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                        DO NOT
DISCARD
Owner’s Manual
Installation and Operation
Models:
SILH50E
SILH50ENH
SILH50EV
SILH60E
SILH60ENH
SILH60EV
Electric Fireplace
CAUTION
DO NOT DISCARD THIS MANUAL
• Read, understand • Leave this manual with 
• Important operating 
and follow these party responsible for 
and maintenance 
instructions for safe use and operation.
instructions included.
installation and 
operation.
WARNING
WARNING
HOT! DO NOT TOUCH. 
If the information in these instruc-
SEVERE BURNS MAY RESULT.
tions i
                    
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                        Read this manual before installing or operating this heater. Please retain this owner’s manual for future reference. Congratulations! Congratulations on selecting a Heatilator electric fi replace. The information contained in this owner’s manual unless noted  otherwise, applies to all models. The insert you have selected is designed to provide the utmost  in safety, reliability and effi ciency. Your new Heatilator electric fi replace will give you years of  As the owner of a new fi replace, you’ll w
                    
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                        Table of Contents 1 Listing and Code Approvals  4 8 Operating Instructions  15 A. Certifi cation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 A. Manual Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 B. Hand Held Remote Control Transmitter . . . . . . . . . . 16 2 Getting Started  5 C. Wall Switch Control . . . . . . . . . . . . . . . . . . . . . . . . . . 17 A. Important Instructions . . . . . . . . . . . . . . . . . . . . . . . . . 5 D. FCC Requirement
                    
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                        Listing and Code Approvals  1 1  A. Certifi cation This heater has been tested in accordance with the UL2021  Standards for fi xed and location-dedicated electric room  heaters in the United States, the current CSA C22.2 No. 46  in Canada and has been listed by Underwriters Laboratories  Inc. for installation as described in this manual. All compo- nents are UL or CSA safety certifi ed. This heater has been tested and listed for use with the op- tional components specifi ed in this manual. These opt
                    
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                        Getting Started  2  WARNING WARNING Fire Risk! Improper installation, adjustment, alteration, service  or maintenance can cause injury or property damage.  • Do not install or operate damaged  Refer to the owner’s information manual provided with  heater. this heater. For assistance or additional information  • Do not modify heater. consult a qualifi ed installer, service agency or your  • Installation other than as instructed by  dealer. Hearth & Home Technologies Inc. is  strictly prohibited. •
                    
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                        B. Design and Installation Considerations D. Inspect Heater and Components CAUTION CAUTION Check building codes prior to installation. Sharp Edges • Installation MUST comply with local, regional,  • Wear protective gloves  state and national codes and regulations. and safety glasses during  • Consult insurance carrier, local building inspector,  installation. fi re offi cials or authorities having jurisdiction about  restrictions, installation inspection, and permits. When planning a heater instal
                    
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                        Framing and Clearances  3   Note: Minimum and maximum clearances must be  WARNING maintained at all times. Illustrations throughout these  Fire Risk instructions refl ect typical installations and are for design  purposes only. Actual installation may vary slightly due to  Provide adequate clearances. individual design preferences. • Around air openings • To combustibles The illustrations and diagrams used throughout these  • For service access. installation instructions are not drawn to scale. L
                    
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                        C. Framing Figure 3.2 shows a typical framing (using 2 x 4 lumber) of  the heater, assuming combustible materials are used. All re- quired clearances to combustibles around the heater must  be adhered to.  (CEILING) 30 in. min. (762 mm) 3/4 in. - 12 in. (19 mm - 305 mm) C B* Mantel height listed is measured from the BASE of the heater. (header height) Model A B C in. 36-1/4 31-1/4 31-1/2 SILH50E  Series mm 921 794 800 A* in. 41-1/4 34-7/8 35 SILH60E  Series mm 1048 886 889 14 in. *If using the P
                    
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                        Wiring  4  WARNING WARNING Shock Risk Shock Risk Fire Risk Improperly grounded outlets could cause  electrical shock. Improperly protected power cords could  • Always use properly grounded, fused and  cause electrical shock or fi re. polarized outlets. • Do not pinch the cord or lay against a  • Always use ground fault protection where sharp object. required by electrical code. • Do not cover the cord with carpeting, throw  rugs or runners. • Secure and arrange cord to avoid a  tripping hazard. N
                    
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                        C. 240VAC Hardwire Installation D.   Wall Switch Wiring (12VDC) (Minimum 14 gauge three conductor wire, non-metallic *Do not connect wires to 120/240VAC*  (hardwired heat- ers only) sheathing with ground.) • Turn off circuit breaker. • Turn off circuit breaker. • Remove access knockout located on right side of  • Remove access knockout located on right side of  heater.  heater.  • Feed 8 in. of wire for the wall switch through the cable  • Disconnect black and white wires between the heater  cla
                    
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                        Heater Preparation  5   A. Secure and Level the Heater Note:  Follow all national and local electrical codes. WARNING Fire Risk! Note:  Select a suitable location that is not susceptible  • Prevent contact with sagging, loose  to moisture and is away from drapes, furniture and high  insulation. traffi c areas. • Do NOT install against vapor barriers or  exposed insulation. WARNING The diagram shows how to properly position, level, and se- Shock Risk cure the heater (see Figure 5.1). Nailing tabs 
                    
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                        Finishing  6  A. Finishing Material Note:  Finishing materials are normally installed behind  • Combustible Material the nailing fl anges or up to the sides of the nailing fl anges.   Material which is made of or surfaced with wood,  Allow room for the front to be added and the heater to be  compressed paper, plant fi bers, plastics, or any material  anchored. capable of igniting and burning, whether fl ame proofed or  not, plastered or not plastered. • Non-Combustible Material  Material which will 
                    
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                        C. Mantel (CEILING) 30 in. min. (762 mm) 3/4 in. - 12 in. (19 mm - 305 mm) Model A A SILH50E Series in. 31-1/2 mm 800 SILH60E Series in. 35 Mantel height listed is measured mm 889 from the BASE of the heater. Figure 6.4 Mantel Specifi cations WARNING Fire Risk Do NOT obstruct air inlet or outlet grilles. Do NOT modify grilles. • Modifying or covering grilles could cause  temperature rise and fi re hazard. Finishing materials must not interfere with: • Air fl ow through grilles or louvers • Operatio
                    
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                        Heater Setup  7  A. Remove Shipping Materials Cut and discard ties securing the logs to the grate and bun- dling the fi rescreen. Remove screws holding ember bed  shipping tabs in place (located in front of ember bed). Re- move tabs and discard. Replace screws. B. Clean Heater The heater was cleaned at the factory but dust may have  accumulated during shipping. • Vacuum fi rebox area and wipe acrylic panel (in back of  fi rebox) with a dry, lint-free cloth or paper towel. DO NOT  USE GLASS CLEANER!
                    
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                        Operating Instructions  8  - It is recommended that during long periods of non- usage that the main power switch is turned to the “OFF”  WARNING position. • Flame/Ember Bed Intensity Control Fire Risk - Turn the control knob clockwise to increase the  • Do not operate heater before reading and  intensity. understanding operating instructions. - Turn the control knob counter-clockwise to reduce the  Failure to operate heater properly may intensity. cause fi re. • Flame/Ember Bed Motion Control - T
                    
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                        CAUTION WARNING Odors and vapors released during initial  HOT! DO NOT TOUCH.  operation. SEVERE BURNS MAY RESULT. • Curing of high temperature paint. CLOTHING IGNITION MAY RESULT. • Open windows for air circulation. Glass and other surfaces are hot during  Odors may be irritating to sensitive individuals. operation and cool down. • Keep children away.     • CAREFULLY SUPERVISE children in same room as  WARNING heater. Fire Risk • Alert children and adults to hazards of high  All electric heaters
                    
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                        • Remote Transmitter Function D. FCC Requirements - The hand held remote transmitter is only an ON/OFF  If this equipment does cause harmful interference to radio  control. When the transmitter is active, the remote  or television reception, which can be determined by turn- LED light will be RED.  Upon initial use, there may be  ing the equipment off and on, the user is encouraged to try  a delay of three seconds before the remote receiver will  to correct the interference by one or more of the 
                    
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                        Troubleshooting  9  A. Troubleshooting Guide Issues Possible Causes Solutions Heater doesn’t turn on with the main 1. Power switch is off. 1. Turn the power switch to the “ON” position. switch or remote transmitter. 2. Circuit breaker is tripped 2. May need to put the heater on a dedicated service or  reduce the number of appliances on the circuit. 3. Heater is unplugged from wall outlet. 3. Plug the cord into an outlet. 4. Loose wiring. 4. Check all wiring for loose connections. Heater is on, b
                    
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                        Maintenance and Service  1 10 0  A. Cleaning the Firebox and Control Compart- WARNING ment Keep the fi rebox, control compartment and heater system  Shock Risk clean. Clean by brushing and vacuuming at least once a  Burn Risk year. To access the control compartment, follow the instruc- Cleaning, performing maintenance or moving  tions for replacing the light bulbs. Follow the heater system  this electric heater without disconnecting  maintenance instructions to access the heater system. Fail- pow
                    
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                        D. Heater/Blower Assembly Maintenance • Turn off the circuit breaker/unplug the heater before  servicing the heater/blower assembly. • Allow heater to cool before removing. • Open the lower grille panel to view the dashboard on the  heater (the lower grille may need to be removed). • Remove the four outer screws. See Figure 10.2.  • Pull dashboard towards you to expose the light  compartment (the light tray does not need to be pulled all  of the way out of the heater). Remove Outer • Reach into