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IP Telephone 
User Guide 
 
LIP-6812 
SIP (Session Initiation Protocol)  
 Broadworks 
 
 
 
 
 
 
 
 
 
Please read this manual carefully before operating your set. 
Retain manual for future reference. 
 
 
LGN6812SB-1219-01.01  June 07                                                                                                                                                                                                                                                     
                    
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                        LIP-6812  User Guide    Regulatory & Safety Notice    LIP-6812D    This equipment complies with the following regulatory standards, FCC Part 15, IC (Industry  Canada) CS03, TBR21, TBR03, and TBR04.  Also, this equipment complies with the safety  requirements of UL60950, CSA60950, EN60950, EN55022 and EN55024       FCC Compliance Statement  This device complies with part 15 of the FCC Rules for a Class  B device. Operation is subject to the following two conditions: (1)  This device may not cause
                    
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                        LIP-6812  User Guide    Table of Contents    1. Introducing the LIP-6812......................................................................1  1.1. LIP-6812 Overview.............................................................................................1  1.2. LIP-6812 Features..............................................................................................1  1.3. LIP-6812 General Description ............................................................................2  2. Us
                    
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                        LIP-6812  User Guide    1. Introducing the LIP-6812  1.1. LIP-6812 Overview  LIP-6812 is an Internet Protocol (IP) phone designed to support hosted telephony services over  a managed IP network.  Based on the open standard Session Initiation Protocol (SIP), LIP-6812  can interoperate with various third party SIP end-user devices, Proxy/Registrar/Servers, and  gateway products while voice packets are exchanged on a point-to-point basis between the  phone and the connected party through the Servic
                    
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                        LIP-6812  User Guide  - Last Number Redial  - Call Return  - Station-to-Station dialing  - Handset, Headset, Speakerphone, and Ring Volume control  - LCD Contrast control  - Call Hold Ringback  - Hands-free dialing  - Label for Programmed feature buttons  - Full Duplex Speakerphone  - Multiple Ring types  - Distinctive Ring tones  - G.723.1A / G.729AB / PCMU / PCMA voice codec  - Acoustic Echo canceller  - Auto Answer  - Ringer off  - Web Based Management  NOTE:  Certain feature functionality of
                    
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                        LIP-6812  User Guide                                Figure 2. LIP-6812 Buttons    NUMBER BUTTON FUNCTION   Left direction button. When  appears in the bottom-left corner of the  LCD, the previous menu may be selected.  1   Right direction button. When  appears in the bottom-right corner of  the LCD, the next group of Softkeys may be selected.    Softkeys. Softkeys are interactive, changing function based on the  LIP Phone status.  When selected and verified, by pressing the  2  [ OK ] Softkey, t
                    
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                        LIP-6812  User Guide  Flexible buttons (11) with Red/Green LEDs.  Assign as Line or  Feature using LCD Menu or Web Manager.  Default assignments for  8  buttons 1 and 2 are primary and secondary Line appearance for the        extension.        4 June 07                                                                                                                                                                                                                                                       
                    
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                        LIP-6812  User Guide    2. Using Basic LIP-6812 Features  The LIP-6812 is equipped with Softkeys and two direction buttons, which are used to navigate  and select items from the display menu.  An item can be selected using the Softkeys when it is  displayed on the LCD screen.  The Softkeys are also employed to access any Advanced  Services to which your company has subscribed.    Some buttons on the LIP-6812 represent Lines or SIP call appearances.  The Line buttons  present and manage calls to 
                    
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                        LIP-6812  User Guide  NOTE: Calls can not be received unless the Line is registered to a Call Server.  When not  registered, the Line button LED will blink red and orange.    2.2. Making a Call  You can make a call using on-hook or off-hook dialing.    To place a call:  1) Lift the handset, press        , press            , or press Line button.  2) Dial the destination phone number; you may need to dial ‘#’ at the end of the number.  3) When the called party answers, begin speaking (the LCD wil
                    
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                        LIP-6812  User Guide    To cancel the Transfer:  1) Press the [Cncl] Softkey.    2.5. Transferring Calls, Blind/Unannounced  You can transfer an active call to another extension without talking to the party who is to receive  the call, using Blind Transfer.  The caller is transferred to the new party without verifying that the  new party is there or willing to receive the call.    To transfer an active call:  1) Press [BXfr] Softkey.  2) Dial the number you wish to receive the transfer.  3) Hang
                    
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                        LIP-6812  User Guide  2.7. 3-Party Conference  The LIP-6812 3-Party Conference feature lets you speak with two other parties at once.    To initiate a conference between the current party, you, and another party:  1) Press the [Conf] Softkey, and dial the number you want to join in the conference.  2) When the party answers, press the [Join] Softkey to establish the conference.    NOTE: If the new party does not answer, press the [EndC] Softkey to return to the original party.  If the originator
                    
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                        LIP-6812  User Guide    NOTE: Your IP phone will not recall the last call dialed number after a loss of system power.    2.10. Last Call Return  You can dial the number associated with the last incoming call, allowing you to return a call to  the caller.    To call back the last incoming caller:  1) Press [LCR ] Softkey.    2.11. Speed Dial Buttons  Programmable buttons on the LIP-6812 can be assigned for Speed Dial; pressing the button will  automatically select your Line and dial the stored nu
                    
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                        LIP-6812  User Guide  the DND button must be assigned (refer to the Installer Guide for the steps to configure the  Flexible button).    To activate DND:  1) Press the DND Flexible button; when activated, the button LED will illuminate red, and “Do  not disturb” is displayed on the LCD.    To deactivate DND:  1) Press the illuminated DND Flexible button again, or press the [DND ] Softkey while in an  idle state to enable the DND feature.    2.14. Muting a Call  Mute turns the microphone of the H
                    
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                        LIP-6812  User Guide  2.16. Shared Call Appearance / Bridge Line Appearance  The LIP-6812 can support up to 11 Lines, each associated with its own button.  A Line button  could be set up as a Private Line, a Shared Line or DSS/BLF Call Coverage Line.  A Private  Line is used by only one phone.  A Shared Line is shared by more than one phone.  To learn  more about this, please refer to the VoIP Configuration section within the Installer Guide.    A Shared Line appears and is accessible by an auth
                    
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                        LIP-6812  User Guide  Direct Station Selection (DSS) — one-touch calling to covered extensions, and the ability to pick  up calls ringing at those extensions.  Busy Lamp Field (BLF) — visual status indication of covered extensions.    The DSS/BLF feature in the LIP-6812 uses the Shared call appearance feature.  Operation of  the DSS/BLF Coverage button however is distinctively different than a Shared Line.    To call an idle covered extension:  1) Lift the handset, press      , press           ,
                    
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                        LIP-6812  User Guide    3. Advanced Services and the LIP-6812 LCD Menu  This section describes how to view and use the Advanced Services available through the LCD  menu.  The Main Menu components and order of display may be different on your phone based  on the service subscription.  All features may not be available to you based on the service  subscription.    The LIP-6812 is equipped with Softkeys and two direction buttons, used to navigate and select  items from menus.  An item can be select
                    
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                        LIP-6812  User Guide  3.2. Phone Book  The LIP-6812 contains an internal Phone Book that has 100 entries.  You can add to, delete,  edit, and dial entries from the Phone Book.  The Phone Book is accessed with a programmable  button assigned for the Phone Book function (refer to Installer Guide for the steps to configure  the Phone Book).    To access the Phone Book menu:  1) Press the Phone Book button.  2) The Phone Book will display the first entry.  Phone Book (Page 1)  >1.LG-Nortel, 1305   [
                    
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                        LIP-6812  User Guide  1) Press the Phone Book button.  2) Select the desired record; press the  to view additional records.  Phone Book (Page 1)  >[01]Tom,1234   [Edit] [Add ] [Del ]     3) Select [Edit] Softkey.  Phone Book (Page 1)  >[15]Tommy,9876   [Edit] [Add ] [Del ]     4) Edit the Name, Number and Speed Number for the record, selecting the [ OK ] Softkey for  each entry (use the [Mode] Softkey to enter characters).  Phone Book : Number  [1] 9876   [  ] [Mode] [ OK ]     To delete a recor
                    
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                        LIP-6812  User Guide  3) Select [DAll] Softkey and [Yes ].  Phone Book (Page 1)  >[15]Tommy,9876   [DALL] [Find]            To search the records in the Phone Book:  1) Press the Phone Book button.  2) Press the  to locate the [Find] selection.  Phone Book (Page 1)  >[01]Tom,1234   [DALL] [Find]            3) Select the [Find] Softkey and [Yes ].  Search for:          [1] Tom   [  ] [Mode] [ OK ]     4) Enter the search criteria and select [ OK ] to view the search results.  Phone Book (Page 1) 
                    
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                        LIP-6812  User Guide  3.4. Group Call Pick Up  Call pick up by group is a business phone feature that lets the user pick up a call ringing at an  extension in the user’s call group.  User call groups are defined in the Call Server.  Note you  may need to use dial codes if the [GPic] Softkey is not displayed.    To pickup a call ringing at a group extension:  1) Press the  to locate the [GPic] Softkey.  2) Press [GPic] Softkey.    3.5. Private Hold  Your Call Server may provide “private hold”.  I