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™
your Gateway Profile 5
user'sguide
Customizing Troubleshooting
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Contents 1 Checking Out Your Gateway Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Iden
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Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Using eSupport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 4 Windows Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 About the Windows environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Using the desktop . . . . . . . . .
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Adjusting the volume in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Listening to CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Listening to CDs in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Listening to CDs in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Recording and playing audio . . . . . . . . . . . . . . . . . . . .
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Changing the desktop background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138 Selecting a screen saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141 Changing the mouse settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143 Adding and modifying user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145 Power management . . . . . . . . . . . . . . . . . . . . . . . .
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Installing your old printer or scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177 Installing a USB printer or scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177 Installing a parallel port printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177 Installing your old programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 11 Maintaining Your Computer. . . . . . . . . . . . . .
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14 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227 Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228 First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229 Software support tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230 Troubleshootin
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Checking Out Your Gateway 1 Profile This chapter introduces you to the basic features of your computer. Read this chapter to learn: ■ How to identify the features of your Gateway Profile computer ■ How to locate your computer’s model and serial number ■ How to locate the Microsoft Certificate of Authenticity ■ How to locate the specifications for your computer ■ What accessories are available for your computer 1
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Chapter 1: Checking Out Your Gateway Profile Front Display controls Diskette Microphone drive jack Power button Speaker Headphone Volume control CD/DVD/ Speaker jack buttons Recordable drive www.gateway.com 2
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Front Component Icon Description Speakers Provide stereo audio output when headphones or amplified speakers are not plugged in. Diskette drive Use this drive to store smaller files on diskettes. For more information, see “Using the diskette drive” on page 74. Headphone jack Plug headphones into this jack. Microphone jack Plug a microphone into this jack to record sound. Volume control Press these buttons to adjust speaker volume. buttons CD/DVD/Recordable Use this drive to listen to audio CDs,
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Chapter 1: Checking Out Your Gateway Profile Back PS/2 Ethernet mouse port jack Audio Parallel Monitor input port out port jack Microphone Modem Monitor jack PS/2 jack in port keyboard Audio USB ports output port Serial Power jack connector port www.gateway.com 4
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Back Component Icon Description Monitor (VGA) out Plug an additional monitor into this port. port Ethernet jack Plug a 10/100 Ethernet network cable or a device (such as a DSL or cable modem for a broadband Internet connection) into this jack. For more information, see “Using the Internet” on page 63. Audio line in jack Plug an external audio input source (such as a stereo) into this jack so you can record sound on your computer. ® PS/2 mouse port Plug a Personal System/2 (PS/2) mouse into t
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Chapter 1: Checking Out Your Gateway Profile Right side PC Card slot IEEE 1394 port (4-pin) IEEE 1394 port (6-pin) USB ports Component Icon Description PC Card slot Insert a Type I or Type II PC Card into this slot. For more information, see “Adding and removing PC Cards” on page 212 ® ® IEEE 1394 ports Plug IEEE 1394 (also known as Firewire or i.Link ) devices (such as a digital video camera) into these 4-pin and 6-pin IEEE 1394 ports. For more information, see “Installing a printer, scan
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Identifying your model Identifying your model Important The labels shown in this section are for informational purposes only. Label information varies by model, features ordered, and location. Gateway model number The label located underneath the computer case contains information that identifies your computer model. Gateway Technical Support will need this information if you call for assistance. Gateway serial number You can locate the Gateway serial number: ■ Printed on the system label lo
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Chapter 1: Checking Out Your Gateway Profile Finding your specifications For more information about your computer, such as memory size, memory type, and hard drive size, go to the My Computer Info link in Help and Support or visit Gateway’s eSupport page at support.gateway.com. The eSupport page also has links to additional Gateway documentation and detailed specifications. For more information, see “Using eSupport” on page 36. www.gateway.com 8
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Accessories Accessories Gateway offers accessories that can help you make the most of using your computer. To order accessories, visit the Accessory Superstore at accessories.gateway.com. Home networking kit With a home networking kit, you can network, or “link”, two or more computers in your home. After you have set up a home network, you can access the files, drives, and printers on linked computers, play multiplayer games, and even share one Internet connection. Two types of home network
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Chapter 1: Checking Out Your Gateway Profile Storage Devices If you need additional storage space or you want to back up your files, you can add storage devices to you computer. With a CD-ReWritable (CD-RW) drive, you can free up hard drive space by backing up files, then removing them from your hard drive. The inexpensive discs for CD-RW drives can hold as much as 700 MB of data. CD-RW drives can write to either CD-R or CD-RW discs. You can write to CD-R discs just one time. You can write
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Getting Started2 Read this chapter to find out how to: ■ Use your computer safely ■ Protect your computer from power source problems ■ Start and turn off your computer ■ Use the keyboard ■ Use the mouse ■ Use the computer display ■ Install peripheral devices 11
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Chapter 2: Getting Started Working safely Before using your computer, read the following recommendations for setting up a safe and comfortable work area and avoiding discomfort and strain. Top of display is not higher than eye level Screen is perpendicular to your line of sight Hands and arms are parallel to the floor Feet are flat on the floor Reducing eye strain Sunlight or bright indoor lighting should not reflect on the computer display or shine directly into your eyes. ■ Position the c
