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C2N Home Backup
User Guide
for Apple Mac users
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Clickfree and the Clickfree logo are trademarks or registered trademarks of Storage Appliance Corporation. Other product names used in this guide are recognized as trademarks or registered trademarks of their owners. The information contained in this guide is provided by Storage Appliance Corporation and while we try to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliabilit
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Clickfree C2N Home Backup (Mac) Introducing the Clickfree C2N Contents INTRODUCING THE CLICKFREE C2N ................................................................. 5 How it works .............................................................................................................................................. 5 Definitions .................................................................................................................................................. 5 What g
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Clickfree C2N Home Backup (Mac) Introducing the Clickfree C2N How is backup different when I have more than one computer? ........................................................ 20 Removing a User ................................................................................................................................ 20 What if I use more than one C2N? .......................................................................................................... 21 How do I make multiple
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Clickfree C2N Home Backup (Mac) Introducing the Clickfree C2N Introducing the Clickfree C2N HOW IT WORKS There are two models of C2N: the C2N 2.5” Portable Automatic Backup and the C2N 3.5” Desktop Automatic Backup. The procedures are identical for both, with the exception of the backup, which is documented separately for each on pages 8 and Error! Bookmark not defined.. The Clickfree C2N network backup drive is the easiest way to protect the data on all the PC and Mac computers connec
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Clickfree C2N Home Backup (Mac) Introducing the Clickfree C2N The only exception to this is if you previously used your C2N with a non-Mac computer and saved files on it outside of Clickfree backups. Because you will need to reformat the external hard disk for use with the Mac, all data on the disk will be lost. Be sure to copy valuable content before reformatting. Similarly, when you restore content, it only copies it from your C2N to your computer, and does not delete it from the C2N.
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Clickfree C2N Home Backup (Mac) Introducing the Clickfree C2N FEATURES • Customizable backup options for custom file types and full folder backup; remembers each user’s customized settings • Multi-computer backup -- can hold the backups for as many users as you like, limited only by the available space on the C2N • Easily restore to same or other computer -- a great way to move your content from your old computer to your new one • Import music -- easily import music from your iPod to y
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Clickfree C2N Home Backup (Mac) Backing Up Backing Up If you have not yet backed up a computer onto the C2N, follow the instructions below. If you have previously backed up a computer onto the C2N, use the BackupLink utility – see page 12. BACKING UP A COMPUTER THE FIRST TIME IF YOU ARE USING THE C2N 2.5” PORTABLE AUTOMATIC BACKUP 1. Make sure that your computer is switched on and has finished starting up. 2. Connect the USB cable at the back of the C2N to a USB port on your compute
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Clickfree C2N Home Backup (Mac) Backing Up Unless you stop the countdown by clicking a button, at the end of the countdown period Clickfree starts the backup. • If you want to let Clickfree decide what needs to be backed up from where, you don’t need to do anything further. For details, see “What gets backed up?” on page 6. • If you want to make changes to how backup is done, click Options and see “How do I change how Clickfree does backups?” on page 17. 6. During the backup, Clickfree
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Clickfree C2N Home Backup (Mac) Backing Up IF YOU ARE USING THE C2N 3.5” DESKTOP AUTOMATIC BACKUP 1. Make sure that your computer is switched on and has finished starting up. 2. Connect one end of the C2N power adapter to a wall outlet or power bar and the other end to the C2N. 3. Connect one end of the USB cable to the C2N and the other end to a USB port on your computer. 4. You are prompted to install the Clickfree software. 5. You may be prompted to install NTFS drivers which allo
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Clickfree C2N Home Backup (Mac) Backing Up 7. During the backup, Clickfree displays a progress window. When you see the Backup Summary window after the backup is complete, simply click Close. You’re done! 8. To back up another computer on the same network, use the detachable USB Set-up Key found at the back of the C2N and connect it to a USB port of a computer you want to back up. The Set-up key will install BackupLink to the computer. Once complete, remove the Set-up key and repeat fo
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Clickfree C2N Home Backup (Mac) Backing Up USING THE BACKUPLINK UTILITY After the first backup on a computer, the Clickfree BackupLink utility is installed. You will see an icon in the menu bar. We will reference this icon throughout this manual. Click the icon in the menu bar and choose BackupLink Status.. This window shows all computers that have been backed up onto the same C2N, and what their current status is: • The computer you are currently working on is always listed first, f
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Clickfree C2N Home Backup (Mac) Restoring Content Restoring Content You can restore your content to any computer that meets the system requirements (see “What do I need before I start?” on page 7), not just to the computer the content was backed up from. To restore files from more than one user, simply repeat the restore process choosing a different user each time. WHAT GETS RESTORED, AND TO WHERE? You can choose whether to restore all or just selected content, and where the content is
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Clickfree C2N Home Backup (Mac) Restoring Content Click the arrow at the right of the Please select the User you would like to restore box and select the name of the user whose content you want to restore to this computer: 5. Click Start Restore. Your content has not been deleted from your Clickfree backup: it is still safe on the C2N. RESTORE – CHANGE HOW CLICKFREE RESTORES CONTENT By making choices at several steps in the restore process you can control which content is restored and w
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Clickfree C2N Home Backup (Mac) Restoring Content • If two files have the same size (KB) and same date modified, it is likely to be safe to skip. Your content has not been deleted from your Clickfree backup: it is still safe on the C2N. HOW DO I FIND FILES THAT WERE RESTORED? On the Restore Complete window, click the button below Your files have been restored to to open a Finder window at the restore folder. MY PROGRAM CANNOT FIND THE RESTORED FILES – WHAT SHOULD I DO? Some programs ex
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Clickfree C2N Home Backup (Mac) Browsing or Searching for Backed Up Files Browsing or Searching for Backed Up Files 1. Click the icon in the menu bar and choose BackupLink Status. 2. In the BackupLink status screen, click View Files. You can only do this if the Backup Status is “Ready”, not if any of the connected computers is currently backing up. 3. The welcome screen is displayed. Before the countdown gets to zero, click View Files. 4. In the Backup box on the Backup Summary window,
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Clickfree C2N Home Backup (Mac) Frequently Asked Questions Frequently Asked Questions WHAT IF CLICKFREE DOESN’T START UP AUTOMATICALLY? If Clickfree does not run when you plug in the C2N: • If you connected the C2N to a USB hub, the hub may not provide enough power for a C2N. Try connecting to a USB port on the computer itself. • Ensure you are using a supported Mac computer: OSX Leopard 10.5 or higher, Intel based. • Ensure that you have administrative rights to the computer. If Cli
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Clickfree C2N Home Backup (Mac) Frequently Asked Questions BACKUPLINK TROUBLESHOOTING • If a backup is currently running on any of the connected computers, it says “Backing up” and all the Backup Now buttons are disabled until the backup is complete. • If one of the computers is not available (for example, the user may not be logged on to the network), it will still be listed but will be grey. Notice that it does not have a checkmark and there is no Backup Now button. • If you see a yell
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Clickfree C2N Home Backup (Mac) Frequently Asked Questions However: • Although a scheduled backup will wake your computer from sleep mode, it will not run if the computer is hibernating. • If your C2N uses password protection, the scheduled backup is delayed until you enter the password. • If another computer is being backed up at the time your backup is scheduled, your backup will begin as soon as the C2N is ready. WHAT IF THERE IS NOT ENOUGH SPACE ON MY C2N? If you are using the Cli
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Clickfree C2N Home Backup (Mac) Frequently Asked Questions WHAT IF I HAVE MORE THAN ONE COMPUTER? C2N can backup as many computers as you like: you are limited only by the amount of space on your C2N. Clickfree creates a unique identifier for each computer and user that it is used with, regardless of the computer’s and user’s names. This allows Clickfree to back up content for more than one computer and user without the files getting mixed up with each other, even if all of the computers
