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®
®
AUTOMATE 210A
AUTOMATE 210A
GPS TRACKING
GPS TRACKING
OWNER'S GUIDE
OWNER'S GUIDE
READ ME FIRST
READ ME FIRST
© Directed Electronics—Vista, CA
GPS210A 07-05
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Table of Contents Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 ® Inside your AUTOMATE GPS Tracking Box . . . . . . . . . . . . . . . . . . . . . . . . . .6 Creating Your Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 ® AUTOMATE Online . . . . . . . . . . . . . . . . . .
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Getting Started ESN (Electronic Serial Number) - the sticker can be found on your membership card. Actual size of ESN sticker Enter the following information for future reference. Account Number Password Vehicle Information Number (VIN) © 2005 Directed Electronics—all rights reserved 4
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Getting Help From the www.automategps.net website you can access Online Help and Frequently Asked Questions (FAQ's). If you do not find what you need, AUTOMATE Customer Care will be happy to answer any of your questions. For questions regarding your service plans and to access on-line features: Toll Free: 888-847-7120 Email: help@automategps.net For questions regarding your installation contact your local dealer: Enter your dealer information below: Dealership Name: _____________________________
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® Inside your AUTOMATE GPS Tracking Box ® Your AUTOMATE Vehicle Protection kit contains the following: ® ❍ The AUTOMATE 210A ❍ Antenna ❍ Main Wiring Harness ❍ Backup Battery ❍ Feature Module ❍ Installation Kit ❍ Installation Guide ❍ Owner’s Guide ❍ Wallet Card Creating Your Account ® If you do not already have a AUTOMATE account you will need to create one ® before you can use all the features of the AUTOMATE service. ® To setup a new AUTOMATE account, follow these few simple steps. 1. From your
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NOTE: You will be required to read the Service Terms and Conditions in its entirety. Scroll to the end of the agreement for the Accept button to appear and click on it. © 2005 Directed Electronics—all rights reserved 7
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2. Click on the "I do not have a User ID" link. This brings you to Account setup. From here you will be able to enter your contact information, your ESN and VIN numbers, and select your Service Term and Transaction packages. 3. Enter in your contact information. This includes your first and last name, address, phone number etc. 4. Click Continue. © 2005 Directed Electronics—all rights reserved 8
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® 5. Next, enter your AUTOMATE 210A ESN (found on the product box or on the membership card where you affixed th label), along with the VIN. If you have multiple devices for each of our household vehicles, make sure to ® correctly match up the each ESN with the VIN so your Automate Online service functions correctly. 6. Click Continue. 7. Next, you need to select your Service Plan and Connection bundles. From the drop down menus select the Service Plan/Connection bundle.You can also choose the o
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8. Click Continue. 9. Enter in your credit card information and click continue. 10. At this point you can review your purchase selections. If you need to make any changes click on the Back button; otherwise, click on Continue to pro- ceed with the purchase. © 2005 Directed Electronics—all rights reserved 10
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11. The Purchase Confirmation page will open. This page is your receipt. It also contains everything you'll need to log into the www.automategps.net website or use the telephone system; Account Number, User ID and Password. Print this page and keep it for reference. You can now log into the www.automategps.net website. © 2005 Directed Electronics—all rights reserved 11
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® AUTOMATE Online The www.automategps.net website can be accessed from any internet con- nected computer. You will need to have your User ID and Password to gain access. ® Inside AUTOMATE GPS Online you can: ❍ Personalize account and vehicle information ❍ View current and historical alert/action data for each vehicle with- in your account ❍ Get Help with your system ❍ And much much more Security Once your account has been created you will be assigned your Account Number, User ID and Password. Yo
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Please keep this information safe.You can record your information at the begin- ning of this guide. If you forget your password— ® In the instance you forget your AUTOMATE password we can send it to the ® email address you have registered with your AUTOMATE Online account. ® Simply click on the Forgot Password link on the AUTOMATE logon page. ® Using AUTOMATE GPS Tracking Actions ® AUTOMATE Consumer Initiated Actions are instructions, which are communi- ® cated to AUTOMATE equipped vehicles, fro
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Door Unlock: Unlock the driver door of your vehicle and receive its location. Starter Disable: (Immobilize): Disable your vehicle's starter if it is stolen and receive its location, speed and heading. The next time your vehicle's ignition is turned off and then on, it will not start. Starter Enable: Once it is secure to do so, enable your vehicle's starter from it's disabled state. Continuous Track: Trace the route your vehicle is traveling by receiving the location, speed and heading every five
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2. Click on the action icon. ❍ If you have enough Alert/Action connections available for the selected action a confirmation message opens asking "This action will debit your account x credit(s). Do you want to proceed with the action?" Select Yes to proceed and No to cancel the action. ❍ If you do not have enough Alert/Action connections to perform the selected action a message "More connection credits are required to complete the selected action. Select another action or purchase more connectio
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Perform an action from the telephone: ® 1. Dial the AUTOMATE access number 888-847-7120 and enter your User ID and password. 2. Listen to the vehicle menu and press the number corresponding to the vehicle you want to perform the action on. Example: Press 1 for Bob's Van, Press 2 for Mary's Neon, etc. If there is only one vehicle in your account you are automatically forwarded to the Action menu. 3. Next, listen to the Action menu and press the number corresponding to the action you want to perfo
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4. Next, select to wait on the line to receive the response or perform another action or hang-up. 5. Action responses state both the outcome of the action, and the nearest address location of the vehicle. Example: "Your Locate action was suc- cessful.Your vehicle is located at 1212 Main Street West, Chicago Illinois, USA”. Alerts ® AUTOMATE Automated Alerts are automatic notifications of events, circum- stances and conditions, which are constantly monitored and reported by ® AUTOMATE equipped ve
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Battery Disconnect: (Early Theft Warning): Know your vehicle's battery has been tampered with, indicating a possible theft, and receive the location. Speed Minder: Deter dangerous driving habits by knowing when your vehicle is being driven at excessive speeds. This feature is set at the facto- ry at 80 mph/128 kph and reports when the speed is driven for more than one minute. The notification reports location, speed and direction. A live customer care representative can change the speed threshol
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Alert Notifications ® AUTOMATE Automated Alerts are automatic notifications of events, circum- stances and conditions, which are constantly monitored and reported by ® AUTOMATE equipped vehicles. Customers can receive Alerts via email, phone (voice or text), pager and a personal digital assistant (PDA). ® Alerts are always sent to the AUTOMATE Online website whether the notifica- tions are turned on or off. Regardless of the method of alert notification the fol- lowing information is always incl
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Notification Rules: ® ● Alerts are always sent to the AUTOMATE website whether or not alert notifications are turned off. ● By default, all alert notifications are turned off. ● The email addresses and phone numbers entered are not lost when a noti- fication is turned off. ● You can have one phone number and two email addresses for each alert. ❍ Remember to include your Area Code with your phone number. Example: (222) 555-1111 in US and Canada. ❍ Separate email addresses with either a comma or s
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● In the Notification Sent column in the Alerts/Actions tab of the Information window a Yes or No indicates whether or not an alert notification was sent for the alert. Understanding the Alert and Action Data ® The AUTOMATE system in conjunction with the Global Positioning System (GPS) provides detailed, real-time information about your vehicle. The follow- ing data is displayed in the Alerts/Actions tab for each alert and successful action: 1. Vehicle Name: The vehicle's identity. 2. Vehicle ID
