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External Portable
®
™
My Passport Ultra
Portable Hard Drive
User Manual
My Passport Ultra User Manual
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WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at http://support.wdc.com. If the answer is not available or if you prefer, ® please contact WD at the best telephone number shown below. Your product includes 30 days of free telephone support during the warranty period. This 30- day period starts on the date of
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MY PASSPORT ULTRA USER MANUAL Table of Contents WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Accessing Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Contacting WD Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii 1 About Your WD Drive . . . . . . . . . . . . . . . . . . . .
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MY PASSPORT ULTRA USER MANUAL Changing Your Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Turning Off the Drive Lock Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 7 Managing and Customizing the Drive . . . . . . . . . . . . . . . . . . . . . . . . . 51 Using the WD Quick View Icon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Opening
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MY PASSPORT ULTRA USER MANUAL B Compliance and Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . 76 Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 FCC Class B Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 ICES-003/NMB-003 Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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MY PASSPORT ULTRA USER MANUAL About Your WD Drive 1 1 ® TM Welcome to your My Passport Ultra portable hard drive. This drive offers high capacity in a sleek portable device. It features ultra-fast USB 3.0 connectivity, local and cloud backup, and password protection with hardware encryption to help protect your files from unauthorized use. This introductory chapter includes the following topics: Features Kit Contents Optional Accessories Operating System Compatibility Disk Drive Format Physi
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MY PASSPORT ULTRA USER MANUAL TM WD Security software—Set password protection and hardware encryption for your drive to help protect your files from unauthorized use or access. TM WD Drive Utilities software—Register your drive, set the drive sleep timer, run diagnostics, and more using the WD Drive Utilities software. Durable enclosure protects the drive inside—We know your data is important to you. So we build the drive inside to our demanding requirements for durability, shock tolerance,
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MY PASSPORT ULTRA USER MANUAL Operating System Compatibility Your My Passport Ultra drive and the WD Drive Utilities and WD Security software are compatible with the following operating systems: ® Mac OS X Windows • Windows XP • Leopard ® • Windows Vista • Snow Leopard • Windows 7 • Lion • Windows 8 • Mountain Lion The WD SmartWare software is compatible with the following operating systems: Windows • Windows XP • Windows Vista • Windows 7 • Windows 8 Compatibility can v
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MY PASSPORT ULTRA USER MANUAL Power/Activity LED The power/activity LED shows the drive’s power state as follows: LED Appearance Power State/Activity On steady Idle Fast flashing, approximately 3 times per second Activity Slow flashing, approximately every 2.5 seconds System standby USB 3.0 Interface USB 3.0 supports data transfer rates up to 5 Gb/s. USB 3.0 is backward compatible with USB 2.0. Connection to a USB 2.0 port transfers data at the port speed—up to 480 Mb/s. Registering Your Drive
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MY PASSPORT ULTRA USER MANUAL Connecting the Drive and Getting Started 2 This chapter provides instructions for connecting the drive and installing the WD Drive 1 Utilities, WD Security, and WD SmartWare software on your computer. It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive 1. Turn on your computer. 2. Connect the drive to your computer as shown in Figure 3. 3. Verify that the drive appears in your computer's file manage
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MY PASSPORT ULTRA USER MANUAL Getting Started with the WD Software 1. Double-click the WD Apps Setup file that appears in the listing for the drive in your computer’s file management utility to display the WD Apps Setup Wizard: 2. Click Next to display the End User License Agreement. 3. Read the license agreement and select the I accept the terms... check box to accept the agreement and activate the Next button. 4. Click Next to display the Custom Setup dialog: 5. On the Custom Setup
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MY PASSPORT ULTRA USER MANUAL 6. Wait for the installation to complete: 7. When the installation completes, click Finish to exit the WD Apps Setup Wizard: 8. Depending on your selections: • Installing the WD Drive Utilities software with the Launch Application option displays the WD Drive Utilities screen (see Figure 4 on page 8 and “Managing and Customizing the Drive” on page 51). • Installing the WD Security software with the Launch Application option displays the WD Security screen (
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MY PASSPORT ULTRA USER MANUAL Figure 4. WD Drive Utilities Screen Figure 5. WD Security Screen CONNECTING THE DRIVE AND GETTING STARTED – 8
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MY PASSPORT ULTRA USER MANUAL Figure 6. Upgrade to WD SmartWare Pro Screen 9. The WD SmartWare Pro software upgrade extends the backup function to non-WD drives, unsupported WD drives, and a remote Dropbox folder. Activating your free upgrade installs the WD SmartWare Pro software on this computer and provides email delivery of an activation code that you can use to install it on two other computers. a. Type your first name in the First Name box. b. Type your last name in the Last Name b
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MY PASSPORT ULTRA USER MANUAL e. Click OK to display the Select Backup Devices screen: Note: At this point, the WD SmartWare Pro software is installed. If you want to skip the setup procedure for your initial backup for now, click the X close window icon in the upper-right corner of the Select Backup Devices screen. Otherwise proceed to step 10. 10. In the Backup Source area of the Select Backup Devices screen, select the device that has the files you want to back up: a. Use the backup sour
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MY PASSPORT ULTRA USER MANUAL • After configuring your Dropbox account for access by the WD SmartWare Pro software, the Dropbox icon signifies that the backup source device will be your remote Dropbox folder: b. If the selected backup source has more than one internal hard drive or drive partition, or external hard drives, use the backup source device selector to select the one that you want to back up: 11. In the Backup Target area of the Select Backup Devices screen: a. If you have more th
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MY PASSPORT ULTRA USER MANUAL 12. Click Next on the Select Backup Devices screen to display the Select Backup Plan screen: 13. On the Select Backup Plan screen: a. Select the option for the type of backup that you want to run: • Category Backup—Finds and backs up all of the files of the selected categories on the backup source device. • File Backup—Backs up files or folders that you select from a folder view of the backup source device. b. Click Next to display the initial Select Backup Freq
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MY PASSPORT ULTRA USER MANUAL 14. On the initial Select Backup Frequency screen: a. Select the option for when you want to scan the backup source device and automatically back up any existing file that is changed or new file that is added: • Continuous Backup—Runs all the time • Scheduled Backup—Runs only on specified days at specified times b. If you selected the Scheduled Backup option, select the Hourly, Daily, or Monthly option and use the check boxes and selection boxes to schedule your
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MY PASSPORT ULTRA USER MANUAL Note: The initial Backup screens only appear one time—when you install the WD SmartWare software on your computer. After that, launching the software displays the Home Initial Category Backup Screen screen so you can choose what you want to do. Initial File Backup Screen Figure 7. Initial Backup Screens CONNECTING THE DRIVE AND GETTING STARTED – 14
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MY PASSPORT ULTRA USER MANUAL WD SmartWare Software Functional Overview 3 1 This chapter provides a brief functional overview of the WD SmartWare software. It includes the following topics: Home Tab Display Backup Tab Displays Retrieve Tab Displays Settings Tab Display Help Tab Display All operational features and capabilities of the WD SmartWare software are presented in five tab-selected screen displays where: The.. . tab display Provides . . . Home Device icons and content gauges showing th
