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Zebra® TTP 8000
Kiosk Receipt Printer
Technical Manual
P1003638-003 Rev. A                                                                                                                                                                                                                                                                                                                                                                                                                                        
                    
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                        2 © 2009 ZIH Corp.   The copyrights in this manual and the software and/or firmware in the printer described  therein are owned by ZIH Corp. and Zebra’s licensors. Unauthorized reproduction of this manual or the software  and/or firmware in the printer may result in imprisonment of up to one year and fines of up to $10,000  (17 U.S.C.506). Copyright violators may be subject to civil liability. ® ® ™ 3™ This product may contain ZPL , ZPL II , and ZebraLink™ programs; Element Energy Equalizer Circ
                    
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                        Contents 1 • Introduction  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Updating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
                    
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                        Contents 4 4 • Operation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Installing a Paper Roll  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Preparations  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Using Auto Load  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
                    
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                        Contents 5 8 • Interface  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Parallel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 USB  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 9 • Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
                    
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                        Contents 6   Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ ____________________________________
                    
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                        1 Introduction About This Manual This manual contains the information required to install the printer and to run it from a host  computer such as a PC. The TTP 8000 series consists of TTP 8200 with a resolution of 203 dpi, and TTP 8300 with a  resolution of 300 dpi. This manual applies to both versions and notes are made where they  differ. Programming on page 31 gives the applicable control-codes and escape-sequences supported  by the printer processor firmware. Other chapters of the manual con
                    
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                        About This Document 8 Contacts Contacts Technical Support via the Internet is available 24 hours per day, 365 days per year. Web Site: www.zebra.com E-mail Back Technical Library:  E-mail address: emb@zebra.com  Subject line: Emaillist  Self Service Knowledge Base: www.zebra.com/knowledgebase Online Case Registration: www.zebra.com/techrequest    Which Department Europe, Middle East, Asia Pacific The Americas Do You Need? and Africa and India Zebra Technologies Corporation Zebra Technologies Eur
                    
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                        2 Product Presentation The TTP 8000 kiosk printer series consists of a family of printers that will print A4 or Letter  paper width depending on the printer configuration. Different configurations and paper  handling options are available. Figure 1 • TTP 8000 Printers   Note • Roll holders shown in Figure 1 are options. 10/19/2009 TTP 8000 Technical Manual P1003638-003                                                                                                                                 
                    
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                        Product Presentation 10 Figure 2 • Printer Exterior, Side View The TTP 8000 series of kiosk printers use direct thermal printing. The print speed is up to  100 mm per second. The printer has an integrated control board that communicates with the host computer through  either an USB orIEEE-1284 bi-directional parallel port. Printer drivers for Microsoft Windows  are available. The USB and parallel interface printers are compatible with the Plug and Play  standard. It is also possible to address t
                    
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                        Product Presentation 11 Figure 3 • Printer Exterior, Rear View 10/19/2009 TTP 8000 Technical Manual P1003638-003                                                                                                                                                                                                                                                                                                                                                                                                    
                    
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                        Product Presentation 12 Indicators Indicators The status indicator flashes in various sequences to indicate specific statuses or warnings. The status indicator (see Figure 3, Printer Exterior, Rear View, on page 11) has several  functions: ON constantly The printer is operational. Flashes rapidly Indicates error. Hold down the feed-forward button and the number of  flashes will reflect the status-code. See Table 1. Flash, pauses, Indicates warnings of non-severe error. The number of flashes refl
                    
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                        Product Presentation 13 Indicators Table 2 • Warning Codes Number of  Warning Code Description Flashes 2 Paper low Note • This signaling is disabled by default. It can be  disabled/enabled through parameter setup 3 Weekend low* *. Warning-codes are reset automatically when the cause for them are removed. Control Board Indicators The control board has two power indicators behind the power connector. To see the indicators,  open the printhead and look down between the platen and the printer frame.
                    
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                        Product Presentation 14 Feed Button Feed Button When you have inserted the paper under the printhead, press the Feed button and the printer  will feed it forward, cut and eject a printout, then switch to on-line mode. Each press on the  Feed button will feed, cut, and present one form length.  Using the Feed button: Is there paper in the presenter section of the printer? If… Then… No Press the Feed button once to make a Form Feed. (Feed, cut, and present a  complete page.) In black mark mode, th
                    
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                        3 Installation Unpacking When a new printer is delivered the printhead is secured with a shipping strap. Remove this by  pressing it downwards and disengage it from the parallel interface hole, then turn it up and  remove the shipping strap. Figure 4 • Removing the Shipping Strap Press down Remove Unhook 10/19/2009 TTP 8000 Technical Manual P1003638-003                                                                                                                                                 
                    
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                        Installation 16 Installation Considerations Installation Considerations There are a number of printer mounting options available to install the TTP 8000 printer in a  self-service kiosk enclosure, as illustrated in Figure 5. See also Printer Dimensions  on page 113. Figure 5 • Installation Options ) Narrow kiosk fit,  Narrow kiosk fit,  fanfold paper;  fan fold paper; Roll under or behind; Roll over or behind;  Roll under or behind; Roll over or behind;  Vertical version Vertical version Standar
                    
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                        Installation 17 Installation Considerations Electrostatic Discharges, and Earth Currents Preventing ESD and earth currents from affecting the printer operation requires proper  connection of the printer chassis to protective earth through a mounting platform or through a  separate earth conductor. The signal ground is not connected to protective earth (chassis)  inside the printer.  See Figure 6. Fasten an earth cable to the printer using an M4x6 screw. Always put a lock  washer between the chas
                    
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                        Installation 18 Connecting to the Computer Connecting to the Computer Caution • Using a non-approved cable with the printer may void the FCC and other EMC  approvals of the printer. Using the Parallel Interface 1. Connect the printer to the parallel port of the computer to be used.  2. Connector J10 is an IEEE-1284 type C, 36-pole mini Centronics, with clip latches. See  Figure 21 on page 96 for pin assignment of J10. 3. Use only certified cables marked IEEE-1284. See Part Number List on page 12
                    
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                        Installation 19 Connecting to the Computer Using the USB Interface 1. Connect J13 of the printer to the USB port of the computer or the USB hub to be used.  USB connectors can be recognized by the following symbol: . 2. Connector J13 is a 4-pin USB type B connector. See USB on page 98 for pin assignment. A suitable cable is available from Zebra, see Part Number List on page 124 for part number.  Note • The USB interface on printers with hardware revision A does not trigger enumeration  in Window
                    
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                        Installation 20 Connecting to the Computer Connecting the Power Caution • Use only the recommended Zebra power supply (see Part Number List  on page 124 for part number). 1. Attach a ground cable to the ground screw on the printer. 2. Connect the cable from the power supply to J8. 3. Connect the power cable to the line outlet. 4. Apply power to the printer. If you use another type of power supply unit, connect the voltages according to the following  illustration.  Important • The ground and the