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HP EliteBook 840 G1 Notebook PC
HP ZBook 14 Mobile Workstation
HP EliteBook 850 G1 Notebook PC
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.
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© Copyright 2013 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are U.S. registered trademarks of Intel Corporation. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in
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Important Notice about Customer Self-Repair Parts CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for Authorized Service Provider only parts," can damage the computer or void your warranty. iii
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iv Important Notice about Customer Self-Repair Parts
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during
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vi Safety warning notice
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Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ................................................................................... 10 Display ................................................................................................................................. 10 Top ................................................................................
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Grounding guidelines ............................................................................................................. 44 Electrostatic discharge damage ................................................................................. 44 Packaging and transporting guidelines ....................................................... 46 Workstation guidelines .............................................................. 46 5 Removal and replacement procedures for Customer Self-Repair p
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Downloading a BIOS update ................................................................... 107 HP Sure Start ........................................................................................................ 108 Using MultiBoot ................................................................................................................... 108 About the boot device order ................................................................................... 108 Choosing MultiBoot preferen
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About the boot device order ................................................................................... 124 Choosing MultiBoot preferences .............................................................................. 124 Dynamically choosing a boot device using the f9 prompt ............................ 125 Using HP PC Hardware Diagnostics (UEFI) (select models only) .................................................. 125 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ....
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39.6-cm (15.6-in) FHD SVA display specifications ................................................................... 148 Hard drive specifications ...................................................................................................... 149 Solid-state drive specifications ............................................................................................... 150 14 Statement of Volatility .....................................................................................
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xii
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1 Product description Category Description HP HP HP ZBook EliteBook EliteBook 14 840 850 Product Name HP EliteBook 840 G1 Notebook PC √ HP ZBook 14 Mobile Workstation √ HP EliteBook 850 G1 Notebook PC √ Processors Offers the following processors: √√ √ ● Intel® Dual Core® i7-4600U 2.10-GHz processor (SC turbo up to 3.30-GHz; 4.0-MB L3 cache, 15 W) ● Intel Dual Core i5-4300U 1.90-GHz processor (SC turbo up to 2.90-GHz; 3.0-MB L3 cache, 15 W) ● Intel Dual Core i5-4200U 1.60-GHz processor (SC
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Category Description HP HP HP ZBook EliteBook EliteBook 14 840 850 Panel All display assemblies include two or three wireless local √√ area network (WLAN) antenna cables and two wireless wide area network (WWAN) antenna cables (35.6-cm) 14.0-in LED, HD, AntiGlare (AG), SVA (1366×768), 200 nits display with and without webcam (35.6-cm) 14.0-in LED, HD+, AG, SVA (1920×1080), 250 nits display with and without webcam (35.6-cm) 14.0-in LED, HD+, AG, SVA (1920×1080) 250 nits capacitive touch display
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Category Description HP HP HP ZBook EliteBook EliteBook 14 840 850 Two customer-accessible/upgradable memory module slots √ with the following specifications: DDR3L-1600-MHz dual channel support Supports 16384-MB of system RAM in the following configurations: 16384-MB (8192-MB×2) ● 8192-MB (8192-MB×1 or 4096×2) ● 8192-MB (8192-MB×1 or 4096×2; not supported on ● computer models equipped with a 32-bit operating system) 4096-MB (4096-MB×1 or 2048-MB×2) ● Primary storage Supports 6.35-cm (2.5-in)
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Category Description HP HP HP ZBook EliteBook EliteBook 14 840 850 Supports the following hard drives: √ 1-TB, 5400-rpm ● 750-GB, 7200-rpm ● 500-GB, 7200-rpm, self-encrypting drive (SED) ● 500-GB, 7200-rpm ● 500-GB, 5400-rpm, self-encrypting drive (SED, ● FIPS-140-2) 320-GB, 7200-rpm ● Supports the following SSDs: 512-GB ● 256-GB SATA III, SED ● 240-GB, SATA III ● 180-GB, SATA III ● 128-GB ● Flash cache M.2 (NGFF) module √ √ √ Intel SRT (Smart Response Technology) √ √ √ 32 GB √ √ √ Supports "N
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Category Description HP HP HP ZBook EliteBook EliteBook 14 840 850 Wireless Integrated wireless local area network (WLAN) options by √√ √ way of minicard Two WLAN antennas built into display assembly Support for the following WLAN formats: Atheros WB225 1×1 802.11b/g/n Bluetooth ● Combo Adapter Broadcom 43228 802.11abgn 2×2 Wi-Fi Adapter ● Intel Centrino Advanced-N 6205 WLAN module ● Intel Centrino Ultimate-N 6300 WLAN module ● Intel Centrino Wireless-N 2200 802.11b/g/n 2×2 ● WiFi Adaptor Suppor
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Category Description HP HP HP ZBook EliteBook EliteBook 14 840 850 Ports Offers the following ports: √√ √ Headphone/microphone combo ● Battery connector ● DisplayPort 1.2 ● Docking connector ● USB 3.0 ports (3) ● USB 3.0 charging port ● HP Smart AC adapter ● RJ-45 (Ethernet) ● Secondary battery connector ● VGA (Dsub 15 pin) supporting: 1920×1200 external ● resolution @ 75 Hz, hot plug and unplug and autodetection for correct output to wide-aspect vs. standard aspect video Keyboard/ Glass with ch
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Category Description HP HP HP ZBook EliteBook EliteBook 14 840 850 Supports Trusted Platform Module (TPM) 1.2 (Infineon, √√ √ soldered down) and TPM Enhanced Drive Lock Integrated Smart Card reader (active) √√ √ Full volume encryption √√ √ Preboot authentication (password, Smart Card) √√ √ Operating Windows 7, Service Pack 1 √ √ √ system Windows 8 Multi-Language 64 √ √ √ Windows 8 Professional 64 √ √ √ Windows 8 License with Win 7 Downgrade √ √ √ Preinstalled: √√ √ ● Windows® 8 ML 64 ● Wind
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Category Description HP HP HP ZBook EliteBook EliteBook 14 840 850 Restore media—OS-DVD: √√ √ Windows 8 Professional 64-bit (only available and ● required with Windows 8 Professional downgrade operating system) Windows 8 64-bit ● Windows 8 Country-Specific 64-bit ● Windows 8 Emerging Market 64-bit ● Windows 7 Home Premium 64- and 32-bit (available ● with any Windows 7 HP operating system except Asia- Pacific countries and regions and the People's Republic of China) Windows 7 Professional 64- an
