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Gateway EC14T/EC18T Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
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Revision History Please refer to the table below for the updates made on this service guide. Date Chapter Updates ii
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Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no rep
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Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures. iv
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Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES
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Table of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Your Notebook Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Table of Contents Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Removing the Button Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Removing the I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Removing the LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Removing the CRT Board . . . . . . . . . . . .
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Table of Contents Troubleshooting 149 Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149 Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150 No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151 Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152 LCD Fai
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Table of Contents x
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Chapter 1 System Specifications Features Below is a brief summary of the computer’s many features: Operating System • Genuine Windows® 7 Platform • Intel® Core™2 Duo processor* • Intel® Pentium® mobile processor* • Intel® Celeron® mobile processor* • Mobile Intel® GS45 Express Chipset System Memory • Dual-Channel SDRAM support • Up to 4 GB of DDR3 1066 MHz memory, upgradeable to 8 GB using two soDIMM modules Display and graphics • 11.6" HD 1366 x 768 • Convertible display • Mobile Intel® GS45 Ex
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•WLAN: • Intel® WiFi Link 5100 802.11a/b/g/Draft-N* • Intel® WiFi Link 5100 802.11a/b/g* • Intel® WiFi Link 1000* • WPAN: Bluetooth® 2.1+Enhanced Data Rate* • LAN: Gigabit Ethernet; Wake-on-LAN ready Privacy control • BIOS user, supervisor, HDD passwords • Kensington lock slot Dimensions and Weight • 285 (W) 208.9 (D) 28.5/34.5 (H) mm (11.22 x 8.22 x 1.12/1.36 inches) • 1.72 kg (3.79 lbs.) (non-3G SKU) Power subsystem •ACPI 3.0 • 62.16 W 5600 mAh • 3-pin 30 W AC adapter • ENERGY STAR®* Special k
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System Block Diagram Chapter 1 3
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Your Notebook Tour This section provides an overview of the features and functions of the notebook. Front View No. Icon Item Description 1 Webcam Web camera for video communication 2 Display screen Also called Liquid-Crystal Display (LCD), displays computer output (Configuration may vary by models). 3 P Programmable Launch predefined programs or user defined key programs at the push of a button. 4 Backup key Press to start automatic backup procedure. 5 HDD Indicates when the hard drive is act
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No. Icon Item Description Battery Indicates the computer's battery status. 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows blue when in AC mode. Bluetooth Indicates the status of Bluetooth communication. communication (only for certain models) indicator Communication Indicates the status of WLAN / 3G communication. indicator 7 Click buttons (left The left and right buttons function like the left and and right) right mouse buttons. 8 Touchpad
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Left View 12 3 45 No. Icon Item Description 1 External display Connects to a display device (e.g. external (VGA) port monitor, LCD projector). 2 DC-in jack Connects to an AC adapter 3 Ventilation slots Enable the computer to stay cool, even after prolonged use. 4 HDMI port Supports high definition digital video HDMI connections. 5 USB 2.0 port Connect to USB 2.0 devices (e.g., USB mouse, USB camera). Right View 12 3 4 56 No. Icon Item Description 1 Multi-in-1 card Accepts Secure Digital (SD)
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5 Kensington lock Connects to a Kensington-compatible slot computer security lock. Note: Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to secure the lock. Some keyless models are also available. 6 Ethernet (RJ-45) Connects to an Ethernet 10/100/1000-based port network. Base View 1 6 5 2 4 3 No. Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Hard disk b
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Rear View 1 No. Icon Item Description 1 Battery bay Houses the computer's battery pack. Indicators The computer has several easy-to-read status indicators. The battery indicator is visible even when the computer cover is closed. Icon Function Description Bluetooth Indicates the status of Bluetooth communication. Wireless LAN Indicates the status of Wireless LAN/3G communication. HDD Indicates when the hard disk drive is active. Num Lock Lights up when Num Lock is activated. Caps Lock Light
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TouchPad Basics The following items show you how to use the TouchPad: 1 2 3 • Move your finger across the TouchPad (1) to move the cursor. • Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the TouchPad is the same as clicking the left button. Function Left Button (2) Right Button (3) Main TouchPad (1) Execute Quickly click twice. Tap twice (at t
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Using the Keyboard This computer has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num Lock When Num Lock is on, the embedded keypad is in numeric mode. The keys + function as a calculator (complete with the arith
