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Enterprise IP Solutions
OfficeServ
User Guide for
Large LCD Phones
ITP-5012L
DS-5012L
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Publication Information Samsung Business Communications reserves the right without prior notice to revise information in this publication for any reason. Samsung Business Communications also reserves the right without prior notice to make changes in design or components of equipment as engineering and manufacturing may warrant. Disclaimer Samsung Business Communications is not responsible for errors or problems arising from customers not installing, program
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U E D t onia r a l of t iym C onf o r ( R) TTE Sm as n ug cE e lr toi n . Co , Ld t . 2 o Gg na d n - n Do , g u G i- m Ciy t Kuy g nu b ,k Ko e r , a 307 - 0 (f tco a ry na m e , d r e )ss c er ad le rne ud u or s e l o i rnysb iet s a h tt h t e tdrc pou li tai Dg one p Khye OfficeServ 12 s my S te " " o t w hh c i ts i h adnla o ir t ee tr a ls s i n i rmn oyoftci wh t i E R trD i i C51 / E / ( e Ax I I ) w te lVgoa ev i trD ice C:93/68/EEC / E /E M EC ev i trD ice 3 /EE /2EE /9 C: C / By
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U E D t onia r a l of t iym C onf o r ( R) TTE Sm as n ug cE e lr toi n . Co , Ld t . 2 o Gg na d n - n Do , g u G i- m Ciy t Kuy g nu b k, Ko e r , a 307 - 0 (f cto a ry na m e , d r e )ss c er ad le rne ud u or s e l o i rnysb iet s a h tt h t e trdc pou li tai Dg one p Khye OfficeServ 1 s my S te00 " " o t w hh c i ts i h adnla o ir t ee tr a ls s i n i rm n yooft ic wh t i E R tDr i i C51 / E / ( e Ax I I ) w te lVgoa ev i trD ice C:93/68/EEC / E /E M CE ev i trD ice 3 /EE /2EE /9 C: C /
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ELECTRONICS U E t oni a r a l D of t i my C onf or ( R) TTE Sm as n ug cE e lr toi n . Co , Ld t . 259 Gongdan-Dong, Gumi-City Kyungbuk, Korea, 730-030 (factory name, address) c er ad le rn e ud u or s e l o i rnysb iet s a h tt h t e trd c opu li tai Dg one p Khye s my S te "iC "D o t w h h c i t h s i d a l r a n o i t r e e t a ls s i n i n o c rmyo tf i wh t i E R trD i v i e 51/ E / C ( A nn e x II ) w t lV o e g a rD i ev i t c e / EE / C E M C rD i ev i t c e 3 /EE / C: EE / C / B y c
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IP Keysets Intended Use This IP terminal is intended to be connected to an IP access point indirectly con- nected to an IP interface of a Samsung OfficeServ converged communication sys- tem. The connection allows voice communication between the central processor unit and the telephone as well as feed-through IP traffic to a PC. It is not intended to be connected to any other telephone system or the public telephone network. Please read the provided user instructions ca
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About This Guide This User’s Guide provides instructions for using Samsung’s latest ITP- 5012L Internet Phone and DS-5012L Digital Phone in conjunction with the Samsung Enterprise IP Solutions OfficeServ telephone system. Both are large LCD phones which display icons and menus to allow fast and easy selection of functions and features. You are shown how to install your phone, how to configure it to work cor- rectly and how to operate it. Take time to study this guide and familiarise yo
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Do not install the phone on an unstable surface or in direct sunlight. May cause severe damage to parts of the phone Do not place the phone in an area which is prone to dust or fluctuating temperatures. May cause a fire or electric shocks. Do not install the phone near a heat source (electric fire, radiator, etc.) May cause a fire or electric shocks. Do not use or store inflammable solvents or materials near the phone. May cause a fire or electric shocks.
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CAUTION ITP-5012L—Take care not to connect the network (LAN) cable to the PC connector on the phone. If the LAN cable is connected to the PC connection jack, both telephone and PC communications will be lost. Use a soft dry cloth to clean the phone. Do not use any chemical solvents such as wax, benzene, alcohol, thinner, mosquito spray, aerosol, lubricant, or detergent to clean your phone. The use of chemicals on the phone may cause fading, discoloration or d
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Contents DS/ITP-5012L Phone User Guide Contents ABOUT THIS GUIDE ........................... i SAFETY TIPS....................................... i INSTALLING THE PHONE .................. 1 ITP-5012L Internet Phone........................................... 1 1. Checking Components.......................................... 1 2. Assembling the Phone .......................................... 3 DS-5012L Digital Phone.............................................. 5 1. Checking Compo
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Contents DS/ITP-5012L Phone User Guide 3. Using the AOM Screen............................................ 24 4. Using the Fixed Feature Menu Screen ................. 24 5. Using Feature Dialling Codes ................................ 26 6. Entering Numbers & Characters ........................... 28 7. Volume Adjustment.................................................32 Adjusting Handset Volume............................................ 32 Adjusting Speaker Volume...........
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Contents DS/ITP-5012L Phone User Guide MAKING CALLS .................................. 57 1. Before Making a Call ............................................... 57 2. Making an Intercom Call......................................... 59 Busy Station Callback ................................................... 60 Busy Station Camp-On ................................................. 62 Calling the System Operator......................................... 63 3. Making an Outside Ca
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Contents DS/ITP-5012L Phone User Guide Transfer Calls to Voice Mailbox .................................... 83 3. Intercom & External Calls....................................... 84 Conference Calls .......................................................... 84 Load Group for Conference.......................................... 86 CONVENIENCE FEATURES ............... 87 1. Call Forwarding........................................................87 Forward All Calls.................
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Contents DS/ITP-5012L Phone User Guide Verify, Return or Delete an Indication ........................... 105 Programmed Messages................................................ 107 6. Executive/Secretary Hot Line................................. 109 Executive Status Display .............................................. 109 Call Transfer from Secretary to Executive .................... 110 Executive/Secretary Message ...................................... 111 7. In/Out of Group
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Contents DS/ITP-5012L Phone User Guide Search by Speed Dial Number Location....................... 125 Search by Name ........................................................... 126 Search by Number........................................................ 127 Search by Group........................................................... 128 Search by Time............................................................. 129 Recently Called Numbers.............................................
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Contents DS/ITP-5012L Phone User Guide Page Volume................................................................. 158 7. Call Forwarding........................................................158 8. Configuration...........................................................159 Changing Your Password ............................................. 160 Locking Your Phone...................................................... 160 Setting the Answer Mode..................................
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Installing the Phone DS/ITP-5012L Phone User Guide Installing the Phone ITP-5012L Internet Phone 1. Checking Components You should have received the following items. If any are missing or dam- aged, contact your dealer. Phone Stand Handset LAN Cable ITP-5012L (for PC connection) Power Adapter 1
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Installing the Phone DS/ITP-5012L Phone User Guide Base of Phone LAN connection jack: For connecting the LAN cable from the network. PC connection jack: For connecting the LAN cable from a PC’s network card. Power adapter connection jack: For connecting the power adapter cable. Handset connection jack: For connecting the handset cord (jack marked with symbol). Connection jack for a recording device: For connecting a recording device. Holes for mou
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Installing the Phone DS/ITP-5012L Phone User Guide 2. Assembling the Phone ② ③ ④ ⑤ ① Connecting Cables to the Phone 1. Connect the handset to the handset connection jack ( ). Connect the LAN cable from the network to the LAN connection jack. 2. 3
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Installing the Phone DS/ITP-5012L Phone User Guide 3. Connect the LAN cable from the PC’s network card to the PC connec- tion jack. 4. Connect the power adapter to the power adapter jack. (Do not connect the power adapter to the mains outlet yet, or if you do, ensure that the power is not switched on.) 5. Connect any recording device to the recording device jack (REC.) (The recording device can record phone conversations.) Using the Phone Stand If the phone is to stand on
