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Level 1 and 2 Service Manual
E398/E399 GSM
Tri-Band Wireless Telephone
by Toko (toko@gsm-free.org)
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1 and 2 6809480A37-O Level 1 and 2 Service Manual Contents E398/E399 GSM Contents Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Product Identification . . . . . . . . . . . . . . . . . . .
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Contents E398/E399 GSM 4 April 21, 2004 6809480A37-O
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1 and 2 6809480A37-O Level 1 and 2 Service Manual Introduction E398/E399 GSM Introduction ® Motorola Inc. maintains a worldwide organization that is dedicated to provide responsive, full-service customer support. Motorola products are serviced by an international network of company-operated product-care centers as well as authorized independent service firms. Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs that enable customers to meet
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Introduction E398/E399 GSM Computer Program Copyrights The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted computer programs, including the exclusive right to copy, reproduce, modify, decompile, disassemble, and reverse-engine
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Level 1 and 2 Service Manual Introduction Conventions Special characters and typefaces, listed and described below, are used in this manual to emphasize certain types of information. Note: Emphasizes additional information pertinent to the subject ➧ matter. Caution: Emphasizes information about actions that may result in G equipment damage. Warning: Emphasizes information about actions that may result in E personal injury. Keys to be pressed are represented graphically. For example, instead
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Introduction E398/E399 GSM Parts Replacement When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question. In the U.S.A., to contact Motorola, Inc. on your TTY, call: 800-793-7834 Accessories and Aftermarket Division (AAD) Repl
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Level 1 and 2 Service Manual Specifications Specifications General Function Specification 824-848 MHz Tx Frequency Range GSM 850 869-893 MHz Rx 880-915 MHz Tx (with EGSM) Frequency Range GSM 900 925-960 MHZ Rx 1710-1785 MHz Tx Frequency Range DCS 1800 1805-1880 MHz Rx 1850-1910 MHz Tx Frequency Range PCS 1900 1930-1990 MHz Rx Channel Spacing 200 kHz 174 EGSM, 374 DCS, 374 PCS, carriers Channels with 8 channels per carrier Modulation GMSK at BT = 0.3 Transmitter Phase Accuracy 5 Degrees RMS, 20
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Specifications E398/E399 GSM Receiver Specification Time to Camp Approximately 5-10 seconds Speech Coding Function Specification Regular pulse excitation / linear predictive coding Speech Coding Type with long term prediction (RPE LPC with LTP) Bit Rate 13.0 kbps Frame Duration 20 ms Block Length 260 bits Classes Class 1 bits = 182 bits; Class 2 bits = 78 bits Bit Rate with FEC Encoding 22.8 kbps 10 April 21, 2004 6809480A37-O
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Level 1 and 2 Service Manual Product Overview Product Overview Motorola E398/E399 mobile telephones feature global system for mobile communications (GSM) air interface, general packet radio service (GPRS) transport technology, and wireless application protocol (WAP) Internet browser. The mobile telephone uses a simplified icon and graphical-based user interface (UI) for easier operation, allow short message service (SMS) text messaging, and include clock, alarm, datebook, calculator, and ca
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Product Overview E398/E399 GSM Personal Information Management The E398/E399 telephone contains a built-in datebook with alarm reminders, message center, and a phonebook. Other Features Detailed descriptions of other features available for the E398/E399 wireless telephone are in the appropriate E398/E399 GSM User’s Guide listed in the Related Publications section toward the end of this manual. 12 April 21, 2004 6809480A37-O
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Level 1 and 2 Service Manual General Operation General Operation Controls, Indicators, and Input/Output (I/O) Connectors The E398/E399 telephones’ controls are on the front of the device and on the keyboard as shown in Figure 1. Indicator icons are displayed on the LCD (see Figure 2). Volume Key Headset Jack Camera Key Activate camera & take photos. Smart Key Left Soft Key Menu Key Perform function in lower left display. Right Soft Key Perform function Send Key in lower right Make & ans
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General Operation E398/E399 GSM Display animation makes the phone’s icon menu move smoothly as you scroll up and down. Whether a phone displays all indicators depends on the programming and services ➧ to which the user subscribes. Figure 2 shows common icons displayed on the LCD. Status Icons Service Provider Date Messages 10/15/04 Recent Calls Browser Phonebook Clock STYLES SOUND Left Soft Key Right Soft Key Label Menu Indicator Label Figure 2. E398/E399 Display Idle Screen 1. Status Icons
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DRAFT DRAFT Level 1 and 2 Service Manual General Operation User Interface Menu Structure Figure 3 shows the E398/E399 telephone menu structure. Main Menu Settings Menu This is the standard main menu layout. Menu l Personalize m Phone Status • Rhythm Lights •My Tel. Numbers organization and feature names may vary on your • Home Screen • Credit Info/Available phone. Not all features may be available on your phone. • Main Menu • Active Line •Skin • Battery Meter •Greeting • Storage Device
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General Operation E398/E399 GSM Battery Function Battery Charge Indicator The telephone displays a battery charge indicator icon in the idle screen to indicate the battery charge level. The gauge shows 4 levels: 100%, 66%, 33%, and Low Battery. Battery Removal Removing the battery causes the phone to shut down immediately and loose any pending work. For example, (partially entered phonebook entries or outgoing messages). All batteries can cause property damage and/or bodily injury such as b
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1 and 2 6809480A37-O Level 1 and 2 Service Manual Tools and Test Equipment E398/E399 GSM Tools and Test Equipment Table 1 lists the tools and test equipment used on E398/E399 telephones. Use either the listed items or equivalents. Table 1. General Test Equipment and Tools Motorola Description Application 1 Part Number See Table 6. Charger Used to charge battery and power phone. Antistatic Mat Kit (includes 66-80387A95 antistatic Provides protection from damage to phone caused 0180386A82 mat,
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Disassembly E398/E399 GSM Disassembly This section describes how to disassemble a E398/E399 telephone. Tools and equipment used are listed in Table 1. Many of the integrated devices used in this phone are vulnerable to damage from ESD. Ensure adequate static protection is in place when handling, shipping, and G servicing any internal components. Avoid stressing the plastic in any way to avoid damage to either the plastic or G internal components. Removing and Replacing the Battery Cover 1. E
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Level 1 and 2 Service Manual Disassembly Removing and Replacing the Battery 1. Remove the battery cover as described in the procedures. 2. Lift the top end of the battery as indicated by the arrow in Figure 5. 3. Lift the battery up and out of the battery compartment. Battery Figure 5. Removing and Replacing the Battery There is a danger of explosion if the Lithium-Ion battery is replaced incorrectly. Replace only with the same type of battery or equivalent as recommended by the E battery
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Disassembly E398/E399 GSM Removing and Replacing the SIM Card 1. Remove the battery cover as described in the procedures. 2. Lift the top end of the battery as indicated by the arrow in Figure 6. 3. Lift the battery up and out of the battery compartment. 4. Lift up the SIM card holder and slide the SIM card out SIM Card Cut Corner SIM Card Holder Figure 6. Removing and Replacing the SIM Card 5. To replace, slide the SIM card into the SIM card holder with the "cut" corner located as shown and
