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AlcatelOmniPCX Enterprise
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User g guide Easy REFLEXES Alcatel O OmniPCX E Enterprise Your Easy REFLEXES terminal provides simple and quick access to all the services and functions offered by your Alcatel OmniPCX Enterprise system. This User guide gives: •a full description of your terminal, •an alphabetic index of services and functions available, • a step-by-step guide explaining how to use the services and functions, in three sections: • Your calls • For your convenience • While you are away Your Easy REFLEXES terminal
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Symbols u used iin tthe d documentation The action «Press» is represented by User-programmed or f ixed keys are represented by All preset or customized function codes are fully explained in the code table included with this documentation. The programming of keys, to customize your terminal, is described on page 32. A list of available functions is given on page 34. 2
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System iinformation Depending on the software release installed on your system (R2 or ≥ R3), some of the preprogrammed keys on your terminal are different. These keys are described in the "Description o of T Terminal" chapter, in the paragraph "Preprogrammed k keys a and L LEDs". Also, depending on your system configuration and irrespective of the software release installed, your terminal can be single-line (you have no line keys) or multi-line (you have at least two line keys). On a multi-line
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D DE ES SC CR RIIP PT TIIO ON N O OF F T TE ER RM MIIN NA AL L 5
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Display Your terminal has a display which can contain several pages. If there is another page, the symbol ">" will appear on the right of the display. To move from page to page, use the and keys. When your terminal is idle, the display gives you information on the state of the terminal (forwarding that has been programmed in, for example), or the date and time if nothing has been programmed in. During a call, the display gives you information about your correspondent or the current conversati
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Preprogrammed k keys a and L LEDs Your terminal has fixed (preprogrammed) keys: • to monitor the status of a terminal, • to call an internal or external number directly, • to access a function. Some of these can be reprogrammed by your installation technician to suit your own preferences. Single- lline m mode Depending on the software release, your system has 6 or 8 preprogrammed keys. Software release R2 Software release ≥ R3 Multi-lline m mode Depending on the software release, your
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Call o or ffunction L LEDs. Green LED indicates messages received. Six LEDs correspond to preprogrammed keys. LED flashing: LED lit up: Call being made. Call in progress. Call on hold. Call on common hold. Fixed (preprogrammed) keys are: : switch from one correspondent to another : cancel an enquiry call : forward calls to another terminal : temporarily store a number : access the various mail services : call using your personal directory : consult the list of unanswered ISDN ca
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F Fiix xe ed d k ke ey ys s The fixed keys correspond to the most frequently used functions. IIn nffo orrm ma attiio on n : to go into programming mode or E En nd d: to terminate a to display information on call or programming your terminal i increase loudspeaker reduce loudspeaker or or receiver volume receiver volume L Lo ou ud ds sp pe ea ak ke err 9
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II N N D D E E X X A A Absence Consulting the list of internal calls............................................................... 53 Consulting the list of ISDN calls ................................................................. 53 Adjusting loudspeaker volume during a conversation ...................................... 36 Adjusting the display brightness ................................................................... 37 Allocating calls to customer account codes ......................
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Entering a programmed conference ........................................................... 25 Mastered conference................................................................................ 26 Talking with two other people, internal and/or external, at the same time (conference call)...................................................................................... 21 D D Directory Calling a number from the system directory ................................................ 27 Calling fro
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Hunt group Hunt group............................................................................................. 28 Temporarily leaving your hunt group ......................................................... 28 II Identity Hiding your caller's identity....................................................................... 42 Hiding your identity ................................................................................. 41 Identifying the terminal you are on............................
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O O Operator Calling the operator................................................................................. 16 P P Padlocking your terminal............................................................................. 51 Pager Forwarding your calls to your pager ......................................................... 52 Replying when your pager sounds............................................................. 52 Parking (an external caller)..............................................
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Redialling the last number dialled................................................................. 37 Reporting malicious calls ............................................................................. 42 Ringer Adjusting the ringer (tune and volume) ....................................................... 37 Answering a night service bell .................................................................. 24 S S Saving a number, to call it later...............................................
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Y Y O O U U R R Y Y O O U U R R C C A A L L L L S S C C A A L L L L S S 15 C C A A L L L L S S
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M Ma ak kiin ng g a an n e ex xtte errn na all c ca allll Lift the receiver. For example, press 9, followed by the number you want. The display screen will show the number you have dialled. The LED relating to the line key will indicate the status of your call. Note: 9 is the default code for getting an outside line. You can consult the codes for the " "A Atttte en nd da an ntt c ca allll" " and " "D Diirre ec ctt o ou utts siid de e lliin ne e" " functions using the Menu key. M Ma ak
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C Ca alllliin ng g a a s se ec co on nd d p pe errs so on n d du urriin ng g a a c co on nv ve errs sa attiio on n ((e en nq qu uiirry y c ca allll)) During a conversation with either an internal or an external caller, you can call a second person. There are several ways of doing this: by dialling the new number, or using a programmed key, or from your personal directory. You will then be put through to the second correspondent, and the first one will automatically be put on hold. To ca
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R Re ec ce eiiv viin ng g c ca alllls s d du urriin ng g a a c co on nv ve errs sa attiio on n During a call, you will be informed that an internal or external caller is trying to ring you by a beep (single-line terminal) or by a line key flashing (multi-line terminal). The new call is placed on hold and the display screen shows the caller's identity for three seconds. If you want to answer the call: On a single-line terminal: dial the code for the " "C Co on ns su ulltt c ca allll o on n
