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3424.boo Page i Wednesday, September 2, 1998 9:23 AM
Maintaining and
Troubleshooting
the Gateway
ALR 9200 Server
Part # 8503424 A MAN SYS US 9200 TECH REF R0 8/98
In our effort to use nature’s resources efficiently and wisely, we print all manuals on recycled papers that meet the
minimum requirements established by the Federal EPA in its guidelines for recycled paper products.
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3424.boo Page ii Wednesday, September 2, 1998 9:23 AM Notices Copyright © 1998 Gateway 2000, Inc. All Rights Reserved 610 Gateway Drive N. Sioux City, SD 57049 USA All Rights Reserved This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway 2000. The information in this manual has been carefully checked and is believed to be accurate. However, changes are
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3424.boo Page i Wednesday, September 2, 1998 9:23 AM Contents Preface .....................................................................................vii About This Guide ................................................................................ viii Conventions Used in This Guide........................................................... ix Important Safety Instructions.................................................................. x Chapter 1: System Access ...................
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3424.boo Page ii Wednesday, September 2, 1998 9:23 AM Chapter 3: Installing Components ...........................................31 Introduction........................................................................................... 32 Replacing the Processor........................................................................ 32 Installing Another Processor ................................................................ 36 Installing Hardware..........................................
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3424.boo Page iii Wednesday, September 2, 1998 9:23 AM Upgrading the BIOS.............................................................................. 98 Preparing for the Upgrade.............................................................. 98 Upgrading the BIOS..................................................................... 100 Recovering the BIOS ................................................................... 101 Changing the BIOS Language.........................................
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3424.boo Page iv Wednesday, September 2, 1998 9:23 AM Setting Up the Server for the EMP.............................................. 133 Main EMP Console Window...................................................... 134 Server Control Operations........................................................... 136 Phonebook.................................................................................... 140 Management Plug-ins.................................................................. 141
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3424.boo Page v Wednesday, September 2, 1998 9:23 AM Appendix A: Reference Data ................................................ 175 Specifications....................................................................................... 176 System Specifications .................................................................. 176 Environmental Specifications...................................................... 177 System I/O Addresses .........................................................
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3424.boo Page vi Wednesday, September 2, 1998 9:23 AM vi Maintaining and Troubleshooting the Gateway ALR 9200 Server
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3424.boo Page vii Wednesday, September 2, 1998 9:23 AM Preface Contents About This Guide ................................................. viii Conventions Used in This Guide ........................... ix Important Safety Instructions.................................. x
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3424.boo Page viii Wednesday, September 2, 1998 9:23 AM About This Guide This document provides step-by-step installation instructions along with detailed illustrations to help maintain the hardware components and peripherals of the computer. Chapter 1: System Access provides instructions on opening and closing the case. Chapter 2: Components covers information on maintaining, replacing, and upgrading the components in the system. This section includes information about options for the s
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3424.boo Page ix Wednesday, September 2, 1998 9:23 AM Conventions Used in This Guide Throughout this document, you will see the following conventions: Convention Description ENTER Key names, which correspond to keys on the keyboard, are printed in small capitals. CTRL+ALT+DEL A plus sign indicates that the keys must be pressed simultaneously. Setup Commands to be entered, options to select, and messages that appear on your monitor are printed in bold. Names of publications and files are
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3424.boo Page x Wednesday, September 2, 1998 9:23 AM Important Safety Instructions Warning! Observe the following guidelines when performing any work on your Do not attempt to service system: the system yourself except as explained elsewhere in • Follow all instructions marked on the server and in the the manual. Adjust only documentation. those controls covered in the instructions. • Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use
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3424.boo Page 1 Wednesday, September 2, 1998 9:23 AM Chapter 1: System Access Contents Static Electricity Precautions .................................. 2 Opening the System................................................. 3 Removing the Access Cover............................ 3 Opening the Front Door ................................... 4 Opening the Subchassis and Electronics Bay . 5 Closing the System.................................................. 7 Closing the Subchassis and Electroni
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3424.boo Page 2 Wednesday, September 2, 1998 9:23 AM Static Electricity Precautions Caution! Prevent Static-Electricity Damage Static Electricity Preventions 1. WEAR A GROUNDING WRIST STRAP (available at most electronic stores). 2. Turn off the system power. 3. Touch the back of the power supply fan, located on the back of the case. 4. UNPLUG ALL CORDS FROM WALL OUTLET. 5. Remove the system case cover. Static Electricity Precautions ♦ Avoid static-causing surfaces such as plastic and styrofoa
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3424.boo Page 3 Wednesday, September 2, 1998 9:23 AM Opening the System Depending on your purpose, you may need to remove the access cover or both the access cover and the bezel. You may also need to open the subchassis or the electronics bay to reach certain components. Follow the Caution! instructions specific to the item you wish to remove or open as indicated in Power the system off and disconnect all power cords each section. before proceeding. Installing any component while the
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3424.boo Page 4 Wednesday, September 2, 1998 9:23 AM 5. Remove and save the three screws from the back of the access cover (see Figure 1); you will need them later to reattach the cover. Figure 1: Removing the Access Cover 6. Place the fingertips of your right hand under the built-in handle on the back of the cover. A rounded, rectangular depression in the front middle of the access cover serves as another handle. 7. Using an even pull, slide the cover backward, about an inch, until it st
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3424.boo Page 5 Wednesday, September 2, 1998 9:23 AM Opening the Subchassis and Electronics Bay The chassis is comprised of three parts: the main chassis, a swing-out subchassis at the front, and a swing-out subchassis, called the electronics bay, at the rear. To access components in some instances, you must remove the foam covers and swing away and/or completely remove the subchassis and electronics bay. To open the subchassis and electronics bay, you must first remove the foam covers.
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3424.boo Page 6 Wednesday, September 2, 1998 9:23 AM 8. Loosen the two screws on the top and bottom edges of the chassis (A Caution! in Figure 2). These screws attach the front subchassis and the You must disconnect all electronics bay to the main chassis. cabling to the electronics bay before rotating/ removing the bay. Failure to do so can result in serious damage to system A components. The location of the main connectors in the electronics bay is marked as D in Figure 2. B C D
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3424.boo Page 7 Wednesday, September 2, 1998 9:23 AM Closing the System Before closing the system, verify that all connectors and boards are properly installed and firmly seated. Closing the Subchassis and Electronics Bay As you close the subchassis and electronics bay, carefully observe the internal components to ensure that you do not pinch or twist any of the cables or components. To Close the Subchassis and Electronics Bay 1. Verify that all internal components are fully installed and
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3424.boo Page 8 Wednesday, September 2, 1998 9:23 AM Installing the Access Cover Be careful to avoid pinching any internal cables in the access cover when Note: closing the system. The bezel key lock must be in the open position before reinstalling the access cover. To Replace the Access Cover 1. Before replacing the access cover, check that you have not left loose tools or parts inside the system. 2. Check that cables, expansion cards, foam pad, and other components are properly instal
