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ADSL
Ethernet Modem
U S E R ’ S G U I D E
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NOTICE This document contains proprietary information protected by copyright, and this Manual and all the accompanying hardware, software, and documentation are copyrighted. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any form. The manufacturer does not warrant that the hardware will work properly in all environments and applications, and makes no warranty or representation, either expressed or implied, with respect to the quality, perfo
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Contents 1. INSTALLATION INSTRUCTIONS........................................... 1 1.1 IMPORTANT! BEFORE YOU BEGIN ..................................... 1 1.2 PACKAGE CONTENTS...................................................... 1 1.3 QUICK START INSTRUCTIONS............................................... 3 Step 1: Installing the Software ......................................... 3 Step 2: Installing the Hardware ........................................ 4 Step 3: Configuring Internet Explorer.
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3.13 CONNECTION LOOPBACK................................................59 3.14 NTP SERVER..............................................................60 4. STATUS MONITORING .................................................... 61 4.1 ADSL STATUS............................................................61 4.2 SYSTEM STATUS..........................................................64 4.3 PROCESSES................................................................66 4.4 MEMORY USAGE...............
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1 Installation Instructions 1.1 Important! Before You Begin Before you install your ADSL modem, you must have DSL service enabled on your telephone line. To do this, you need to sign up with a DSL service provider. 1.2 Package Contents Check that your package includes the items shown:
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The CD contains the installation software, documentation, warranty, and Customer Support information. If anything is missing or damaged, contact Hayes Customer Support or your retailer or distributor. In addition, you may have • DSL line filters (certain units only) • Phone-jack adapter to adapt the RJ-11 phone cord to a different phone jack (certain units only) You Will Also Need • A Windows 98SE/2000/Me/XP computer equipped with a Network Interface Card (NIC). • An ADSL-enabled telephone wall
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1.3 Quick Start Instructions Installing the ADSL Ethernet involves four steps: Installing the Software, Installing the Hardware, Configuring Internet Explorer, and Establishing Communication. Step 1: Installing the Software Windows 98SE, Me, 2000, and XP Users: You must install the software BEFORE connecting the hardware. Macintosh and Linux Users: You do not need to run the CD software. Skip to Step 2, Installing the Hardware. 1 1 1 1 Your computer must be on. Insert the supplied CD into your c
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3 3 3 3 Click the ADSL Modem Installation Wizard button. 4 4 4 4 At the next screen, select ADSL Ethernet. The software installation then proceeds automatically. 5 5 When the process is complete, you will be prompted to click 5 5 Finish. Now shut down your computer and install the modem hardware. Step 2: Installing the Hardware Your computer should be shut down. Rear panel ports 1 1 1 1 Plug one end of the straight-through Ethernet (10BaseT) cable into the modem’s ETHERNET port and plug the ot
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The PWR light should become steady on, and the LINK light should blink once. If the PWR light doesn’t turn on, make sure there is power at the wall outlet or power strip where you plugged in the power cube. 3 3 3 3 Turn the computer on. 4 4 4 4 Plug one end of the supplied phone cord into the modem’s ADSL jack and the other end into the ADSL wall jack. The LINK light should blink and then become steady on. If it doesn’t, consult Appendix E, Troubleshooting. 5 5 Finally, while phone filters are
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to Step 4, Establishing Communication, on page 7. Windows users: Your software that you use to make an Internet connection must be set for a network connection, not a dial-up connection. The instructions below are for Internet Explorer, the most popular Web browser. If you are using Netscape Navigator or another browser, set it up now to use a network connection (this might be called a “Local Area Network” or “broadband” connection). If you use Internet Explorer, you need Version 5 or later. Mos
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connection manually,” and then click Next. In the Internet Connection dialog box, click “Connect using a broadband connection that is always on,” and click Next. Windows 98/Me/2000 users: In the Internet Connection Wizard dialog box, select “I want to set up my Internet connection manually, or I want to connect through a local area network (LAN),” and click Next. In the Setting up your Internet connection dialog box, change the selection to “I connect through a local area network (LAN)” and clic
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Click the icon to display the Hayes ADSL login page. If you do not have an icon on your desktop like the one shown above, open your Web browser, type http://10.0.0.2, and press Enter (or Return) to display the login page. If the login page doesn’t display, perform the following in this order: Recheck all connections; restart the modem and computer; and reset the modem by inserting a paper clip into the Reset pinhole and holding for five seconds. In this manual we use the name Configuration Manag
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4 4 4 4 The Basic Setup page displays. You need to fill in at least four of these boxes: Protocol, VPI, VCI, and Encapsulation. If your service provider gave you these settings, it will make installation a little faster and easier, but don’t worry if you don’t have them. We’ll tell you how to figure them out. If Your Service Provider Gave You Protocol, VPI, VCI, and Encapsulation Settings 1 1 1 1 If you have this information (Protocol, VPI, VCI, and Encapsulation), select the correct Protocol fr
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NOT the User ID and Password that you used to get into the Basic Setup menu.) If you cannot remember or cannot find your User ID and Password, call your service provider and say that you have misplaced your user name and password. Then enter them as well. This information is required only with PPPoE and PPPoA protocols. 5 5 If you selected 1483 Bridged with Static IP or 1483 Routed 5 5 with Static IP as your Protocol, your provider should have given you two series of numbers for the IP Address a
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For most users, the modem should take five minutes or less to test its settings for a possible match with your provider’s settings. 1 1 1 1 If your provider has given you a User ID and Password, select AutoPPP (the Basic Setup default). Otherwise, select AutoBridge and go to Step 2 on page 12. a a a a When you select AutoPPP from the Protocol list, this page appears: b b b b Make the following entries: User ID Supplied by your service provider. Typically this is the same as your email address
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d d d d As the modem searches for a match, click the ADSL Status button at the top of the page to go to the ADSL Status page. Under Connections Status, the State field indicates the search progress: e e e e When the State field displays Connected, click the Advanced Setup button at the top of the page. (If the modem fails to find a match using the AutoPPP option, see Step 2 below.) ffff On the Advanced Setup page, click the Save Configuration button to save your provider’s Internet setting
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b b b b The following field appears: Virtual Circuit Accept the default, which is 0. cccc Click Update and repeat Steps 1b – 1d above. When the modem connects, you are ready to explore the Internet. If and when you want to use your modem for online gaming, continue on page 16. If neither AutoPPP nor AutoBridge turns up a match for your provider’s settings, follow the instructions below. Locating and Entering DSL Settings Manually If AutoConfiguration Did Not Work The DSL Internet Settings Tables
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3 3 3 3 Now enter the corresponding VPI, VCI, and Encapsulation settings in the appropriate boxes. 4 4 4 4 If you selected PPPoE as your protocol, leave the Service Name box empty. 5 5 5 5 If you selected either PPPoE or PPPoA as your Protocol, your provider should have given you a User ID or User Name (usually your email address or the characters preceding the @ sign in your email address) and a Password. (These are NOT the User ID and Password that you used to get into the Basic Setup menu.)
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If you do not connect successfully, continue with Step 10 below. 10 10 10 10 Go back to the table on page 74 and enter the next most frequently used settings – those labeled (2) if you just entered (1), or (3) if you just entered (2) – on the modem’s Basic Setup page, and repeat Steps 2 – 9 above. 11 11 If there are no more settings shown for your Service Provider, 11 11 access the User’s Guide on the CD and consult Appendix E, Troubleshooting. If and when you want to use your modem for online g
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2 Online Gaming 2.1 Do I Need To Do Anything? There are three cases where you need to set up your modem in order to play online games. If you are using your computer to play a “peer-to-peer” or “head-to-head” game over the Internet, you always have to set up the modem unless you linked up to your partner by going to a web site. A peer-to-peer game is a game where two players are competing directly against one another. Popular peer-to-peer games include Age of Empires, Command and Conquer, Dark
