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Navigating through the Setup Utility Use the keys listed in the legend bar on the bottom of the Setup screen to work your way through the various menu and submenu screens of the Setup Utility. The table below lists these legend keys and their respective functions. Key Function Up/Down/Left/ Move the cursor to the menu/field you want.The currently selected field will be highlighted. Right arrow keys Enter • To open the page for the currently selected menu/submenu • To apply a field value. PgUp
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Product Information . Field Description Processor Type Type of processor installed on the system Processor Speed Speed of the processor installed on the system System Memory Size of system memory detected during boot-up Product Name Official model name of the computer. System Serial Number System serial number. System BIOS Version Current system BIOS version BIOS Release Date Date when the CMOS setup utility was released. Asset Tag Number System asset tag number 12 Packard Bell oneTwo M3600 AI
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Packard Bell oneTwo M3600
All-In-One Computer Service Guide
Service guide files and updates are available
on the Acer/CSD web site; for more
information, go to http://csd.acer.com.tw
PRINTED IN TAIWAN
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Revision History Refer to the table below for changes made on this version of the Packard Bell oneTwo M3600 All-In-One Computer Service Guide. Date Chapter Updates ii Packard Bell oneTwo M3600 AIO Computer Service Guide
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Copyright Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no rep
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Conventions The following textual conventions are used in this service guide. SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives additional information related to the current topic. WARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedure
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Service Guide Coverage This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for our "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional
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vi Packard Bell oneTwo M3600 AIO Computer Service Guide
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Table of Contents Chapter 1 – Features and Specifications . . . . . . . . . . . . . . . . . . . . . . . 1 System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 System Tour . . . . .
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Table of Contents Chapter 4 – Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Hardware Diagnostic Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 POST Error Indicators . . . . . . . .
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Chapter 1 Features and Specifications This chapter lists the features and specifications of the Packard Bell oneTwo M3600 AIO computer. NOTE The items listed in this section are for reference only. The exact configuration of your PC depends on the model purchased. System Features Component Description Processor Intel Atom D525 processor Chipset Intel NM10 Express Chipset Memory • Number of DIMM slots: Two DDR3 DIMM slots • Maximum memory: 4 GB (using two 2 GB modules) Graphics Integrated in
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Component Description Security • BIOS-based user and supervisor passwords • Hardware monitor • Kensington lock Power management • ACPI 2.0-compliant • Energy Star 5.0 compliant Physical Specifications Aspect Description System dimension (W × H × D) 61.5 × 484 × 402.5 mm (2.42 × 19.05 × 15.85 in) Mainboard form factor Standard DTX Mainboard dimensions (W × H) 190 × 175 mm Environmental Requirements Aspect Description Operating temperature 5 to 35 °C (41 to 95 °F) Operating humidity 15% to 80%
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System Tour The pictures and tables in this section illustrate the physical outlook of the computer. Front View Item Component 1 Integrated webcam 2 Integrated microphone 3 Display screen 4 Speakers 5 Power button/indicator • Green – System is in power-on mode • Amber – System is in standby mode Packard Bell oneTwo M3600 AIO Computer Service Guide 3
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Right Views Item Component 1 Increase brightness key 2 Decrease brightness key 3 USB ports 4 4-in-1 card reader 5 Microphone jack 6 Headphone jack 7 Reset button 4 Packard Bell oneTwo M3600 AIO Computer Service Guide
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Left and Rear Views Item Component 1 Ventilation slots 2 Mounting holes for wall mount option 3 Optical disc drive (ODD) 4 Kensington lock slot 5 Computer stand 6 Power jack 7 Ethernet port (RJ-45) 8 USB ports 9 PS/2 mouse port 10 PS/2 keyboard port 11 Line-out jack Packard Bell oneTwo M3600 AIO Computer Service Guide 5
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Hardware Specifications Processor Item Specification Model Intel Atom D525 Clock speed 1.8 GHz L2 cache 1 MB # of cores 2 Socket FCBGA559 Package type 45 nm Max TDP 13 W Chipsets Item Specification System chipset Intel NM10 Express Chipset Super I/O ITE 8757 BIOS Item Specification BIOS chip AMI BIOS Setup utility CMOS Setup Utility Memory Item Specification Controller Integrated in the Intel processor Number of DIMM slot 2 Maximum memory 2 GB (using two 2 GB modules) Data rate 1333 MT/s Suppor
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Hard Disk Drive Item Specification Controller Integrated in the Intel NM10 Express Chipset Form factor 2.5-inch 9.5 mm Interface SATA 2.0 Supported capacities 160 GB • HGST HTS545016B9A300 (5400 rpm) • WD WD1600BEVT-22A23T0 (5400 rpm) 250 GB • HGST HTS545025B9A300 (5400 rpm) 320 GB • HGST HTS545032B9A300 (5400 rpm) • WD WD3200BEVT-22A23T0 (5400 rpm) 500 GB • HGST HTS545050B9A300 (5400 rpm) Optical Disc Drive Item Specification Controller Integrated in the Intel NM10 Express Chipset Type DVD-Supe
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Audio Item Specification Controller Realtek ALC269 High Definition Audio Codec with Embedded Class D Speaker Amplifier Features • Two built-in 2W stereo speakers • Audio jacks – Right panel: Microphone and headphone jacks – Rear panel: Line-out jack Webcam Item Specification Resolution 2.0 MP Supported models • Chicony CNF924621004591L • Park Orchid C04PL036H Display Item Specification Panel model LG LM185WH1 Screen size (diagonal) 18.5-inch Type TFT LCD Resolution 1366 × 768 (Wide XGA) Aspect
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Chapter 2 System Utilities CMOS Setup Utility CMOS Setup Utility is a hardware configuration program built into the system ROM. Since most systems are already properly configured and optimized, there is normally no need to run this utility. You will need to run this utility under the following conditions: • When changing the system configuration including: • Setting the system time and date • Configuring the system drives and peripherals • Specifying the boot device sequence • Configuring the
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Accessing the Setup Utility 1. Turn on the computer. If the computer is already turned on, save your data and close all open applications, then restart the computer. 2. During POST, press Delete. If you fail to press Delete before POST is completed, you will need to restart the computer. Use the Up/Down/Left/Right arrow keys to move between the menu options, then press Enter to execute that option. Some options lead to pop-up dialog boxes that prompt you to verify that you wish to execute
