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Codian IP Gateway
IP GW 3500 Series
Getting started
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Codian IP Gateway IP GW 3500 Series Getting started
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Copyright © Codian 2008. All rights reserved. This Getting Started Guide may not be copied, photocopied, translated, reproduced, or converted into any electronic or machine-readable form in whole or in part without prior written approval of Codian Limited. Codian Limited reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of Codian Limited to provide notification of such revision or change. Codian Limited provides t
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Table of contents General information ................................................................................................................ 1 About the IP Gateway (IP GW) ................................................................................ 1 Package contents ........................................................................................................ 1 Port and LED location .........................................................................................
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General information General information About the IP Gateway (IP GW) The IP GW is a voice and video gateway that allows calls to be made between pairs of IP endpoints that cannot normally connect directly to each other. A second Ethernet port allows for connections between two completely independent networks of endpoints. A built-in auto attendant and support for manual operators allow easy connection of calls where a caller cannot directly address the destination endpoint. The IP GW transl
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LED behavior Table 1 describes the behavior of the LEDs. Table 1: IP GW LED behavior LED ColorIndicates Compact Flash Activity Flashing One of: green the IP GW is booting a configuration change has been made the configuration is being transferred by FTP Console Link Green A PC is connected to the console port Status Green The IP GW is operating normally Alarm Red The IP GW is booting or has developed a fault, for example: temperature is outside normal limits fan failure battery failure o
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General information Table 1: IP GW LED behavior (continued) LED ColorIndicates Ethernet Port Status, for each Ethernet port: FDX Green The link has been negotiated as a full- duplex link Act Green Packets are being transmitted on this port Link Green The speed of the link from this port, which is either 10, 100, or 1000 Mbps Power Blue The IP GW is receiving power 3
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Connecting the IP GW Before you start IMPORTANT: Before installing the IP GW, you must read the safety information at http://www.codian.com/safety.htm Step one: Connect power Connect the power connector on the rear of the unit to the power supply using the supplied power cable. (There is no On/Off switch.) Connecting power causes the Power LED to light blue and when the IP GW has booted (which can take up to two minutes), the Status LED will light green. Step two: Connect to Ethernet Ports A
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Initial configuration Initial configuration Step one: Connect to the console port 1 Ensure power is connected to the IP GW and the Status LED is green. 2 Connect the console port of the IP GW to the serial port of your PC using the blue RJ45 to DB9 cable supplied. 3 Use a serial terminal program, such as SecureCRT or HyperTerminal, to connect to the IP GW. Set your terminal software to the following settings: Baud rate: 38400 Data bits: 8 Parity: none Stop bits: 1 Flow control: none 4 Pre
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Step three: Assign an IP address to Port A The default setting for the IP GW is to use DHCP to obtain an IP address for Port A. You can assign a static IP address if you prefer or if a DHCP server is not available. If you want the IP address of the IP GW to be assigned by your DHCP server, omit this step. To assign a static IP address, use the following command: static If you do not have a DNS server, use 0.0.0.0 as the
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Configuring the IP GW Configuring the IP GW Step one: Log in to the IP GW All administration of the IP GW is performed through the web interface. To log in to the web interface of the IP GW: 1 Use your browser to navigate to the IP address of the IP GW (to discover the IP address, refer to the previous section). 2Click Click here to log in, and then click Change log in and enter the user name admin with no password. Codian recommends that you change the admin account to use a i password as s
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Step three: Configure the default gateway and routes (optional) If the networks to which you connect contain more than one subnet, you might need to change the default gateway preference on the IP GW (default setting is Port A). You might also need to add routes to the configuration of the IP GW to indicate which interface will be used for certain IP addresses. To configure the default gateway and route information: Log in to the IP GW and go to Network > Routes. For more information about
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Configuring the IP GW Step five: Configure the auto attendant menus (optional) Depending on the proposed configuration of your dial plan, and the settings for failed calls, callers can be connected to an auto attendant menu. The IP GW provides a highly flexible menu-creation feature. This enables you to create a menu (or a multi- layered menu structure) to provide end users with the options they require when they connect to the IP GW. Menus can provide end users with access to videos, operat
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Step seven: Add endpoints and call groups (optional) You can pre-configure a list of endpoints on the IP GW. For these endpoints, an operator or caller can simply choose the endpoint's name from an onscreen address book, rather than having to type in the endpoint's address when a caller wants to be connected to that endpoint. You can group configured endpoints into call groups. When a call group receives a call, all endpoints in the call group will ring and the first to be answered will take
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Checking for updates Checking for updates It is a good idea to regularly check for updates to the main IP GW software image. This section describes how to upgrade the IP GW using the web interface. Note that you can also upgrade the IP GW using FTP; this can be more reliable if you are upgrading the device remotely. Upgrading your device via FTP is described in the release notes that are available alongside the software images in the support section of the Codian web site (www.codian.com).
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Troubleshooting and technical support information Using the event log to help solve a problem Unless you are experiencing a problem, all event logging sources should be set to the default, which is Errors, warnings and information. For more information about configuring the event log, refer to the online help accessible from the web interface. You can use the event log to produce debugging information to assist technical support in solving your problem. However, we recommend that you only alt
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Technical specifications Technical specifications Power requirements Table 2: IP GW ratings Rating Value Nominal voltage 115V to 230V 50/60 Hz Current rating 2A Maximum Supply voltage range 100 to 240V 50/60 Hz Over-current protection Ensure the supply to this unit is protected by a branch circuit protector rated by a maximum of 20A. Caution — over-current devices must meet applicable national and local ! electrical safety codes and be approved for the intended application. Operating environme
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