distributor Oman Contact your local distributor Austria 08 20 - 2
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Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your printer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Information in this document is subject to change without notice. © 2004 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written per
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www.dell.com/supplies | support.dell.com
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Contents 1 Getting Started Understanding the Printer Parts . . . . . . . . . . . . . . . . . . 11 Accessing Your User’s Guide . . . . . . . . . . . . . . . . . . . . 14 Setting Up Your Printer . . . . . . . . . . . . . . . . . . . . . . 14 Understanding the Operator Panel . . . . . . . . . . . . . . . . . 15 Installing the Operator Panel . . . . . . . . . . . . . . . . . . 15 Using the Operator Panel . . . . . . . . . . . . . . . . . . . . 15 Operator Panel Menus . . . . . . . . . . . . . . . .
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Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 . . . . . . . . . 43 Copying Documents Using the Operator Panel Copying Documents Using Your Computer . . . . . . . . . . . 43 Copying Photos Using the Operator Panel . . . . . . . . . . . 44 Copying Photos Using Your Computer . . . . . . . . . . . . . 44 Collating Copies Using the Operator Panel . . . . . . . . . . . 45 Changing Copy Settings . . . . . . . . . . . . . . . . . . . . 45 Scanning . . . . . . . . . . . .
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Using Printing Preferences . . . . . . . . . . . . . . . . . . . . . 69 . . . . . . . . . . . . . . . . . . . . 70 Printing Preferences Tabs Using Dell Picture Studio v2.0 . . . . . . . . . . . . . . . . . . . 70 4 Ink Cartridge Maintenance Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . 71 Aligning Ink Cartridges. . . . . . . . . . . . . . . . . . . . . . . 74 Cleaning the Ink Cartridge Nozzles . . . . . . . . . . . . . . . . 75 5 Troubleshooting Setup Problems . . . . . .
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7 Appendix U.S. Terms and Conditions of Sale . . . . . . . . . . . . . . . . 107 Limited Warranties and Return Policy . . . . . . . . . . . . . . 110 Limited Warranty for Dell-Branded Hardware Products (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Total Satisfaction Return Policy (U.S. Only) . . . . . . . . . . 113 Dell Inc. Ink and Toner Cartridges Limited Warranties . . . . . 114 Dell Software License Agreement . . . . . . . . . . . . . . . . . 114 Regulatory Notices .
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CAUTION: SAFETY INSTRUCTIONS Use the following safety guidelines to help ensure your own personal safety and to help protect your printer and working environment from potential damage. Use only the power cable provided with this product or the manufacturer’s authorized replacement power cable. Connect the power cable to an electrical outlet that is near the product and easily accessible. Refer service or repairs, other than those described in the user documentation, to a professional
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10 CAUTION: SAFETY INSTRUCTIONS www.dell.com | support.dell.com
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1 Getting Started Understanding the Printer Parts 1 5 2 6 3 7 4 8 Number: Part: Description: 1 Automatic Document Scan, copy, or fax multiple page documents and/or legal Feeder (ADF) sized documents. 2 Operator panel Panel on the printer you use to control copying, scanning, faxing, and printing. For more information, see “Using the Operator Panel” on page 15. 3 Printer unit Unit you lift to gain access to the ink cartridges. Getting Started 11
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Number: Part: Description: 4 Paper input tray Where you load paper into the printer. 5 ADF input tray Load original documents in the printer. Recommended for scanning, copying, or faxing multiple page documents. 6 Top cover with Top of printer that holds your document or photo flat while integrated ADF exit tray you scan it. You can also pick up your original document after it has gone through the ADF here. 7 PictBridge connector The connector you use to connect your PictBridge-compatible di
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11 12 13 14 15 11 PHONE jack connector Remove the plug to connect additional devices, such as a data/fax modem, telephone, or answering machine to your ( — left side printer. connector) 12 Connect your printer to an active telephone line to send and LINE connector ( — receive faxes. Your printer must be connected to this right side connector) telephone line to receive incoming fax calls. NOTE: Do not connect additional devices to the LINE connector ( —right side connector) and do not conne
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Accessing Your User’s Guide Click Start→ Programs or All Programs→Dell Printers→Dell Photo AIO Printer 962→ View Dell User’s Guide. NOTE: You can also access the User’s Guide on your Drivers and Utilities CD. Setting Up Your Printer NOTE: The Dell Photo All-In-One Printer 962 supports Microsoft® Windows® 2000 and Windows XP. To setup your printer, follow the steps on your Setting Up Your Printer poster. If you encounter problems during setup, see "Troubleshooting" on page 77. NOTE: The Del
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Understanding the Operator Panel Installing the Operator Panel The following instructions apply only if you received an additional language operator panel with your printer. 1 Remove the operator panel (if one is installed). 2 Choose the correct operator panel for your language. 3 Position the clips on the printer, and then press down. Using the Operator Panel The operator panel buttons allow you to scan, copy, fax and customize documents without connecting to a computer. The printer is on whe
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The display features: Printer status Messages Menus 1 2 3 4 56 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 Number Part: Purpose: 1 Power To turn your printer on or off. 2 Fax LED Illuminates when machine is in Fax Mode. 3 Scan LED Illuminates when machine is in Scan Mode. 4 Copy LED Illuminates when machine is in Copy Mode. 5 Number of Copies Specify a number (1-99) of copies. 6 Reduce/Enlarge Customize the size of your original document by a percentage, Fit to Page, or to poster size. NOTE:
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Number Part: Purpose: 11 Redial/Pause Recall the last number entered. Insert a three-second pause in the number to be dialed to wait for an outside line or get through an automated answering system. NOTE: Enter a pause only when you have already begun entering the number. 12 A keypad number or In fax mode: symbol – Enter fax numbers. – Select letters when creating a speed dial list. – Type numbers to enter or edit the date and time shown on the printer display. In copy mode: Select the
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Number Part: Purpose: 19 Cancel Press to: Cancel a scan, print, or copy job in progress. Exit a menu. Clear a fax number or end a fax transmission and return the display to the fax default. Clear current settings and return to default settings. 20 Auto Answer Press to answer all incoming calls. The number of rings before the machine will answer incoming phone calls should be set in the Answer Fax When options menu. 21 Speed Dial buttons Access any of the programmed Speed Dial numbers
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Scan Mode Menu Items ORIGINAL SIZE POWER SAVE CLEAR SETTINGS Auto Detect After 30 min After 2 min Letter After 60 min Never B5 Never A4 Immediately A5 After 10 min A6 Wallet 3x5 SET DEFAULTS 4x6 Use Factory 5x7 Use Current 8x10 L 2L LANGUAGE English French German Spanish Italian Dutch Brazilian Portuguese Polish Russian Greek Simplified Chinese Traditional Chinese Japanese From this menu: You can: Original Size Specify the size of the document on the scanner glass. NOTE: Leave this on Auto De
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From this menu: You can: Power Save Select a time to begin reducing power: After 30 min (default) After 60 min Never Immediately After 10 min Clear Settings Select when you want your All-In-One to return to the default settings: After 2 min (default) Never Set Defaults Set your default settings to: Use Factory (default) Use Current Language Select a language for all display text. Selecting Copy Mode Menu Items 1 On the operator panel, press the Mode button repeatedly until Copy is
