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b
Maintenance and Service
Guide
Compaq Presario V5000 Notebook PC
Document Part Number: 407511-002
June 2006
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.
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© Copyright 2006 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. AMD, Sempron, Turion, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services a
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Contents 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6 1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–20 2 Troubleshooting 2.1 Computer Setup. . . . . . . . . . . . . . . . . .
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Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2 3.3 Display Assembly Subcomponents. . . . . . . . . . . . . 3–12 3.4 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14 3.5 Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–15 3.6 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–16 3.7
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Contents 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–5 5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7 5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11 5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents 6 Specifications A Screw Listing B Software Update and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index vi Maintenance and Service Guide
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1 Product Description The Compaq Presario V5000 Notebook PC offers advanced modularity, Mobile AMD Sempron™ and AMD Turion™ 64 Mobile Technology processors, and extensive multimedia support. Compaq Presario V5000 Notebook PC Maintenance and Service Guide 1–1
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Product Description 1.1 Features Numerous references are made throughout this Maintenance ✎ and Service Guide to “full-featured” and “defeatured” computer models. A model is considered to be full-featured if it has 3 Universal Serial Bus ports and the following components: ■ PC Card slot ■ IEEE 1394 port ■ Memory Reader A model is considered to be defeatured if it has only 2 Universal Serial Bus ports and none of the components listed above. ■ AMD Turion 64 ML-40 (2.2-GHz), ML-37 (2.0-GHz),
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Product Description ■ TouchPad pointing device, including dedicated horizontal and vertical scroll regions ■ Integrated 10Base-T/100Base-TX Ethernet local area network (LAN) network interface card (NIC) with RJ-45 jack ■ Integrated high-speed 56K modem with RJ-11 jack ■ Integrated wireless support for Mini PCI IEEE 802.11a/b/g WLAN device ■ Support for one Type I or Type II PC Card slot, with support for both 32-bit (CardBus) and 16-bit PC Cards ■ Support for ExpressCard slot ■ External 65-w
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Product Description ■ Connectors: ❏ Audio-in (microphone) ❏ Audio-out (headphone) ❏ Memory Reader (select models only) ❏ Expansion port 2 ❏ ExpressCard slot ❏ External monitor ❏ IEEE 1394 (select models only) ❏ PC Card (select models only) ❏ Power ❏ RJ-11 (modem) ❏ RJ-45 (network) ❏ S-Video-out ❏ Universal Serial Bus (USB) v. 2.0 (2 or 3 ports, varying by computer model) 1.2 Resetting the Computer If the computer you are servicing has an unknown password, follow these steps to clear the passwo
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Product Description 3. Wait approximately 5 minutes. 4. Replace the RTC battery and reassemble the computer. 5. Connect AC power to the computer. Do not reinsert any batteries at this time. 6. Turn on the computer. All passwords and CMOS settings have been cleared. 1.3 Power Management The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features: ■ Standby ■ Hibernation ■ Setting customiz
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Product Description 1.4 External Components The external components on the front of the computer are shown below and described in Table 1-1. Front Components 1–6 Maintenance and Service Guide
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Product Description Table 1-1 Front Components Item Component Function 1Power light ■ On: Computer is turned on. ■ Off: Computer is off or in hibernation. ■ Blinking: Computer is in standby. 2Battery light ■ On: A battery is charging or is close to full charge capacity. ■ Off: If the computer is plugged into an external power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays of
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Product Description The external components on the right side of the computer are shown below and described in Table 1-2. Right-Side Components Table 1-2 Right-Side Components Item Component Function 1Audio-out Connects an optional headphone or (headphone) jack powered stereo speakers. Also connects the audio function of an audio/video device, such as a television or VCR. 2 Audio-in (microphone) Connects an optional stereo microphone. jack 3 ExpressCard slot Supports an optional ExpressCard.
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Product Description The external components on the rear panel of the computer are shown below and described in Table 1-3. Rear Panel Components Table 1-3 Rear Panel Components Item Component Function 1 Battery bay Holds a battery. 2 Vent Provides airflow to cool internal components. To prevent overheating, do not Ä obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows or thick rugs or clothing, to block airflow. Maintenance and Service Guide 1–9
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Product Description The external components on the left side of the computer are shown below and described in Table 1-4. Left-Side Components Table 1-4 Left-Side Components Item Component Function 1 Security cable slot Attaches an optional security cable to the computer. The purpose of security solutions is ✎ to act as a deterrent. These solutions do not prevent the product from being mishandled or stolen. 2 Monitor port Connects an optional VGA monitor or projector. 3 S-Video-out jack Con
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Product Description Table 1-4 Left-Side Components (Continued) Item Component Function 4 RJ-45 (network) jack Connects a network cable (not included). 5 Expansion port 2 Connects the computer to an optional docking device. The computer has only one ✎ expansion port. The term expansion port 2 describes the type of expansion port. 6 USB ports (2) Connect optional USB devices. 7 1394 port (select Connects an optional 1394a device such as models only) a scanner, a digital camera, or a digital
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Product Description The standard keyboard components of the computer are shown below and described in Table 1-5. Standard Keyboard Components 1–12 Maintenance and Service Guide
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Product Description Table 1-5 Standard Keyboard Components Item Component Function 1 F1 to F12 keys (12) Perform system and application tasks. When combined with Fn, function keys perform additional tasks as hotkeys. 2 caps lock key Enables caps lock and turns on the caps lock light. 3 Fn key Combines with other keys to perform system tasks as hotkeys. For example, pressing Fn+f7 decreases screen brightness. 4 Windows logo key Displays the Microsoft Windows Start menu. 5Windows Displays a
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Product Description The computer top components are shown below and described in Table 1-6. Top Components 1–14 Maintenance and Service Guide
