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                        ®
Monarch
Quick Quick
®
9855 RFID
R Refer eference ence
Printer
TC9855RFIDQR Rev. AN 4/08 ©2007 Paxar Americas, Inc. a subsidiary of Avery Dennison Corp. All rights reserved.                                                                                                                                                                                                                                                                                                                                      
                    
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                        Each product and program carries a respective written warranty, the only warranty on  which the customer can rely.  Paxar reserves the right to make changes in the product, the  programs, and their availability at any time and without notice.  Although Paxar has made  every effort to provide complete and accurate information in this manual, Paxar shall not be  liable for any omissions or inaccuracies.  Any update will be incorporated in a later edition  of this manual.  ©2007 Paxar Americas, Inc
                    
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                        Introduction  This Quick Reference contains supply loading and general maintenance  procedures.  Additional RFID documents are available on the enclosed CD-ROM  and on our Web site (www.monarch.com).   Note: Information in this document supercedes information in previous versions.   Check our Web site for the latest documentation and release information.  RFID Overview  Your printer has been engineered to program (encode) an RFID (Radio Frequency  Identification) label (commonly called “RFID tag
                    
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                        Web Sites with RFID Information  www.aimglobal.org  AIM Global  The association for Automatic Identification and Mobility.  EPCglobal, Inc.™ www.epcglobalinc.org  A joint venture between EAN International and the Uniform  Code Council, Inc., creating RFID standards for the  Electronic Product Code™ (EPC).   RFID Journal www.rfidjournal.com  An independent media company specializing in RFID.  www.uc-council.org  Uniform Code Council, Inc.®  A global standards organization in supply chain manageme
                    
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                            Using the Control Panel  The control panel has a two-line LCD display, two  status lights, and five buttons.  The control panel  displays error codes/messages, and allows you to  setup/configure the printer.  Power: The printer shows a steady green  light when it is on.  Fault: The printer shows a steady amber  light when it is out of labels or  ribbon, or when you have a supply  jam.  Feed/Cut: Prints a label in the on-demand  mode, feeds a blank label if there is  no print job, and prints 
                    
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                        Loading RFID Labels   The RFID supplies are sensitive to static electricity and can be damaged  by static electricity.  Ground yourself by touching some metal, such as the  printer’s metal base, before handling the supplies.  Refer to the 9855 Operator's Handbook for additional supply loading instructions if  using non-RFID supplies in your RFID printer.  1. Open the cover.  2. Unlock the printhead by turning the retaining latch.  3. Lift the printhead assembly using the printhead tab until the 
                    
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                        5. Adjust the supply holder guides so the sides barely touch the roll.  Make sure  the supply roll turns freely.  If you are using fan-fold supplies, place the supply stack behind the printer,  label side facing up.  Supply Holder Guides  6. Push down on the supply lever to unlock the supply guides.  7. Lay the label strip across the supply guide so that a few inches extend past the  front of the printer.  Tuck the supply under the nibs and in between the die cut  sensor.  Do not feed supply bet
                    
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                        9. Adjust the supply guides so they touch the supply.  Push up on the supply lever  to lock the supply guides into place.  Deflector  Die Cut Sensor Supply Roller  Nibs Supply Lever  10. Hold the printhead assembly by the printhead tab while pressing down on the  printhead release.    Thumb Well  11. Close the printhead by pressing down on the thumb well until you hear it click  into place.    12. Press Feed/Cut several times to feed at least three labels/tags to properly  position the supply an
                    
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                        Loading Labels for the Optional Peel Mode  Peel mode (on-demand) must be purchased separately.  In peel mode, the printer  separates the backing paper from the label.  The next label is not printed until the  completed one is removed from the printer.  Make sure the printer is configured for  on-demand mode and the correct supply type is installed.  The minimum feed  length is 1.5 inches for peel mode.  Hold the leading edge of peeled labels when  printing labels longer than six inches.  You mus
                    
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                        4. Feed the backing paper through the lower opening of the exit cover.  Close the  exit cover.  Pull down on the backing paper to remove any slack.  Peel  Bar Lower  Opening Tear  Edge  Backing  Paper  When removing the backing paper, pull up across the saw-toothed tear  edge.  Make sure the backing paper tears at the edge.  5. Close the printer's cover.  6. Press Feed/Cut several times to feed at least three labels/tags to properly  position the supply and the ribbon.  Adjusting the Wide/Narrow
                    
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                        Loading Ribbon  1. Open the cover.  2. Unlock the printhead by turning the  retaining latch.  Printhead  3. Lift printhead assembly using the  Tab  printhead tab until the assembly locks  into place.   Deflector  4. Push the deflector tab down. Tab  5. Slide the extra ribbon core on the   take-up reel as far as it will go with the  "This End Out" writing facing out.  Use  your empty ribbon core as the take-up  core.  The take-up core only fits on the  take-up reel one way.  6. Remove the new rib
                    
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                                Adjusting the Print Contrast   The print contrast controls the darkness of the printing on your supply.  1. From the Main Menu, select Setup, then Contrast.  You see the current setting, for example:    Enter contrast    [-699/699]: +0  2. Press  or  to change the contrast. Pressing  darkens the print;  lightens  the print.  Feed/Cut acts as a toggle switch to change the value by 10 or 1.   For example, to make the contrast 50 (from the default 0), press Feed/Cut,  then press  five times
                    
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                        When printing on non-RFID supplies, you may also see a label with an  overstrike pattern.  Do not use that label.  When using “overstrike” as the  Error Action, the data prints on the non-RFID label, but there is no data  printed on the RFID label.  RFID Overstrike  Non- RFID Overstrike  Note:  The RFID printer pauses while programming the RFID tag.  3. Remove the printed labels.  If the printer will be unused for extended periods of  time, we recommend leaving the printhead unlatched.  Menu Cha
                    
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                        Clearing Jams  When you are printing and a jam occurs, the Fault light on the printer's front panel  blinks.    1. Turn off the printer and open the cover and printhead assembly.  2. If necessary, remove the label roll and ribbon.  3. Remove the jammed labels and reload the label roll.  4. Close the printhead assembly and turn on the printer.  5. Press Feed/Cut several times to feed at least three labels/tags to properly  position the supply and the ribbon.  Cleaning  CAUTION: Do not use sharp o
                    
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                        4. Clean the platen roller when you see significant adhesive build-up or a label is  wrapped around the platen roller.  Use  a dry, soft-bristle brush, such as a  toothbrush, to clean the platen roller.  Platen  If the brush does not remove  Roller  all the adhesive, use isopropyl alcohol  on the platen roller.  Moisten a cotton   swab with isopropyl alcohol and run the  cotton swab across the platen roller.     Turn the platen roller with your finger    to make sure the platen roller is clean  
                    
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                        10. Push on the exit cover firmly to close it.  Both latches will click into place.  11. Close the cover and printhead assembly.  12. Turn on the printer and press Feed/Cut several times to feed at least three  labels/tags to properly position the supply and the ribbon.  Resend your format,  batch, and check digit packets.  Troubleshooting  This section provides solutions to minor printing problems.    Problem Action  Error message appears Turn OFF the printer, wait fifteen seconds and  during s
                    
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                          Problem Action  Blank labels print or 750 Clean supply sensors.  series errors.  Printer does not read or See your System Administrator.  Make sure the  program the RFID tag. following are set correctly for your inlay (RFID tag)  type:  Protocol (C1Gen1, EM4122), Read Power,  and Write Power.  Refer to your RFID Setup Guide  & Supply Chart or HF Setup Guide & Supply Chart  for more information.   Common Errors  If the action does not resolve the problem, call Service at the number listed on th
                    
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                        412 Flow control mismatch.  413 Online receive buffer is full.  Check for a flow control problem.   611 Font, bar code, or density in the batch does not fit the format.  612 The data in this line of the batch is either missing or does not match the  format.  613 Reference point off supply.  614 Portion of field off supply or there may be an invalid character in the  packet.  703 The printer sensed a calibration of different-sized black marks.  Make  sure the correct supply type is loaded.  704 P
                    
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                          746 Lock tag fail.  The RFID tag has not been locked to prevent  reprogramming.  This is considered a bad RFID tag.  For more  information, refer to the RFIDMP Application Notes or the HF Application  Notes.  747 Time out failure.  An RFID command (read, program, etc.) has failed to  complete in the maximum amount of allowed time.    748 Invalid data length/data mismatch from RFID interrogator module.  The  RFID interrogator module found a problem with the data received from  the printer.  For
                    
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                        RFID Printer Specifications  Height: 13 inches (330 mm)  Width: 12.5 inches (318 mm)  Depth: 17.3 inches (439 mm)  29 lb. (13.2 kg)  Weight:  Shipping Weight: 34 lb. (15.5 kg)  Power Source:  90-132V with autoselect 50/60Hz  AC 180-264V with autoselect 50/60Hz  AC Printhead: Thermal at 4 inches (1012 mm) wide  203 dpi (8.0 dots per mm)   Optional 300 dpi (11.8 dots per mm)  Speed: 2.5, 4.0, 6.0, 8.0, and 10.0 ips (inches per second).  12.0  ips (305 mm) printing is an option that must be purchas