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307503-003.book Page i Friday, April 4, 2003 3:37 PM b Maintenance and Service Guide Compaq Notebook 800 Series Compaq Presario 3000 Series Mobile PC Document Part Number: 307503-003 April 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts, troubleshooting notebook problems, and performing notebook disassembly procedures.
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307503-003.book Page ii Friday, April 4, 2003 3:37 PM © 2003 Hewlett-Packard Development Company. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel, Pentium, and SpeedStep are trademarks of Intel Corporation in the U.S. and/or other countries. HP shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this ma
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307503-003.book Page iii Friday, April 4, 2003 3:37 PM Contents 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–11 1.3 Clearing a Password. . . . . . . . . . . . . . . . . . . . . . . . 1–12 1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . 1–13 1.5 Notebook External Components . . . . . . . . . . . . . . 1–14 1.6 Design Overview .
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307503-003.book Page iv Friday, April 4, 2003 3:37 PM Contents 4 Removal and Replacement Preliminaries 4.1 Tools Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 4.2 Service Considerations. . . . . . . . . . . . . . . . . . . . . . . 4–2 Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2 Cables and Connectors. . . . . . . . . . . . . . . . . . . . . . . 4–2 4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3 4.4 Preventing Elect
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307503-003.book Page v Friday, April 4, 2003 3:37 PM Contents 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements 3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1 General Requirements . . . . . . . . . . . . . . . . . . . . . . . B–1 Country-Specific Requirements. . . . . . . . . . . . . . . . . . . . B–2 C Screw Listing Index Maintenance and Service Guide v
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307503-003.book Page 1 Friday, April 4, 2003 3:37 PM 1 Product Description The Compaq 800 and Presario 3000 Series Mobile PCs feature Intel Pentium 4 processors, an industry-leading SiS Accelerated Graphics Port (AGP) graphics processor, a 16-inch SXGA display, and a wide range of multimedia capabilities. Figure 1-1. Compaq 800 and Presario 3000 Series Mobile PC Maintenance and Service Guide 1–1
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307503-003.book Page 2 Friday, April 4, 2003 3:37 PM Product Description 1.1 Models Notebook models are shown in Tables 1-1 through 1-3. Table 1-1 Compaq 800 and Presario 3000 Model Naming Conventions Key C800 P 306 S6 80 W C 10 E XXXXXX-XXX 12 3 4 5 6 7 8 9 10 Key Description Options 1 Brand/Series C800 = 800 Series P3000 = Presario designator 3000 Series 2 Processor type P = Intel Pentium 4 C = Intel Celeron 3 Processor speed 306 = 3.06 GHz 200 = 2.0 GHz 280 = 2.8 GHz 180 = 1.8 GHz 240 = 2
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307503-003.book Page 3 Friday, April 4, 2003 3:37 PM Product Description Table 1-2 Compaq 800 Models The following Compaq 800 models feature: ■ TouchPad pointing device ■ 56KB/s modem and 10/100 NIC ■ 1-year warranty on parts and labor ■ Microsoft Windows XP Home ■ 90W AC adapter ■ 4.0 AH lithium ion (Li ion) battery pack The following Compaq 800 model uses configuration code LN64. C800 P 240 S6 40 W C 25 E Asia Pacific 322539-371 The following Compaq 800 models use configuration code LLNB. C
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307503-003.book Page 4 Friday, April 4, 2003 3:37 PM Product Description Table 1-2 Compaq 800 Models (Continued) The following Compaq 800 model uses configuration code LLNF. C800 P 180 X5 20 D C 25 E Korea 317474-AD1 The following Compaq 800 model uses configuration code LLNC. C800 P 180 X4 20 V C 12 E People’s Republic 317472-AA1 of China The following Compaq 800 model uses configuration code LLND. C800 P 180 X4 20 V C 12 E Korea 317473-AD1 The following Compaq 800 model uses configuration c
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307503-003.book Page 5 Friday, April 4, 2003 3:37 PM Product Description Table 1-2 Compaq 800 Models (Continued) The following Compaq 800 models feature: ■ TouchPad pointing device ■ 56KB/s modem and 10/100 NIC ■ 1-year warranty on parts and labor ■ Microsoft Windows XP Home ■ 90W AC adapter ■ No battery pack The following Compaq 800 models use configuration code LF56. C800 P 240 S6 30 W C 25 E Asia Pacific 316503-371 Australia/New 316503-011 Zealand The following Compaq 800 model uses config
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307503-003.book Page 6 Friday, April 4, 2003 3:37 PM Product Description Table 1-2 Compaq 800 Models (Continued) The following Compaq 800 models use configuration code LF55. C800 P 200 X3 20 D C 12 E Asia Pacific 317495-371 Australia/New 317495-011 Zealand The following Compaq 800 model uses configuration code LLNG. C800 P 180 X4 30 W C 25 E Hong Kong 317475-AC1 The following Compaq 800 model uses configuration code LLNH. C800 P 180 X4 30 V C 12 E Taiwan 317476-AB1 The following Compaq 800 mo
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307503-003.book Page 7 Friday, April 4, 2003 3:37 PM Product Description Table 1-2 Compaq 800 Models (Continued) The following Compaq 800 models use configuration code LF57. C800 P 180 X3 20 D C 12 E Asia Pacific 310535-371 Australia/New 310535-011 Zealand The following Compaq 800 models use configuration code LF53. C800 P 180 X3 20 D C 12 E Asia Pacific 307602-371 Australia/New 307602-011 Zealand The following Compaq 800 models use configuration code LMS3. C800 C 170 X4 20 V C 12 E Asia Paci
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307503-003.book Page 8 Friday, April 4, 2003 3:37 PM Product Description Table 1-3 Compaq Presario 3000 Models The following Compaq Presario 3000 model features: ■ TouchPad pointing device ■ 56KB/s modem and 10/100 NIC ■ 1-year warranty on parts and labor ■ Microsoft Windows XP Home ■ 4.0 AHr Li ion battery pack ■ 120W AC adaptor P3050 P 306 S6 60 W C 51 E United States DC925A ABA The following Compaq Presario 3000 model uses configuration code LLN2 and features: ■ TouchPad pointing device ■
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307503-003.book Page 9 Friday, April 4, 2003 3:37 PM Product Description Table 1-3 Compaq Presario 3000 Models (Continued) The following Compaq Presario 3000 model uses configuration code LLN5 and features: ■ TouchPad pointing device ■ 56KB/s modem and 10/100 NIC ■ Bluetooth wireless Local Area Network ■ 1-year warranty on parts and labor ■ Microsoft Windows XP Home ■ 4.0 AHr Li ion battery pack ■ 90W AC adapter P3019 P 280 S6 80 W C 10 E United States 315603-001 The following Compaq Presari
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307503-003.book Page 10 Friday, April 4, 2003 3:37 PM Product Description Table 1-3 Compaq Presario 3000 Models (Continued) The following Compaq Presario 3000 model uses configuration code LMR3 and features: ■ TouchPad pointing device ■ 56KB/s modem and 10/100 NIC ■ 1-year warranty on parts and labor ■ Microsoft Windows XP Home ■ 4.0 AHr Li ion battery pack ■ 90W AC adapter P3015 P 240 S6 60 W C 51 E United States 321457-001 The following Compaq Presario 3000 model features: ■ TouchPad point
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307503-003.book Page 11 Friday, April 4, 2003 3:37 PM Product Description 1.2 Features ■ The following processors are available, varying by notebook model: ❏ The Compaq 800 features a 2.4-, 2.0-, or 1.8-GHz Intel Pentium 4 processor with 512-KB integrated L2 cache, or a 1.8- or 1.7-GHz Intel Celeron processor with 256-KB integrated L2 cache ❏ The Compaq Presario 3000 features a 3.06-, 2.8-, 2.4-, or 2.0-GHz Intel Pentium 4 processor with 512-KB integrated L2 cache ■ A minimum of 128-MB hi
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307503-003.book Page 12 Friday, April 4, 2003 3:37 PM Product Description ■ Support for the following optical drives: ❏ 8X Max DVD-ROM drive ❏ 8X Max DVD-CD/RW combination drive ■ Support for one Type I PC Card slot with support for both 32-bit CardBus and 16-bit PC Cards ■ External 120 or 90 W AC adapter with 3-wire power cord ■ 80-, 60-, 40-, or 20-GB high-capacity hard drive, varying by notebook model ■ Connectors for: ❏ Stereo line out/headphone ❏ Mono microphone ❏ Infrared ❏ Parallel d
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307503-003.book Page 13 Friday, April 4, 2003 3:37 PM Product Description 2. Remove the real time clock (RTC) battery (refer to Section 5.16, “RTC Battery”). 3. Wait approximately five minutes. 4. Replace the RTC battery and reassemble the notebook. 5. Connect AC power to the notebook. Do not reinsert any battery packs at this time. 6. Turn on the notebook. All passwords and all CMOS settings have been cleared. 1.4 Power Management The notebook comes with power management features that ext
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307503-003.book Page 14 Friday, April 4, 2003 3:37 PM Product Description 1.5 Notebook External Components The external components on the front and right side of the notebook are shown in Figure 1-2 and described in Table 1-4. . Figure 1-2. Front and Right Side Components Table 1-4 Front and Right Side Components Item Component Function 1 Display release latch Opens the notebook. 2 Power/Standby light On: Power is turned on. Off: Power is turned off. Blinking: Notebook is in Standby mode or
