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                        User Manual
Please read this manual before using the scanner.
After you finish reading this manual, keep it in a safe place for 
future reference.                                                                                                                                                                                                                                                                                                                                                                  
                    
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                        READ CAREFULLY BEFORE OPENING THE SEALED 2. BACK-UP COPY: You may make one copy of the SOFTWARE  solely for a back-up purpose or copy the SOFTWARE onto the  DISK PACKAGE permanent storage device (e.g. a hard disk) of your computer and  retain the original for a back-up purpose. Except as expressly  CANON SOFTWARE LICENSE AGREEMENT permitted under the applicable law, any other copying of the  IMPORTANT-READ THIS AGREEMENT BEFORE OPENING THE  SOFTWARE is a violation of this Agreement. You must rep
                    
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                        CANON, CANON’S AFFILIATE, THEIR DISTRIBUTOR OR DEALER 8. ACKNOWLEDGEMENT: BY OPENING THE SEALED DISK  SHALL HAVE NO OBLIGATION TO INDEMNIFY YOU AGAINST PACKAGE, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS  ANY CLAIM OR SUIT BROUGHT BY A THIRD PARTY ALLEGING AGREEMENT, UNDERSTOOD IT, AND AGREE TO BE BOUND BY  THAT THE SOFTWARE, ACCOMPANYING DOCUMENTATION OR ITS TERMS AND CONDITIONS. YOU ALSO AGREE THAT THIS  THE USE THEREOF INFRINGES ANY INTELLECTUAL PROPERTY AGREEMENT IS THE COMPLETE AND EXCLUSIVE S
                    
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                        FCC REGULATIONS (For 120 V model) RÈGLEMENT SUR LE BROUILLAGE RADIOÉLECTRIQUE  (For 120 V models) Document Scanner, Model M11071 This device complies with Part 15 of the FCC Rules. Operation is  Cet appareil numérique respecte les limites de bruits radioélectriques  subject to the following two conditions: (1) This device may not cause  applicables aux appareils numériques de Classe B prescrites dans la  harmful interference, and (2) this device must accept any interference norme sur le matériel
                    
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                        Für EMVG Copyright Dieses Produkt ist zum Gebrauch im Wohnbereich, Geschäfts-und Copyright 2009 by CANON ELECTRONICS INC. All rights reserved. Gewerbebereich sowie in Kleinbetrieben vorgesehen. No part of this publication may be reproduced or transmitted in any  form or by any means, electronic or mechanical, including  Für 3. GPSGV photocopying and recording, or by any information storage or retrieval  system without the prior written permission of CANON  “Maschinenlärminformations-Verordnung 3
                    
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                        Preface Thank you for purchasing the Canon Document Scanner User Manual imageFORMULA DR-2020U. Please read this manual thoroughly before using the scanner to  familiarize yourself with its capabilities, and to make the most of its  many functions. After reading this manual, store them in a safe place  for future reference. Manuals for the Scanner The documentation for the scanner consists of the Reference Guide,  which is supplied with the scanner, and the User Manual (this manual)  and CaptureP
                    
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                        Symbols Used in This Manual How This Manual is Organized The following symbols are used in this manual to explain procedures, This manual consists of the following contents. restrictions, handling precautions, and instructions that should be  ■ Before Using the Scanner observed for safety. Provides safety instructions and describes scanner features and  the names and functions of parts. WARNING ■ Handling Documents Indicates a warning concerning operations that may lead to death  Describes suppo
                    
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                        Scanning ................................................................. 25 Table of Contents Supplied Software........................................................ 25 Scanning with CaptureOnTouch................................. 26 Preface ................................................................................. 6 CaptureOnTouch Features........................................................ 26 Symbols Used in This Manual..................................................... 7 Outp
                    
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                        Configuring the Scanner Settings ........................................ 52 Before Using Adobe Acrobat 9.0.......................................... 55 Mode-Dependent Function Limitations ................................ 57 Scanner Operation Settings ...................................................... 58 Opening the Scanner Properties Screen ............................. 58 Scanner Property Settings ................................................... 59 Maintenance ..........................
                    
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                        Before Using the Scanner Important Safety Instructions To ensure the safe operation of this scanner, be sure to read the ● Avoid warm or humid locations,  safety warnings and precautions described below. such as in the vicinity of a water  faucet, water heater, or humidifier,  and avoid locations where the  Installation Location fumes from ammonia, paint thinner,  The performance of this scanner is affected by the environment in which it  or other volatile chemicals may be  AMMONIA is installed.
                    
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                        ● Do not pull directly on the power  Power Supply cord. When disconnecting the  power cord, grasp the power plug  ● Connect only to a power outlet of  and remove it from the power outlet. the rated voltage and power supply  ● Keep the area around the power  frequency (either 120 V, 60 Hz or  plug clear of objects so that the  220-240 V, 50/60 Hz, depending on  120 V Type power cord can be disconnected  your region). easily in an emergency. ● Do not connect other electrical  ● Use only the AC ada
                    
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                        ● Do not knot or coil the power cord, as this may result in a fire or  Moving the Scanner electric shock. When connecting the power cord, make sure that the  power plug is securely and completely inserted into the power  ● Before moving the scanner, make sure to turn the power switch  outlet. OFF, and disconnect the power plug from the power outlet. ● To use a reel-type extension cord, unwind all of the cord from the  ● When moving the scanner, make sure to lock the lock switch and  reel. Long-t
                    
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                        ● Be careful when placing paper in the scanner and when removing  CAUTION jammed paper. It is possible to cut your hand on the edge of a sheet  ● Do not install the scanner on a surface that is unstable, tilted, or in  of paper. an area subject to excessive vibrations, as this may cause the  ● Open and close the feeder carefully and slowly. Failure to do so  scanner to fall, resulting in personal injury or damage to the  may result in malfunction or personal injury. scanner. ● Take care to avoid
                    
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                        Features Multiple Methods for Document Feeding Variety of Image Processing Options ● Scan multipage documents at up to 20 pages per minute (for single- ● Auto Paper Size Detection sided documents) using the built-in feeder. The scanner can detect Detect the document page size while scanning. This also removes  documents that are loaded into the feeder and begin scanning the blank space that surrounds an image when a document of a  automatically using the auto-start function. non-standard size is
                    
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                        ● Skip Blank Page The scanner scans both sides of a document and skips saving the  image of any side it determines to be a blank page. Two-Sided Documents Images with Blank Page  with a Blank Side Skipped ● Dropout Color Specify one color (red, blue, or green) to be omitted while scanning  documents. Color Document Image with Red Dropped Out  (Red Filtered) ● Remove Binder Holes Erases the shadows that appear on scanned images from binding  holes on the original document. Document with Image wit
                    
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                        Installation Requirements We recommend a system environment that meets the following  Application Software conditions for optimal use of the DR-2020U. Use ISIS/TWAIN-compliant applications that are compatible with the  above system environments. Operating System Note � Microsoft Windows 2000 Professional SP4 or later � Use the latest USB 2.0 driver made available by Microsoft. For  � Microsoft Windows XP Professional SP3 or later details, contact your local authorized Canon dealer. � Microsoft W
                    
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                        Names and Functions of Parts Front ABD C G H I J K F E A Feeder Cover G Business Card Feeder Open this to clear paper jams or to perform cleaning. Open and use this when scanning business cards. B Document Guides H Pressure Board Adjust this to the width of the document. This presses documents placed on the flatbed against the glass. C Document Feed Tray I Scanning Glass (Feeder) Open this when placing documents into the feeder. J Lock Switch D Document Eject Tray Use this to lock the inner part
                    
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                        G STOP Button Operation Panel Press this button to stop scan procedures or clear error displays,  such as those for paper jams. H POWER Button Press this button to turn the scanner ON, and the power indicator  will light. When you press and hold this button (for 2 seconds) while the  ABCE D FGH scanner is turned ON, the scanner and power indicator will turn  OFF. A Job Buttons Specific jobs are assigned to these buttons. Scanning will start  Display Panel Indications when any of these buttons ar
                    
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                        The business card feeder is open  Rear (waiting for cards to be placed). Error Displays Communication error with  computer. When an error occurs, a message  indicating the nature of the error  appears. You can use the scroll  keys to scroll longer messages. For  details on the error messages and  AC B their solutions, see p. 65. A USB Connector Connect the supplied USB cable (or Hi-Speed USB 2.0 compatible  cable) here. B ADF Connector CAUTION Never disconnect the ADF connector. The feeder will 
                    
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                        Handling Documents Feeding Methods There are three feeding methods (feeder, flatbed, business card feeder) for scanning documents with this scanner. The types of documents that  can be scanned with each method are as follows. Feeder (See p. 22.) Flatbed (Platen Glass) (See p. 23.) Business Card Feeder (See p. 24.) Width: 8.5" (216 mm) Width: 1.9" to 2.2" (49 mm to 55 mm) Width: 5.5" to 8.5" (140 mm to 216 mm) Length: 3.9" to 14.0" (100 mm to 356 mm) Length: 11.7" (297 mm) Length: 3.3" to 3.6" (8