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                        Sprint Mobile Broadband Card
by Sierra Wireless
®
AirCard 597E
www.sprint.com
© 2007 Sprint Nextel. All rights reserved. SPRINT and other trademarks 
are trademarks of Sprint Nextel.                                                                                                                                                                                                                                                                                                                              
                    
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                        Table of Contents Welcome to Sprint  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii Section 1: Basics of Your Card  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 1A. Introducing the Sprint Mobile Broadband Card  . . . . . . . . .
                    
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                        2D. Setting Up Service (Windows)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Activating and Using Sprint Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Preactivated Card  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Non-preactivated Card: One Touch Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Non-preactivated Card:
                    
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                        3C. Changing Sprint Connection Manager Settings (Windows)  . . . . . . . . . . . . . .73 Settings Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 General Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Sprint Mobile Broadband Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Sprint Location Serv
                    
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                        Viewing the Amount of Data Transferred  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Ending a Connection  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Displaying Your Phone Number and ESN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Unins
                    
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                        Section 6: Safety Information and Terms & Conditions  . . . . . . . . . . . . . . . . . . . . . . . 145 6A. Safety and Notices  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Important Notice  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Safety and Hazards  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 6B. Wa
                    
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                        Welcome to Sprint We are committed to bringing you the best wireless technology available, and we  built our network right from the start, so no matter where you are on the network,  all your services will work the same. When it comes to mobile connectivity, the Sprint Mobile Broadband card offers  more freedom than ever before. No wires, no cables, just access to your data when  you need it. The power of the Internet and company data is truly at your  fingertips. This guide will familiarize you
                    
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                        Introduction This User’s Guide introduces you to Sprint service and all the features of your new  wireless Sprint Mobile Broadband card. It’s divided into seven sections:  Section 1:  Basics of Your Card  Section 2:  Installing the Card  Section 3:  Using the Card on a Windows Computer  Section 4:  Using the Card on a Mac  Section 5:  Technical Specifications and Regulatory Information  Section 6:  Safety Information and Terms & Conditions  Section 7:  Glossary and Index Throughout the gu
                    
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                        Section 1 Basics of Your Card                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                    
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                        Section 1A Introducing the Sprint Mobile Broadband  Card In This Section  Your Sprint Mobile Broadband Card  CDMA Networks  TRU-Install  One Touch Activation  Package Contents  Care and Maintenance  About This Guide This section introduces the basic features and functions of your Sprint Mobile  Broadband card, what is included with your card, and how to use this guide to get  you started. Section 1A: Introducing the Sprint Mobile Broadband Card     3                                       
                    
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                        Your Sprint Mobile Broadband Card The Sierra Wireless AirCard® 597E ExpressCard is a dual-band wireless  ExpressCard modem. It enhances the functionality of your mobile computing  devices by adding wireless data. This card allows you to do the following (subject to feature availability), without  using a landline network or phone:  Easily activate your account (One Touch Activation)  Connect to the Internet, VPNs, and corporate networks  Send and receive large email messages  Use Sprint Loca
                    
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                        CDMA technology provides a variety of connectivity features, depending on your  Sprint account (actual speed depends on the network conditions): SM  1xEV-DO Rev. A (Sprint Power Vision ) supports Internet connections with  data rates up to 3.1 Mbps (downlink from the network) and 1.8 Mbps (uplink to  the network). Average data rates are 600 kbps - 1.4 Mbps (downlink from the  network) and 350-500 kbps (uplink to the network).  1xEV-DO Rev. 0 (Sprint Power Vision) supports Internet connections 
                    
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                        Package Contents Your Sprint Mobile Broadband card package contains the following components:  Sprint Mobile Broadband card by Sierra Wireless (Model AirCard 597E)  ExpressCard to PC Card adapter (needed only if your computer doesn’t have an  ExpressCard slot)  Getting Started guide Care and Maintenance As with any electronic device, the card must be handled with care to ensure  reliable operation. Follow these guidelines in using and storing the card:  The card should fit easily into your E
                    
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                        About This Guide This user’s guide is designed to provide you with all the information you need to  install and use your card by Sierra Wireless (AirCard 597E). Note: The comprehensive Getting Started guide that comes with the  Sprint Mobile Broadband card should be sufficient for most installations.  Section 1 (which you are reading) gives you an overview of the card  (AirCard 597E).  Section 2 provides step-by-step instructions for installing the card and software  on a Windows or Mac comput
                    
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                        Section 1B Getting Started With Your Card In This Section  Installation Overview  System Requirements (Windows)  System Requirements (Mac)  Included Software  Attaching an External Antenna This section describes the basics of getting started with your card, and how to  look after your card. 8 Section 1B: Getting Started With Your Card                                                                                                                                                               
                    
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                        Installation Overview Before you begin using your card, you must install the card’s software and  configure the card for your computer. The installation process consists of:  Ensuring that your computer meets the system requirements.  Inserting the card into your computer and installing the drivers for the card and  the Sprint Connection Manager software (for Windows) or Watcher Lite  software (for the Mac).  Starting the software.  Activating your Sprint account and configuring the card to 
                    
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                        High Encryption Requirements (Windows) Depending on your configuration, an IOTA (Internet Over The Air) session may  automatically start as part of the installation process. IOTA requires high-security  128-bit encryption to establish a secure Internet connection to the CDMA  network. (For more information, see “Data Provisioning [IOTA]” on page 34.) If you are running Windows Vista or Windows XP, your computer should already  include high-security 128-bit encryption. If you are running Windows 
                    
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                        System Requirements (Mac) Note: The Mac software (Watcher Lite) currently does not support Sprint Location  Services. The Sprint Mobile Broadband card is supported on a MacBook™ Pro or  PowerBook® G4 computer running Mac OS X version 10.4 or newer. To check your version, from the Apple menu ( ) choose About This Mac. If your  version is earlier than 10.4, then:  Visit  www.apple.com/downloads/macosx/apple  for upgrading instructions. – or – 1. In Finder™, choose Go > Applications > System Prefe
                    
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                        Attaching an External Antenna You can improve the signal strength by attaching an external antenna (sold  separately). To attach an external antenna: 1. Remove the card if it is inserted in your computer (page 28). 2. Remove the rubber cap (located on the thick end of the card). 3. Hold the antenna cable by the connector (end) part, and carefully insert the  connector part of the cable into the corresponding connector on the card. 12 Section 1B: Getting Started With Your Card