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279362-003.book Page -i Monday, May 19, 2003 1:28 PM
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Maintenance and Service Guide
Compaq Evo Notebook N620c Series
Compaq Evo Notebook N610c Series
Compaq Evo Notebook N610v Series
Compaq Evo Notebook N600c Series
Document Part Number: 279362-003
May 2003
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts, troubleshooting notebook problems, and perf
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279362-003.book Page 0 Monday, May 19, 2003 1:28 PM © 2003 Hewlett-Packard Development Company, L.P. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel, Pentium, and SpeedStep are trademarks of Intel Corporation in U.S. and/or other countries. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products a
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279362-003.book Page iii Monday, May 19, 2003 1:28 PM Contents 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–29 1.3 Clearing a Password. . . . . . . . . . . . . . . . . . . . . . . . 1–31 1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . 1–31 1.5 Notebook External Components . . . . . . . . . . . . . . 1–32 1.6 Design Overview .
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279362-003.book Page iv Monday, May 19, 2003 1:28 PM Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Notebook System Major Components . . . . . . . . . . . 3–2 3.3 Miscellaneous Plastics Kit Components . . . . . . . . 3–16 3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . 3–18 3.5 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–22 4 Removal and Replacement Preliminaries 4.1 Too
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279362-003.book Page v Monday, May 19, 2003 1:28 PM Contents 5.10 Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27 5.11 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–29 5.12 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–32 5.13 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–35 5.14 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–42 5.15 Heat Si
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279362-003.book Page 1 Monday, May 19, 2003 1:28 PM 1 Product Description The Compaq Evo Notebook N620c, N610c, N610v, and N600c Series offer advanced modularity, Mobile Intel Pentium 4 and Pentium III processors with 64-bit architecture, industry-leading Accelerated Graphics Port (AGP) implementation, and extensive multimedia support. Figure 1-1. Compaq Evo Notebook N620c, N610c, N610v, and N600c Series Maintenance and Service Guide 1–1
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279362-003.book Page 2 Monday, May 19, 2003 1:28 PM Product Description 1.1 Models Computer models are shown in Tables 1-1 through 1-5. Table 1-1 Compaq Evo Notebook N620c, N610c, N610v, and N600c Model Naming Conventions Key N620 P4 200 P4 40 V C 25 O XXXXXX-XXX 12 3 4 5 6 7 8 9 10 Key Description Options 1Brand/Series N = Notebook 620 = N620c series designator 6c = N610c series 6v = N610v series 600 = N600c series 2 Processor type P4 = Intel Pentium 4 P3 = Intel Pentium III P = Intel Pentiu
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279362-003.book Page 3 Monday, May 19, 2003 1:28 PM Product Description Table 1-1 Compaq Evo Notebook N620c, N610c, N610v, and N600c Model Naming Conventions (Continued) 4 Display type/ P = SXGA+ (1400 × 1050) 4 = 14.x-inch size/resolution X = XGA (1024 × 768) 5 Hard drive size 60 = 60 GB 20 = 20 GB 40 = 40 GB 15 = 15 GB 30 = 30 GB 10 = 10 GB 6 Optical drive W = DVD-RW drive R = CD-RW drive designator V = DVD-ROM drive D = CD-ROM drive 7 Integrated M = Modem C = Modem/NIC communication 0 = N
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279362-003.book Page 4 Monday, May 19, 2003 1:28 PM Product Description Table 1-2 Compaq Evo Notebook N620c Models The following Evo Notebook N620c models feature: ■ Dual Stick pointing device (TouchPad and pointing stick) ■ 8-cell, 4.4-Ah lithium ion (Li ion) battery pack ■ 3-year warranty on parts, labor, and on-site, next business day response ■ 32 MB of discrete video memory ■ no configuration code used N620c P 140 X4 40 C X 25 2 United States DE267A ABA N620c P 140 X4 40 C X 25 O United
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279362-003.book Page 5 Monday, May 19, 2003 1:28 PM Product Description Table 1-2 Compaq Evo Notebook N620c Models (Continued) N620c P 150 P4 60 C G 51 2 Asia Pacific DE271A UUF Korea DE271A AB1 Australia DE271A ABG The Netherlands DE271A ABH Belgium DE271A UUG Norway DE271A ABN Czech Republic DE271A AKB People’s DE271A AB2 Denmark DE271A ABY Republic European DE271A ABB of China International Poland DE271A AKD France DE271A ABF Portugal DE271A AB9 Germany DE271A ABD Russia DE271A ACB Greece
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279362-003.book Page 6 Monday, May 19, 2003 1:28 PM Product Description Table 1-2 Compaq Evo Notebook N620c Models (Continued) N620c P 150 P4 60 C G 51 O Asia Pacific DE270A UUF Korea DE270A AB1 Australia DE270A ABG The Netherlands DE270A ABH Belgium DE270A UUG Norway DE270A ABN Czech Republic DE270A AKB People’s DE270A AB2 Denmark DE270A ABY Republic European DE270A ABB of China International DE270A ABF Poland DE270A AKD France Portugal DE270A AB9 Germany DE270A ABD Russia DE270A ACB Greece
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279362-003.book Page 7 Monday, May 19, 2003 1:28 PM Product Description Table 1-2 Compaq Evo Notebook N620c Models (Continued) N620c P 140 X4 40 C X 25 2 Asia Pacific DE265A UUF Koran DE265A AB1 Australia DE265A ABG Latin America DE265A ABM Belgium DE265A UUG The Netherlands DE265A ABH Brazil DE265A AC4 Norway DE265A ABN Czech Republic DE265A AKB People’s DE265A AB2 Denmark DE265A ABY Republic European DE265A ABB of China International Poland DE265A AKD France DE265A ABF Portugal DE265A AB9 F
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279362-003.book Page 8 Monday, May 19, 2003 1:28 PM Product Description Table 1-2 Compaq Evo Notebook N620c Models (Continued) N620c P 140 X4 40 C X 25 O Asia Pacific DE264A UUF Korea DE264A AB1 Australia DE264A ABG Latin America DE264A ABM Belgium DE264A UUG The Netherlands DE264A ABH Brazil DE264A AC4 Norway DE264A ABN Czech Republic DE264A AKB People’s DE264A AB2 Denmark DE264A ABY Republic European DE264A ABB of China International Poland DE264A AKD France DE264A ABF Portugal DE264A AB9 F
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279362-003.book Page 9 Monday, May 19, 2003 1:28 PM Product Description Table 1-2 Compaq Evo Notebook N620c Models (Continued) N620c P 130 X4 30 C X 25 2 Asia Pacific DE263A UUF Korea DE263A AB1 Australia DE263A ABG Latin America DE263A ABM Belgium DE263A UUG The Netherlands DE263A ABH Brazil DE263A AC4 Norway DE263A ABN Czech Republic DE263A AKB People’s DE263A AB2 Denmark DE263A ABY Republic European DE263A ABB of China International Poland DE263A AKD France DE263A ABF Portugal DE263A AB9 F
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279362-003.book Page 10 Monday, May 19, 2003 1:28 PM Product Description Table 1-2 Compaq Evo Notebook N620c Models (Continued) N620c P 130 X4 30 C X 25 O Asia Pacific DE262A UUF Korea DE262A AB1 Australia DE262A ABG Latin America DE262A ABM Belgium DE262A UUG The Netherlands DE262A ABH Brazil DE262A AC4 Norway DE262A ABN Czech Republic DE262A AKB People’s DE262A AB2 Denmark DE262A ABY Republic European DE262A ABB of China International Poland DE262A AKD France DE262A ABF Portugal DE262A AB9
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279362-003.book Page 11 Monday, May 19, 2003 1:28 PM Product Description Table 1-3 Compaq Evo Notebook N610c Models The following Evo Notebook N610c models feature: ■ Dual Stick pointing device (TouchPad and pointing stick) ■ 8-cell, 4.0-Ah Li ion battery pack ■ 3-year warranty on parts, labor, and on-site, next business day response ■ 32 MB of discrete video memory ■ configuration code KT81 N6c P4 200 X4 30 V C 25 2 United States 470050-082 N6c P4 200 X4 30 V C 25 O United States 470050-083
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279362-003.book Page 12 Monday, May 19, 2003 1:28 PM Product Description Table 1-3 Compaq Evo Notebook N610c Models (Continued) The following Evo Notebook N610c models feature: ■ Dual Stick pointing device (TouchPad and pointing stick) ■ 8-cell, 4.0-Ah Li ion battery pack ■ 3-year warranty on parts and labor ■ 32 MB of discrete video memory ■ configuration code KT8Z N6c P4 200 P4 40 W C 25 2 Belgium 470050-913 Norway 470050-927 Czech Republic 470050-914 Portugal 470050-928 Denmark 470050-919
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279362-003.book Page 13 Monday, May 19, 2003 1:28 PM Product Description Table 1-3 Compaq Evo Notebook N610c Models (Continued) N6c P4 200 P4 40 W C 25 E Asia Pacific 470050-987 Korea 470050-991 Australia 470050-986 Latin America 470050-984 Belgium 470050-963 The Netherlands 470050-972 Brazil 470050-985 Norway 470050-973 Czech Republic 470050-964 People’s 470050-988 Denmark 470050-965 Republic European 470054-625 of China International Portugal 470050-974 France 470050-966 Russia 470050-975 F
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279362-003.book Page 14 Monday, May 19, 2003 1:28 PM Product Description Table 1-3 Compaq Evo Notebook N610c Models (Continued) N6c P4 200 X4 30 V C 25 2 Asia Pacific 470050-438 The Netherlands 470050-398 Australia 470050-421 Norway 470050-400 Belgium 470050-371 People’s 470050-439 Brazil 470050-419 Republic Czech Republic 470050-374 of China Denmark 470050-378 Portugal 470050-403 France 470050-379 Russia 470050-404 French Canada 470050-358 Saudi Arabia 470050-360 Germany 470050-386 Slovenia
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279362-003.book Page 15 Monday, May 19, 2003 1:28 PM Product Description Table 1-3 Compaq Evo Notebook N610c Models (Continued) N6c P4 200 X4 30 V C 25 E Asia Pacific 470050-572 Latin America 470050-569 Australia 470050-571 The Netherlands 470050-555 Belgium 470050-538 Norway 470050-558 Brazil 470050-570 People’s 470050-573 Czech Republic 470050-539 Republic Denmark 470050-541 of China France 470050-544 Portugal 470050-559 French Canada 470050-536 Russia 470050-560 Germany 470050-547 Saudi Ar
