JBL PULSE-2 user manual

User manual for the device JBL PULSE-2

Device: JBL PULSE-2
Other variants:: <strong>TUNE-125TWS</strong>, <strong>WAVE-300TWS</strong>, <strong>TUNE-225TWS?PAGE=2</strong>, <strong>TUNE-225TWS</strong>, <strong>WAVE-100TWS</strong>, <strong>KOPFHORER</strong>, <strong>TUNE-130NC-TWS</strong>, <strong>CLUB-PRO+-TWS</strong>, <strong>TUNE-230NC-TWS</strong>, <strong>WAVE-200TWS</strong>, <strong>FREE-X</strong>, <strong>LIVE-300TWS</strong>, <strong>TUNE-115TWS</strong>
Category: Uncategorized
Manufacturer: JBL
Size: 12.33 MB
Added : 7/25/2023
Number of pages: 25
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JBL PULSE-2 Manual - Online PDF

Notably, the instructions presented herein can also be readily applied to other models like TUNE-125TWS, WAVE-300TWS, TUNE-225TWS?PAGE=2, TUNE-225TWS, WAVE-100TWS, KOPFHORER, TUNE-130NC-TWS, CLUB-PRO+-TWS, TUNE-230NC-TWS, WAVE-200TWS, FREE-X, LIVE-300TWS, TUNE-115TWS. Whether you're a first-time user or an experienced enthusiast, this manual aims to ensure a seamless and efficient experience across various device variations.

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JBL PULSE-2 - Support and Troubleshooting

Why won t my JBL speakers connect to each other?

There could be several reasons why your JBL Pulse 2 speakers are not connecting to each other. Here are a few troubleshooting steps you can try:
1. Check that both speakers are in pairing mode: Make sure that both speakers are in pairing mode to connect to each other. Usually, this involves pressing a dedicated button or holding down the Bluetooth button on the speakers.
2. Ensure both speakers have the latest firmware: Update the firmware on both speakers to the latest version. Visit JBL's official website or use the JBL Connect mobile app to check for any available firmware updates.
3. Reset both speakers: Try resetting both speakers by turning them off, then back on again. Additionally, you can try performing a factory reset on the speakers by following the instructions in the user manual.
4. Check Bluetooth signal strength: Ensure that both speakers are within close proximity to each other and that there are no obstructions that may interfere with the Bluetooth signal. Move them closer to each other if needed.
5. Reset Bluetooth connections: On your device (phone, tablet, etc.), go to the Bluetooth settings and forget the connection to both speakers. Then, try pairing the speakers again from scratch.
6. Disconnect other Bluetooth devices: If you have other Bluetooth devices connected to your device, disconnect them temporarily. Sometimes, multiple connected devices can interfere with the pairing process.
7. Contact customer support: If none of the above steps solve the issue, it is recommended to contact JBL customer support for further assistance. They should be able to provide specific troubleshooting steps based on your situation.
Remember to consult the user manual or JBL's official support resources for detailed instructions specific to your speaker model.

Why are the buttons not working on my JBL Pulse 2?

There could be several reasons why the buttons on your JBL Pulse 2 are not working:
1. Low battery: Ensure that your speaker has enough battery power by charging it fully. Sometimes, when the battery is too low, certain functions may not work properly.
2. Connection issues: Make sure your device is properly connected to the speaker via Bluetooth. If the connection is weak or unstable, some button functions may not respond.
3. Software glitches: Check if there are any available firmware updates for your JBL Pulse 2. Updating the speaker's software can often resolve issues with buttons not working.
4. Physical damage: Examine the buttons and the surrounding area for any signs of physical damage. If the speaker has been dropped or exposed to water, it may have caused internal damage that is preventing the buttons from working.
5. Factory reset: Try performing a factory reset on your JBL Pulse 2. This can sometimes fix software or configuration issues, including problems with the buttons.
If none of these solutions work, it is recommended to contact JBL customer support for further assistance or to inquire about any possible warranty coverage.

Why does my JBL Pulse 2 keep disconnecting?

There could be several reasons why your JBL Pulse 2 keeps disconnecting. Here are some common causes and troubleshooting steps you can try:
1. Bluetooth interference: Other Bluetooth devices or Wi-Fi signals in your vicinity can interfere with the connection. Try moving away from these devices or turning them off to see if it improves the connection.
2. Low battery: Ensure that your JBL Pulse 2 has enough battery life to maintain a stable connection. If the battery is low, it may disconnect frequently.
3. Software issues: Make sure your JBL Pulse 2 is running on the latest firmware. Check the manufacturer's website for any available updates and install them to see if it resolves the disconnection problem.
4. Pairing issues: Delete the JBL Pulse 2 from your Bluetooth device's paired list and repair it again. Remove any other paired devices that might be causing conflicts.
5. Device compatibility: Confirm that your Bluetooth device is compatible with the JBL Pulse 2. Some older devices may have compatibility issues, resulting in frequent disconnections.
6. Physical obstructions: Objects such as walls, furniture, or even your body can obstruct the Bluetooth signal and cause disconnections. Ensure a clear line of sight between the JBL Pulse 2 and your device to minimize potential signal interruptions.
7. Reset the speaker: Try resetting the JBL Pulse 2 by holding down the power button for around 10 seconds until it powers off. Then, power it back on and re-establish the Bluetooth connection.
If none of these solutions work, consider contacting JBL customer support for further assistance or submitting a warranty claim if applicable.

How do I pair two JBL speakers together?

To pair two JBL Pulse 2 speakers together, follow the steps below:
1. Turn on both JBL Pulse 2 speakers.
. On one of the speakers, press and hold the "JBL Connect" button located on the back of the speaker.
3. The speaker will enter pairing mode, indicated by the LED lights flashing.
4. On the other speaker, press and hold the "JBL Connect" button as well.
5. Once both speakers are in pairing mode, they will connect to each other automatically.
6. The LED lights on both speakers will stabilize, indicating that they are paired.
Now, you can play music or audio from your device, and it will be transmitted to both JBL Pulse 2 speakers simultaneously.
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