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Acer
Aspire M3802(G) Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
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Revision History Please refer to the table below for the updates made on this service guide. Date Chapter Updates ii
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Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. iii
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Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its dist
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Conventions The following conventions are used in this manual: SCREEN Denotes actual messages that appear on screen. MESSAGES NOTE Gives additional information related to the current topic. WARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures. v
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Service Guide Coverage This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your region
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Table of Contents System Tour 1 Features 1 Block Diagram 4 System Components 5 Front Panel 5 Rear Panel 6 Hardware Specifications and Configurations 7 Power Management Function(ACPI support function) 10 System Utilities 11 CMOS Setup Utility 11 Entering CMOS setup 12 Navigating Through the Setup Utility 12 Setup Utility Menus 13 System Disassembly 25 Disassembly Requirements 25 Pre-disassembly Procedure 26 Removing the Side Panel 27 Removing the Heat Sink Fan Assembly 28 Removing t
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Chapter 1 System Tour Features Below is a brief summary of the computer’s many feature: NOTE: The features listed in this section is for your reference only. The exact configuration of the system depends on the model purchased. Operating System • Microsoft Windows Windows7 Home Premium 64bits • Microsoft Windows Windows7 Home Premium 32bits • Microsoft Windows Windows7 Home Basic 32bits • Linpus Linux x-Window mode • Freedos Processor • Socket Type: Intel Socket T LGA 775 pin • Socket Quanti
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• Capacity support: • 1GB / 2GB DDRII 667/800 Un-buffered Non-ECC DIMM support • 1GB to 8GB Max memory support • Design Criteria: • Should meet Intel G43 Express Chipset platform design guide • Dual channel should be enabled always when plug-in 2 same memory size DDRII memory module Hard disk • Support up to two SATA ports • 3.5", 25.4mm • Capacity and models are listed on AVLC Optical disk • Support two SATA 5.25" standard ODD • Support DVD-ROM, DVD-SuperMulti, BD-combo, BD-rewrite • Maximum O
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• 2 S/PDIF-out header (1*4) for ALC888S-VC sku • 1 front panel audio header (2*5) LAN • MAC Controller: ICH10R • PHY: Intel Boazman 82567V PCI-E Giga LAN USB ports • Controller: Intel ICH10R • Ports Quantity: 12 • 4 back panel ports • On-board: 4 2*5 headers ( 8 ports) • 4 ports for front daughter board • Connector Pin: standard Intel FPIO pin definition • Data transfer rate support: USB 2.0/1.1 Extension slot • Support one PCIe x 16 slot • Support two PCIe x 1 slots • Support one PCIe x 2 slo
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Block Diagram 4 Chapter 1
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System Components This section is a virtual tour of the system’s interior and exterior components. Front Panel 11 10 9 1 8 7 2 3 4 6 5 No. Component 1Acer logo 2 XD(XD-PICTURE) slot 3 Micro SD/M2 slot 4 CF I/II (CompactFlash Type I/II) slot 5 Memory stick PRO slot 6 SD(Secure Digital) solt 7 Optical drive button 8 Power button 9 USB 2.0 ports 10 Headphone/Speaker-out/line-out jack 11 Microphone-in jack Chapter 1 5
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Rear Panel 1 19 18 2 3 17 4 16 5 15 12 14 6 11 13 7 10 8 9 No. Component 1 Power connector 2 PS2 keyboard port 3VGA port 4 HDMI port 5 USB 2.0 ports 6 Side Surround 7 Surround 8Mic-in 9 Expansion slot (graphics card and TV tuner card and Mode card) 10 Line-in 11 Line-out 12 Center speaker/subwoofer jack 13 USB 2.0 ports 14 S/PDIF port 15 LAN connector 16 1394 port 17 System FAN 18 PS2 mouse port 19 Fan aperture 6 Chapter 1
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Hardware Specifications and Configurations Processor Item Specification Processor Type CPUs which complaint with Intel FSB 800/1066/1333 MHz CPUs Socket Type Intel Socket T LGA 755 pin FSB 1333 MHz Minimum operating speed 0 MHz (If Stop CPU Clock in Sleep State in BIOS Setup is set to Enabled.) BIOS Item Specification BIOS code programer AMI Kernel with Acer skin BIOS version P01-A0 BIOS ROM type SPI ROM BIOS ROM size 2Mb Support protocol SMBIOS 2.5 Device Boot Support Support BBS spec 1st pri
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Memory Combinations Slot Memory Total Memory Slot 1 1MB,2GB 1G ~2GB Slot 2 1MB,2GB 1G ~2GB Slot 3 1MB,2GB 1G ~2GB Slot 4 1MB,2GB 1G ~2GB Maximum System Memory Supported 1G~8GB System Memory Item Specification Memory slot number 4 slot Support Memory size per socket 1GB/2GB Support memory type DDRII Support memory interface DDRII 667/800MHz Support memory voltage 1.5V Support memory module package 240-pin DDRII Support to parity check feature Yes Support to error correction code (ECC) feature N
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SATA Interface Item Specification SATA controller JMB362-QGEZ0A SATA controller resident bus PCI bus Number of SATA channel SATA X 6 Support bootable CD-ROM YES USB Port Item Specification Universal HCI USB 2.0/1.1 USB Class Support legacy keyboard for legacy mode USB Connectors Quantity 6 back real ports 4 top bezel ports 2 ports for media card reader Environmental Requirements Item Specification Temperature Operating +5°C ~ +35°C Non-operating -20 ~ +60°C (Storage package) Humidity Operating
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Power Management Function(ACPI support function) Device Standby Mode • Independent power management timer for hard disk drive devices(0-15 minutes,time step=1minute). • Hard Disk drive goes into Standby mode(for ATA standard interface). • Disable V-sync to control the VESA DPMS monitor. • Resume method:device activated (keyboard for DOS, keyboard &mouse for Windows. • Resume recovery time 3-5sec Global Standby Mode • Global power management timer(2-120minutes,time step=10minute). • Hard di
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Chapter 2 System Utilities CMOS Setup Utility CMOS setup is a hardware configuration program built into the system ROM, called the complementary metal- oxide semiconductor (CMOS) Setup Utility. Since most systems are already properly configured and optimized, there is no need to run this utility. You will need to run this utility under the following conditions. • When changing the system configuration settings • When redefining the communication ports to prevent any conflicts • When modi
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Entering CMOS setup 1. Turn on the server and the monitor. If the server is already turned on, close all open applications, then restart the server. 2. During POST, press Delete. If you fail to press Delete before POST is completed, you will need to restart the server. The Setup Main menu will be displayed showing the Setup’s menu bar. Use the left and right arrow keys to move between selections on the menu bar. Navigating Through the Setup Utility Use the following keys to move around t
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Setup Utility Menus The Setup Main menu includes the following main setup categories. Parameter Description Product Information This page shows the relevant information of the main board Standard CMOS Features This setup page includes all the items in standard compatible BIOS Advanced BIOS Features This setup page includes all the items of Award special enhanced features Advanced Chipset Features This setup page includes all advanced chipset features Integrated Peripherals This setup page in
