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TM
MultiVOIP   FX
SIP Gateways
 
User Guide for Voice/IP Gateways 
             Models:    MVPFX2-2 
     MVPFX2-4 
     MVPFX2-8 
   
 
 
 
 
                                                                                                                                                                                                                                                                                                                                                             
                    
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                          User Guide   S000411A  MultiVOIP FX Analog SIP Gateways (Models MVPFX2-2, MVPFX2-4 & MVPFX2-8)    This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems,  Inc. All rights reserved.  Copyright © 2006, by Multi-Tech Systems, Inc.  Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any  implied warranties of merchantability or fitness for any particu
                    
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                          CONTENTS  CHAPTER 1: OVERVIEW......................................................................................................................................................5  ABOUT THIS MANUAL..............................................................................................................................................................6  INTRODUCTION TO ANALOG MULTIVOIP FX  SIP GATEWAY VOICE-OVER-IP UNITS (MVPFX2-2/4/8) ................................7  MultiVOIP Front Pan
                    
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                        Contents  MultiVOIP User Guide  Procedure for Configuration by Web GUI (Summary)......................................................................................................61  Local Configuration Procedure (Detailed)........................................................................................................................61  CHAPTER 6: PHONEBOOK CONFIGURATION...........................................................................................................101  CONF
                    
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                            Chapter 1: Overview  5                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
                    
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                        Overview  MultiVOIP User Guide   About This Manual  This manual is about Voice-over-IP products made by  Multi-Tech Systems, Inc.  It describes three analog  TM MultiVOIP FX units  that operate with the SIP transmission protocol only, namely,  models MVPFX2-2,  MVPFX2-4, and MVPFX2-8.     These MultiVOIP units can inter-operate with other contemporary analog MultiVOIP units (MVP130,  MVP130FXS, MVP210, MVP410, and MVP810), with contemporary SIP-Surivability MultiVOIP units  (MVP210-SS, MVP410-SS
                    
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                        MultiVOIP FX User Guide  Overview    Introduction to Analog MultiVOIP FX   SIP Gateway Voice-over-IP Units  (MVPFX2-2/4/8)  TM VOIP: The Free Ride.  We proudly present Multi-Tech's MVPFX2-2/4/8 MultiVOIP FX SIP  Gateways.  These three models allow voice/fax communication to be transmitted at no additional expense over your  existing IP network, which has ordinarily been data only.  To access this free voice and fax communication,  you simply connect the MultiVOIP to your telephone equipment and 
                    
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                        Overview  MultiVOIP User Guide     Phone System Transparency.  These MultiVOIPs inter-operate with a telephone switch or PBX, acting as a  switching device that directs voice and fax calls over an IP network.  The MultiVOIPs have “phonebooks,”  directories that determine to who calls may be made and the sequences that must be used to complete calls  through the MultiVOIP.  The phonebooks allow the phone user to interact with the VOIP system just as  they would with an ordinary PBX or telco switc
                    
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                        MultiVOIP FX User Guide  Overview  Logging of System Events. MultiTech has built SysLog Server functionality into the software of the  MultiVOIP units.  SysLog is a de facto standard for logging events in network communication systems.       Figure 1-4:  Logging with SysLog  The SysLog Server resides in the MultiVOIP unit itself.  To implement this functionality, you will need a  SysLog client  program (sometimes referred to as a “daemon”).  SysLog client programs, both paid and  freeware, can b
                    
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                        Overview  MultiVOIP User Guide     MultiVOIP Front Panel LEDs  LED Types.  The MultiVOIPs have two types of LEDs on their front panels:   (1) general operation LED indicators (for power, booting, and   ethernet functions), and   (2) channel operation LED indicators that describe the data traffic and performance in each VOIP data  channel.   Active LEDs.  On both the MVPFX2-4 and MVPFX2-8, there four WAN LEDs and eight  channel-operation  LEDs.  However, on the MVPFX2-4, only the left four sets o
                    
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                        MultiVOIP FX User Guide  Overview  LED Descriptions for MultiVOIP-FX2 Units     Front Panel LED Definitions   LED NAME DESCRIPTION     General Operation LEDs (one set on each MultiVOIP model)  Power Indicates presence of power.  After power up, the Boot LED will be on briefly while the  Boot  MultiVOIP is booting.  It lights whenever the MultiVOIP is  booting or downloading a setup configuration data set.  FDX.  LED indicates whether Ethernet connection is  Ethernet  half-duplex or full-duplex (
                    
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                        Overview  MultiVOIP User Guide     Computer Requirements  The command computer used in conjunction with the MultiVOIP must meet these requirements:  (a) any reasonably modern PC,  (b) must have an up-to-date version of Java installed (v. 1.5 or higher),  (c) must have an up-to-date  web browser installed (at this writing, up-to-date browsers would include   Internet Explorer 6.0(+), Netscape 6.0(+), or Mozilla FireFox 1.0(+).),   (d) must have IP access to the MultiVOIP, and  (e) optionally, hav
                    
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                        MultiVOIP FX User Guide  Overview  Installation at a Glance  The basic steps of installing your MultiVOIP network involve unpacking the units, connecting the cables,  and configuring the units using the MultiVOIP web-based graphic user interface (GUI), and confirming  connectivity with another voip site.  This process results in a fully functional Voice-Over-IP network.   Related Documentation  The MultiVOIP User Guide (the document you are now reading) comes in electronic form and is included  
                    
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                                Chapter 2: Quick Start Guide  14                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
                    
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                        MultiVOIP FX Quick Start Guide Preliminaries & Info Gathering    This chapter contains streamlined instructions to get the MultiVOIP up and running quickly.  These start- up instructions include assistance on setting up the MultiVOIP’s Inbound and Outbound Phonebooks.   These sections of the Quick Start Guide may be particularly useful for phonebook configuration:  Phonebook Starter Configuration  Phonebook Tips  Phonebook Example (One Common Situation)  The Quick Start Guide also contains a “Ph
                    
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                        Preliminaries & Info Gathering  MultiVOIP FX Quick Start Guide  Phone/IP Details *Absolutely Needed*  Before Starting the Installation  The MultiVOIP will interface with both the IP network and the phone system.  You must gather  information about the IP network and about the phone system so that the MultiVOIP can be configured to  operate with them properly.  A summary  of this configuration information appears on page 17 (“Config  Info CheckList”).  Gather IP Information  Ask your computer net
                    
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                        MultiVOIP FX Quick Start Guide Preliminaries & Info Gathering    Config Info CheckList  Type of Config Info MultiVOIP   Gathered  Configuration screen   on which to enter Config    Info    √  IP info for voip unit IP Parameters    ● IP address  ● Gateway  ● DNS IP (if used)  Interface Type Interface Parameters    *In FXO/FXS systems, channels used  (Choices: FXS or FXO*)  for phone, fax, or key system are  FXS; channels used  for analog PBX  extensions or analog telco lines are  FXO.   Country C
                    
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                        Command PC & Voip Hookups  MultiVOIP FX Quick Start Guide    Command/Control Computer Setup (Specs & Settings)  The computer used for command and control of the MultiVOIP   (a) any reasonably modern PC,  (b) must have an up-to-date version of Java installed (v. 1.5 or higher),  (c) must have an up-to-date  web browser installed (at this writing, up-to-date browsers would include   Internet Explorer 6.0(+), Netscape 6.0(+), or Mozilla FireFox 1.0(+).),   (d) must have IP access to the MultiVOIP, 
                    
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                        MultiVOIP FX Quick Start Guide  Command PC & Voip Hookups    Quick Hookup for MVPFX2-4 & MVPFX2-8      19                                                                                                                                                                                                                                                                                                                                                                                                           
                    
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                        Command PC & Voip Hookups  MultiVOIP FX Quick Start Guide    Quick Hookup for MVPFX2-2  VOICE /FAX 1 VOICE/FAX 2 WAN CONSOLE POWER FXS FXO FXS FXO 10/100 RS-232 RJ-45 Voice/Fax Channel 1 - 2 Connectors           Connections RJ-11 FXS    FXO Connectors Power Connection GND FX S DB-9 Connector FXO to Computer Serial Port Console Port Connection PSTN WAN/Ethernet Connection       20