Turtle Beach RECON-200 user manual

User manual for the device Turtle Beach RECON-200

Device: Turtle Beach RECON-200
Category: Uncategorized
Manufacturer: Turtle Beach
Size: 4.72 MB
Added : 7/25/2023
Number of pages: 1
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Turtle Beach RECON-200 - Support and Troubleshooting

Why is my Turtle Beach Recon 200 mic not picking up?

There could be several reasons why the Turtle Beach Recon 200 microphone is not picking up sound. Here are a few troubleshooting steps you can try:
1. Make sure the microphone is plugged in correctly: Double-check that the microphone is securely plugged into the headset and that the headset is properly connected to your device.
2. Check the mute button: Ensure that the microphone is not muted. Some headsets have a physical mute button or a toggle switch, so make sure it is in the correct position.
3. Adjust microphone volume: If your headset has a separate microphone volume control, ensure that it is not set too low or turned off completely. Also, check your device's audio settings to ensure the microphone volume is enabled and appropriately adjusted.
4. Test the microphone on another device: Connect the headset to a different device (e.g., another PC, console, or smartphone) to see if the issue persists. If the microphone works fine on a different device, it could be a configuration or compatibility issue with your original device.
5. Update headset firmware or drivers: Visit the Turtle Beach website and download the latest firmware or drivers for your headset. Sometimes, updating the software can resolve microphone issues.
6. Clean the microphone: Occasionally, debris or dust may accumulate on the microphone. Gently clean the microphone with a soft cloth or compressed air to remove any dirt that might be interfering with its performance.
If none of these solutions work, it is possible that there is an issue with the headset itself, in which case you may need to contact Turtle Beach support or consider getting a replacement.

How do I get my mic to work on my Turtle Beach Recon 200?

To get your microphone to work on your Turtle Beach Recon 200, follow these steps:
1. Check your headset connections: Ensure that both ends of the headset cable are securely plugged into the appropriate ports on your console or PC.
2. Adjust the Mic Boom: Make sure your mic boom is properly extended and positioned close to your mouth.
3. Check the microphone mute switch: Ensure that the microphone mute switch on your headset is not turned on. On the Recon 200 headset, the mute switch is located on the same side as the volume controls.
4. Update your audio settings: Go to your console or PC audio settings and verify that the Recon 200 headset is selected as the input device for audio and microphone.
5. Test your microphone: Use your console or PC's microphone test feature or try using a voice chat application to test if your microphone is working. Speak into the microphone and see if the audio is being picked up.
6. Check for firmware updates: Visit the Turtle Beach website and check if there are any available firmware updates for your Recon 200 headset. Updating the firmware may resolve any potential compatibility issues.
If after trying these steps, your microphone still doesn't work, it is possible that your headset may have a hardware issue. In that case, you may need to contact Turtle Beach customer support for further assistance or consider getting a replacement headset.

How do I know when my Turtle Beach Recon 200 is charged?

The Turtle Beach Recon 200 headset does not have a built-in charging indicator. However, when you connect the headset to a power source using its charging cable, the LED light on the headset will turn red to indicate that it is charging. Once fully charged, the LED light will turn off. It is recommended to charge the headset for 4-5 hours for a full charge.

How do I set up my Turtle Beach headset Recon 200?

To set up your Turtle Beach Recon 200 headset, follow the steps below:
1. Connect the headset to your console or PC using the included USB cable.
. Make sure the headset's switch is set to the correct platform mode (Xbox or PlayStation).
3. If you're using the headset with an Xbox, connect the 3.5mm headset jack to your Xbox controller and ensure the controller is updated with the latest firmware.
4. For PlayStation, connect the USB cable directly to the console.
5. Adjust the volume dial on the Recon 200 headset to a comfortable level.
6. If you want to use the flip-up microphone, simply flip it down in front of your mouth.
7. The Recon 200 also features a Bass Boost mode, which can be activated by pushing the small button labeled "Bass Boost" on the left earcup.
8. Ensure your console or PC's audio settings are correctly set to output audio through the Recon 200 headset.
That's it! Your Turtle Beach Recon 200 headset should now be set up and ready for use. Enjoy your gaming experience!
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